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- Tasks: Join our team to serve delicious pasties and provide top-notch customer service.
- Company: West Cornwall Pasty is transforming the UK’s rest stop experience with award-winning food.
- Benefits: Enjoy up to £440 annual bonus, 60% discounts, and enhanced benefits like pension and sick pay.
- Why this job: Be part of a fun team, learn new skills, and enjoy flexible hours with weekly pay.
- Qualifications: No experience needed; just bring your enthusiasm and willingness to learn!
- Other info: Check transport access before applying, as some locations may have limited public transport.
Team Member – £13.85ph
Address: Cobham Extra Services,M25 Junction9/10, Cobham, Surrey, KT11 3DB
Joining moto is easy, we’re not seeking colleagues with years of customer service experience in hospitality or retail, we’re just looking for enthusiastic people to be part of our amazing team, delivering West Cornwall Pasty\’s award-winning range of pasties, sausage rolls, wedges and exceptional customer service as we transform the UK’s rest stop experience.
Don’t worry about the skills, we’ll teach you everything you need to know.
What we offer our Team Members:
- Up to £440 annual bonus scheme
- Up to 60% colleague discount for you, family, and friends with brands such as Costa Coffee, Pret A Manger, M&S Simply Food, Burger King, Greggs, KFC, WHSmith and more… so nothing has to COSTA fortune at work.
- Enhanced benefits, including pension, sick pay, maternity, paternity, and life assurance
- Fabulous development opportunities including funded qualifications
- Weekly Pay
What you will be doing as a Team Member:
- Maintaining stock levels by replenishing displays and fridges
- Preparing hot food and refreshments
- Serving customers in a timely manner
- Providing exceptional customer service
- Handling customer enquiries
- Operating tills and processing orders
- Maintaining standards around product quality and store cleanliness
Being a motorway services area means some of our sites will have either limited or no access through public transport, so please ensure to check that you are able to access the site before applying.
Similar roles might include crew member, team member, retail assistant or a customer service assistant, you might even be looking for a career change as a carer, cleaner or a warehouse assistant, we’d love to hear from you!
Hourly rates of pay may differ for under 18’s
*Please note internally this role is called Customer Service Assistant.
*Annual bonus scheme equivalent to 1 week\’s salary based on average hours worked (define period)
Where our customer’s journey pauses, yours just begins.
Apply today
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Team Member - West Cornwall Pasty West Cornwall Pasty · Cobham employer: Moto
Contact Detail:
Moto Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Member - West Cornwall Pasty West Cornwall Pasty · Cobham
✨Tip Number 1
Show your enthusiasm! When you apply for the Team Member position, make sure to convey your excitement about joining West Cornwall Pasty. Employers love candidates who are genuinely interested in the role and the company.
✨Tip Number 2
Familiarise yourself with the products. Take some time to learn about West Cornwall Pasty's menu and their award-winning offerings. This knowledge will help you stand out during any interviews or conversations with the hiring team.
✨Tip Number 3
Be prepared to discuss your customer service philosophy. Even if you don't have direct experience, think about times when you've provided great service in other roles or situations. This will show that you understand the importance of customer satisfaction.
✨Tip Number 4
Check your transport options. Since some locations may have limited public transport access, ensure you can easily get to the Cobham site. Mentioning your reliable transport arrangements in your application can demonstrate your commitment to the role.
We think you need these skills to ace Team Member - West Cornwall Pasty West Cornwall Pasty · Cobham
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what West Cornwall Pasty is looking for in a Team Member. Focus on the key responsibilities and the qualities they value, such as enthusiasm and a willingness to learn.
Tailor Your CV: Make sure your CV highlights any relevant experience, even if it's not directly related to hospitality or retail. Emphasise your customer service skills, teamwork, and any previous roles where you demonstrated enthusiasm and a positive attitude.
Craft a Strong Cover Letter: Write a cover letter that reflects your personality and enthusiasm for the role. Mention why you want to work at West Cornwall Pasty and how you can contribute to their team. Keep it concise and engaging.
Check Your Application: Before submitting, double-check your application for any spelling or grammatical errors. Ensure all required documents are included and that your contact information is correct so they can reach you easily.
How to prepare for a job interview at Moto
✨Show Your Enthusiasm
Since the company is looking for enthusiastic individuals, make sure to express your excitement about the role and the opportunity to work with West Cornwall Pasty. Share why you want to be part of their team and how you can contribute to their mission.
✨Highlight Your Customer Service Skills
Even if you don't have direct experience in hospitality or retail, think about any past experiences where you've provided excellent customer service. Be ready to share examples that demonstrate your ability to engage with customers positively.
✨Ask Questions About Training
The job description mentions that they will teach you everything you need to know. Prepare some questions about the training process and what skills you will develop. This shows your willingness to learn and grow within the role.
✨Be Prepared for Practical Scenarios
Since the role involves maintaining stock levels and serving customers, be ready to discuss how you would handle specific situations, such as dealing with a busy period or managing customer enquiries. This will demonstrate your problem-solving skills and readiness for the job.