At a Glance
- Tasks: Deliver exceptional customer service and maintain store standards in a fast-paced environment.
- Company: Join M&S Simply Food at moto, a recognised top workplace.
- Benefits: Enjoy competitive pay, discounts, bonuses, and flexible working arrangements.
- Other info: Fantastic development opportunities and a culture of equality and inclusion.
- Why this job: Be part of a team transforming the UK’s rest stop experience with quality food.
- Qualifications: Looking for adaptable, self-motivated individuals ready to thrive in dynamic settings.
The predicted salary is between 26500 - 26500 £ per year.
Retail Assistant - £12.83 per hour
Shifts: Full time, shifts between 7am and 11pm
Address: Chieveley Services, M4, Oxford Rd, Hermitage, Thatcham RG18 9XX
Are you ready to be our next M&S Simply Food Retail Assistant? Here at moto we’re looking for enthusiastic, friendly people looking to get stuck in and join our awesome team, delivering M&S Simply Food’s handy range quality food items and exceptional customer service as we transform the UK’s rest stop experience.
What we offer our Retail Assistants:
- Up to 1 week’s discretionary bonus pay per year paid just in time for Christmas
- Up to 60% colleague discount across our franchise partner brands
- Enhanced benefits, including sick pay, enhanced family friend benefits and life assurance
- Fantastic development opportunities including funded qualifications
- Weekly Pay
What you’ll be doing as a Retail Assistant:
- Greeting customers with a warm and friendly welcome
- Processing orders and requests in a timely and efficient manner
- Delivering our brand standards to a level our customers have come to expect
- Resolving challenges and enquiries with a customer centric mindset
- Receiving deliveries and replenishing displays to provide maximum product availability
- Ensuring your workspace and store is kept clean, tidy and welcoming
- Working with colleagues to deliver a culture of togetherness and teamwork
- Leaving our customers with a memorable experience worth coming back for
- Helping prepare the store, ready for the following days trade
What we’re looking for in you:
We’re looking for someone who can effortlessly switch gears—thriving in fast-paced, high-energy environments while staying equally focused and productive in quieter, more independent settings. This role requires a dynamic individual who brings calm to the chaos and momentum to the lulls, ensuring consistent performance no matter the pace. If you're adaptable, self-motivated, and ready to tackle whatever the day brings, we want to hear from you.
What we value:
We don’t just hire a person, we hire real life individuals, as a business we value equality, diversity and inclusion, welcoming applications from all backgrounds and experiences. We’re also leading the way in further developing a workplace where you can thrive, contribute and be your authentic self. Working for moto is truly amazing, but don’t just take our word for it, we’ve been recognised in the Sunday Times Best Places to Work in 2024 and 2025!
We offer flexible working arrangements, including options to adjust your hours, work compressed schedules, or follow a fixed shift pattern to support your work–life balance.
Retail Assistant - M&S Simply Food M&S Simply Food · Chieveley in Thatcham employer: Moto
At M&S Simply Food, located in Chieveley, we pride ourselves on being an exceptional employer that values our team members' contributions and well-being. With competitive pay, generous discounts, and a commitment to employee development through funded qualifications, we foster a supportive work culture that prioritises inclusivity and teamwork. Join us and experience the joy of delivering outstanding customer service while enjoying flexible working arrangements that enhance your work-life balance.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Assistant - M&S Simply Food M&S Simply Food · Chieveley in Thatcham
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on M&S Simply Food and moto. Understanding their values and what they stand for will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice your customer service skills! Since this role is all about delivering exceptional service, think of examples from your past experiences where you've gone above and beyond for customers. Be ready to share these stories during your chat with us!
✨Tip Number 3
Dress the part! When you come in for your interview, make sure you look smart and presentable. It shows that you take the opportunity seriously and are ready to represent the brand well.
✨Tip Number 4
Apply through our website! We love seeing applications directly from candidates who are excited about joining our team. Plus, it makes it easier for us to keep track of your application and get back to you quickly!
We think you need these skills to ace Retail Assistant - M&S Simply Food M&S Simply Food · Chieveley in Thatcham
Some tips for your application 🫡
Show Your Enthusiasm:When writing your application, let your passion for customer service shine through! We want to see that you're excited about the role and ready to bring a friendly vibe to our team.
Tailor Your CV:Make sure to customise your CV to highlight relevant experience. Focus on skills that match what we’re looking for, like adaptability and teamwork, so we can see you’re the perfect fit for our fast-paced environment.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and get straight to how your experiences make you a great candidate for the Retail Assistant role.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this fantastic opportunity with M&S Simply Food.
How to prepare for a job interview at Moto
✨Know the Brand
Before your interview, take some time to research M&S Simply Food. Understand their values, product range, and what sets them apart in the retail sector. This knowledge will help you demonstrate your enthusiasm and fit for the role.
✨Showcase Your Customer Service Skills
As a Retail Assistant, exceptional customer service is key. Prepare examples from your past experiences where you’ve gone above and beyond for customers. Highlight your ability to handle challenges with a positive attitude and a customer-centric mindset.
✨Demonstrate Adaptability
This role requires someone who can thrive in both busy and quieter times. Think of situations where you've successfully adapted to changing environments or tasks. Be ready to discuss how you maintain focus and productivity regardless of the pace.
✨Emphasise Teamwork
M&S Simply Food values a culture of togetherness and teamwork. Be prepared to talk about your experiences working in teams, how you contribute to a positive atmosphere, and how you support your colleagues to achieve common goals.
