At a Glance
- Tasks: Deliver exceptional customer service and assist with food orders in a fast-paced environment.
- Company: Join the award-winning team at M&S Simply Food, transforming rest stop experiences.
- Benefits: Enjoy competitive pay, up to 60% discount, and fantastic development opportunities.
- Other info: Flexible working hours and a culture that values equality and inclusion.
- Why this job: Be part of a dynamic team and create memorable experiences for customers.
- Qualifications: Looking for adaptable, self-motivated individuals who thrive in diverse environments.
The predicted salary is between 12.83 - 12.83 £ per hour.
Retail Assistant - £12.83 per hour
Shifts: Between 6am and 11pm
Address: Chieveley Services, M4, Oxford Rd, Hermitage, Thatcham RG18 9XX
Are you ready to be our next M&S Simply Food Retail Assistant? Here at moto we’re looking for enthusiastic, friendly people looking to get stuck in and join our awesome team, delivering M&S Simply Food’s handy range of quality food items and exceptional customer service as we transform the UK’s rest stop experience.
What we offer our Retail Assistants:
- Up to 1 week’s discretionary bonus pay per year paid just in time for Christmas
- Up to 60% colleague discount across our franchise partner brands
- Enhanced benefits, including sick pay, enhanced family-friendly benefits and life assurance
- Fantastic development opportunities including funded qualifications
- Weekly Pay
What you’ll be doing as a Retail Assistant:
- Greeting customers with a warm and friendly welcome
- Processing orders and requests in a timely and efficient manner
- Delivering our brand standards to a level our customers have come to expect
- Resolving challenges and enquiries with a customer-centric mindset
- Receiving deliveries and replenishing displays to provide maximum product availability
- Ensuring your workspace and store is kept clean, tidy and welcoming
- Working with colleagues to deliver a culture of togetherness and teamwork
- Leaving our customers with a memorable experience worth coming back for
- Helping prepare the store, ready for the following day's trade
What we’re looking for in you:
We’re looking for someone who can effortlessly switch gears—thriving in fast-paced, high-energy environments while staying equally focused and productive in quieter, more independent settings. This role requires a dynamic individual who brings calm to the chaos and momentum to the lulls, ensuring consistent performance no matter the pace. If you're adaptable, self-motivated, and ready to tackle whatever the day brings, we want to hear from you.
What we value:
We don’t just hire a person, we hire real-life individuals. As a business, we value equality, diversity and inclusion, welcoming applications from all backgrounds and experiences. We’re also leading the way in further developing a workplace where you can thrive, contribute and be your authentic self.
Working for moto is truly amazing, but don’t just take our word for it, we’ve been recognised in the Sunday Times Best Places to Work in 2024 and 2025! We offer flexible working arrangements, including options to adjust your hours, work compressed schedules, or follow a fixed shift pattern to support your work–life balance.
Seasonal Retail Assistant - M&S Simply Food in Thatcham employer: Moto
At moto, we pride ourselves on being an exceptional employer, offering our Retail Assistants a vibrant work culture that values teamwork, diversity, and personal growth. With benefits like up to 60% colleague discount, enhanced family-friendly policies, and fantastic development opportunities, including funded qualifications, we ensure our employees feel valued and supported. Located at Chieveley Services, our team enjoys a dynamic environment where they can thrive while delivering outstanding customer service and transforming the rest stop experience.
StudySmarter Expert Advice🤫
We think this is how you could land Seasonal Retail Assistant - M&S Simply Food in Thatcham
✨Tip Number 1
Get to know the company culture! Before your interview, check out M&S Simply Food's values and what they stand for. This way, you can show how you fit right in with their vibe and make a great impression.
✨Tip Number 2
Practice your customer service skills! Think of examples from your past experiences where you’ve gone above and beyond for customers. Being able to share these stories will help you stand out during the interview.
✨Tip Number 3
Dress the part! When you show up for your interview, make sure you look smart and presentable. It shows that you care about the role and are ready to represent M&S Simply Food well.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that can keep you fresh in their minds as they make their decision.
We think you need these skills to ace Seasonal Retail Assistant - M&S Simply Food in Thatcham
Some tips for your application 🫡
Show Your Enthusiasm:When writing your application, let your passion for customer service shine through! We love seeing candidates who are genuinely excited about joining our team and making a difference in our customers' experiences.
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the Retail Assistant role. Mention specific examples that demonstrate your ability to thrive in fast-paced environments and your commitment to teamwork.
Keep It Clear and Concise:We appreciate straightforward applications! Keep your language clear and to the point, ensuring that we can easily see why you’d be a great fit for the role. Avoid jargon and focus on what makes you unique.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Moto
✨Know the Brand
Before your interview, take some time to research M&S Simply Food and its values. Understand their commitment to quality and customer service. This will help you align your answers with what they stand for and show that you're genuinely interested in being part of their team.
✨Show Your Enthusiasm
Retail is all about energy and enthusiasm! During the interview, let your passion for customer service shine through. Share examples of how you've gone above and beyond for customers in the past. This will demonstrate that you’re the friendly face they’re looking for.
✨Prepare for Scenarios
Think about common retail scenarios you might face, like handling a difficult customer or managing a busy shift. Prepare specific examples from your past experiences that showcase your adaptability and problem-solving skills. This will help you illustrate how you can thrive in fast-paced environments.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about team dynamics, training opportunities, or what a typical day looks like. This shows that you’re engaged and eager to learn more about the role and the company culture.
