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- Tasks: Join us as a Team Member/Shift Runner, leading shifts and serving customers with a smile.
- Company: Be part of Burger King's mission to transform the UK's rest stop experience.
- Benefits: Enjoy up to £440 annual bonus, 60% discounts, and enhanced benefits like sick pay and life assurance.
- Why this job: This role offers fantastic development opportunities and a fun team culture in a dynamic environment.
- Qualifications: No experience needed; just bring your enthusiasm and willingness to learn!
- Other info: Check transport access before applying, as some locations may have limited public transport options.
£12.30 - £12.80 per hour
Address: Wetherby Services, A1(M) Junction 46, Wetherby LS22 5GT
Joining Moto is easy, we’re not seeking colleagues with years of customer service experience in hospitality or retail, we’re just looking for enthusiastic people to be part of our amazing team, delivering Burger King’s world-famous flame grilled menu and exceptional customer service as we transform the UK’s rest stop experience. Don’t worry about the skills, we’ll teach you everything you need to know.
What we offer our Team Members/Shift Runner:
- Up to £440 annual bonus scheme*
- Up to 60% colleague discount for you, family, and friends with brands such as Costa Coffee, Pret A Manger, M&S Simply Food, Burger King, Greggs, KFC, WHSmith and more...
- Enhanced benefits, including pension, sick pay, maternity, paternity, and life assurance
- Fabulous development opportunities including funded qualifications
- Weekly Pay
What you will be doing as a Team Member/Shift Runner:
- Responsible for running the shift, including opening and closing
- Leading the team to achieve excellent brand standards and customer service
- Serving customers in a timely manner
- Preparing food and refreshments
- Providing exceptional customer service
- Handling customer enquiries
- Operating tills and processing orders
- Maintaining standards around product quality and store cleanliness
Similar roles might include crew member, team member, retail assistant or a customer service assistant. You might even be looking for a career change as a carer, cleaner or a warehouse assistant, we’d love to hear from you!
Being a motorway services area means some of our sites will have either limited or no access through public transport, so please ensure to check that you are able to access the site before applying.
Hourly rates of pay may differ for under 18’s.
Where our customer’s journey pauses, yours just begins. Apply today.
*Please note internally this role is called Customer Service Assistant.
Annual bonus scheme equivalent to 1 week’s salary based on average hours worked (define period)
INDLP
Want to know what it’s like to work for us? Find out from our colleague Navi.
Department: Burger King
Locations: Wetherby
Job Type: Permanent
Working Hours: Full-time, Part-time
Shift Information: 5am starts may be required, weekends required
Team Member/Shift Runner - Burger King employer: Moto
Contact Detail:
Moto Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Member/Shift Runner - Burger King
✨Tip Number 1
Show your enthusiasm! When you apply for the Team Member/Shift Runner position, make sure to convey your excitement about working in a fast-paced environment. Employers love candidates who are genuinely interested in being part of their team.
✨Tip Number 2
Familiarise yourself with Burger King's menu and values. Understanding what makes their food special and how they prioritise customer service will help you stand out during any interviews or discussions.
✨Tip Number 3
Be prepared to discuss your teamwork skills. Since this role involves leading a team and ensuring excellent service, think of examples from your past experiences where you've successfully worked with others to achieve a common goal.
✨Tip Number 4
Check your transport options before applying. Since some locations may have limited public transport access, ensure you can reliably get to Wetherby Services, as this shows commitment and reliability to potential employers.
We think you need these skills to ace Team Member/Shift Runner - Burger King
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Burger King is looking for in a Team Member/Shift Runner. Focus on the key responsibilities and skills mentioned, such as customer service and teamwork.
Tailor Your CV: Make sure your CV highlights any relevant experience, even if it's not directly in hospitality or retail. Emphasise your enthusiasm, willingness to learn, and any transferable skills that would make you a great fit for the team.
Craft a Strong Cover Letter: Write a cover letter that showcases your personality and enthusiasm for the role. Mention why you want to work at Burger King and how you can contribute to their team, focusing on your ability to deliver excellent customer service.
Proofread Your Application: Before submitting your application, double-check for any spelling or grammatical errors. A well-presented application reflects your attention to detail and professionalism, which are important in customer-facing roles.
How to prepare for a job interview at Moto
✨Show Your Enthusiasm
Since the company is looking for enthusiastic individuals, make sure to express your excitement about the role and working in a team. Share why you want to be part of Burger King's mission to deliver exceptional customer service.
✨Highlight Teamwork Skills
As a Team Member/Shift Runner, you'll be leading a team. Discuss any previous experiences where you've worked well in a team or led a group, even if it's from school or other jobs. This will show that you're ready to take on the responsibility.
✨Prepare for Customer Service Scenarios
Think about common customer service situations and how you would handle them. Be ready to share examples of how you would deal with difficult customers or ensure a positive experience, as this is key to the role.
✨Ask Questions About Development Opportunities
The job offers fabulous development opportunities, so come prepared with questions about training and career progression. This shows that you're serious about growing within the company and are eager to learn.
