At a Glance
- Tasks: Lead a dynamic team to create unforgettable customer experiences at Costa.
- Company: Join Costa, a leader in transforming the UK’s rest stop experience.
- Benefits: Enjoy up to 60% discounts, annual bonuses, and enhanced benefits.
- Other info: Flexible working options and clear progression paths available.
- Why this job: Be part of a revolution in customer service and develop your leadership skills.
- Qualifications: Experience in retail or hospitality management with a passion for team development.
The predicted salary is between 35040 - 35040 £ per year.
Costa Store Manager – Lead the UK’s Rest Stop Revolution
40hrs per week - £29,870 - £35,040 per annum
Address: Woolley Edge Services, M1, Wakefield WF4 4LQ
As Store Manager, you’ll know it’s about putting people first. You’ll turn every visit into a standout experience, running your store like it’s yours and building the winning culture we’re aiming for. At Costa, you’ll lead the charge, getting your team fired up to deliver a memorable service as we transform the UK’s rest stop experience.
What’s in it for you
- Annual bonus up to £8,320 — 20% of your base salary, depending on location and performance
- On-Site Discounts — Up to 60% colleague discount for you, family & friends at Costa Coffee, Pret, M&S Simply Food, Burger King, Greggs, KFC, WHSmith and more
- Enhanced benefits — pension, sick pay, maternity/paternity, and life assurance
- Real progression — funded qualifications and a clear path to Site Operations Manager
What you’ll be doing
- Hit and exceed budget & P&L targets for your Costa Store
- Lead, support, and develop your team so every colleague feels valued and ready to grow
- Deliver exceptional brand standards and drive consistently brilliant customer service
- Lead shifts from open to close, keeping everything running smoothly under pressure
What you’ll bring
- Proven experience leading teams in high-volume retail, catering, or hospitality
- Track record of managing budgets, P&L, labour costs, and driving efficiencies
- Strong relationship-builder with stakeholders at all levels
- Skilled at motivating teams through coaching, training, and succession planning
- Calm, decisive, and focused when the pace picks up
Already an Assistant Manager or Deputy Manager ready to step up? Or a current Restaurant, Catering, Retail, General or Store Manager hunting your next challenge? We want to hear from you.
We champion flexible working — whether that’s adjusted hours, compressed weeks, or fixed shifts, we’ll help you find a pattern that works for your life.
Moto, a place where ambition grows, careers click into gear, and potential travels far.
Store Manager - Costa in Wakefield employer: Moto
Moto in Richmond is an exceptional employer that prioritises employee well-being and development. With a strong focus on work-life balance, flexible working arrangements, and opportunities for bonuses and discounts, we foster a supportive and dynamic work culture where team leaders can thrive. Join us to lead a passionate team and make a meaningful impact in the food service industry.
StudySmarter Expert Advice🤫
We think this is how you could land Store Manager - Costa in Wakefield
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Moto. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Moto
Don't be shy about reaching out to Moto directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Store Manager - Costa in Wakefield
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Moto and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Moto
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
