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- Tasks: Join our team to serve fresh food and coffee while providing top-notch customer service.
- Company: Pret A Manger is transforming the UK’s rest stop experience with delicious offerings.
- Benefits: Enjoy up to £440 annual bonus, 60% discounts, weekly pay, and enhanced benefits.
- Why this job: Be part of a vibrant team with great development opportunities and a fun work culture.
- Qualifications: No prior experience needed; we’ll teach you everything you need to know!
- Other info: Check transport access before applying, as some locations may have limited public transport.
Team Member – £12.40ph
Shifts: Vary between 6am to 6pm, mixture of weekdays and weekends, 20hrs per week
Address: Stafford Services, M6 Northbound, Stone ST15 0EU
Are you ready to be our next Pret Team Member?
Here at moto we’re looking for enthusiastic, friendly people looking to get stuck in and join our awesome team, delivering Pret A Manger’s freshly made food, good organic coffee and exceptional customer service as we transform the UK’s rest stop experience.
What we offer our Team Members:
- Up to 1 week’s discretionary bonus pay per year paid just in time for Christmas
- Up to 60% colleague discount across our franchise partner brands
- Enhanced benefits, including, sick pay, enhanced family friend benefits and life assurance
- Fantastic development opportunities including funded qualifications
- Weekly Pay
What you’ll be doing as a Team Member:
- Greeting customers with a warm and friendly welcome
- Processing orders and requests in a timely and efficient manner
- Producing a range of hot beverages throughout the day
- Delivering our brand standards to a level our customers have come to expect
- Resolving challenges and enquiries with a customer centric mindset
- Replenishing displays to provide maximum product availability
- Ensuring your workspace and store is kept clean, tidy and welcoming
- Working with colleagues to deliver a culture of togetherness and teamwork
- Leaving our customers with a memorable experience worth coming back for
- Helping prepare the store, ready for the following days trade
What we’re looking for in you:
We’re looking for someone who can effortlessly switch gears—thriving in fast-paced, high-energy environments while staying equally focused and productive in quieter, more independent settings. This role requires a dynamic individual who brings calm to the chaos and momentum to the lulls, ensuring consistent performance no matter the pace. If you\’re adaptable, self-motivated, and ready to tackle whatever the day brings, we want to hear from you.
What we value:
We don’t just hire a person, we hire real life individuals, as a business we value equality, diversity and inclusion, welcoming applications from all backgrounds and experiences, we’re also leading the way in further developing a workplace where you can thrive, contribute and be your authentic self.
Working for moto is truly amazing, but don’t just take our word for it, we’ve been recognised in the Sunday Times Best Places to Work in 2024 and 2025!
We offer flexible working arrangements, including full or part time hours, as well as wherever we can compress or a fixed shift pattern to support your work life balance.
Disclaimers:
- Hourly rates of pay may differ for under 18’s, our night shift roles include a premium of £2ph
- Please note this role internally is known as Customer Service Assistant
- Annual bonus scheme is equivalent to work week’s salary based on average hours worked over a defined period.
INDLP
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Team Member - Pret A Manger Pret A Manger · Stafford employer: Moto
Contact Detail:
Moto Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Member - Pret A Manger Pret A Manger · Stafford
✨Tip Number 1
Familiarise yourself with Pret A Manger's menu and values. Understanding their commitment to fresh, organic food and exceptional customer service will help you stand out during any informal chats or interviews.
✨Tip Number 2
Visit the Stafford Services location if possible. This will give you a feel for the environment and allow you to observe how the team interacts with customers, which can be useful for tailoring your approach when you apply.
✨Tip Number 3
Prepare to discuss your availability and flexibility regarding shifts. Since the role involves rotating shifts starting as early as 4am, showing that you're adaptable can make you a more attractive candidate.
✨Tip Number 4
Highlight any previous customer service experience you have, even if it's from different sectors. Being able to demonstrate your ability to handle customer enquiries and provide excellent service will be key in landing this job.
We think you need these skills to ace Team Member - Pret A Manger Pret A Manger · Stafford
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Pret A Manger is looking for in a Team Member. Highlight your enthusiasm for customer service and any relevant experience you may have.
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the role. Emphasise any previous customer service roles or teamwork experiences, even if they are from different industries.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for food and customer service. Mention why you want to work at Pret A Manger specifically and how you can contribute to their team.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism.
How to prepare for a job interview at Moto
✨Show Your Enthusiasm
Pret A Manger is looking for enthusiastic team members, so make sure to express your excitement about the role. Share why you want to work in a fast-paced environment and how you enjoy interacting with customers.
✨Familiarise Yourself with the Brand
Before the interview, take some time to learn about Pret A Manger's values, products, and customer service approach. Being knowledgeable about their offerings will show that you're genuinely interested in the company.
✨Highlight Teamwork Skills
As a team member, you'll be working closely with others. Be prepared to discuss your experiences in teamwork and how you contribute to a positive work environment. Share examples of how you've collaborated effectively in previous roles.
✨Prepare for Customer Service Scenarios
Since exceptional customer service is key to this role, think of examples where you've handled customer inquiries or resolved issues. Practising responses to common customer service scenarios can help you feel more confident during the interview.
