Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Join our team to serve fresh food and coffee while providing top-notch customer service.
- Company: Pret A Manger is transforming the UK’s rest stop experience with delicious offerings.
- Benefits: Enjoy up to £440 annual bonus, 60% discounts, enhanced benefits, and weekly pay.
- Why this job: Be part of a vibrant team with great development opportunities and a fun work culture.
- Qualifications: No prior experience needed; we’ll teach you everything you need to know!
- Other info: Check transport access before applying, as some locations may have limited public transport.
£12.35 per hour.
Part-time.
Rotating shifts 5am-12:30pm, 8:30am-4pm, 10:30am-6pm, 11:30am-7pm.
Address: Birch Services, M62 between Junction 18 and 19, Heywood OL10 2QH
Join us at moto! We’relooking for enthusiastic people to be part of our amazing team, delivering Pret A Mangers freshly made food, organic coffee and exceptional customer service as we transform the UK’s rest stop experience.
Don’t worry about the skills, we’ll teach you everything you need to know.
What we offer our Team Members:
- Up to £440 annual bonus scheme
- Up to 60% colleague discount for you, family, and friends with brands such as Costa Coffee, Pret A Manger, M&S Simply Food, Burger King, Greggs, KFC, WHSmith and more… so nothing has to COSTA fortune at work.
- Enhanced benefits, including pension, sick pay, maternity, paternity, and life assurance
- Fabulous development opportunities including funded qualifications
- Weekly Pay
What you will be doing as a Team Member:
- Maintaining stock levels by replenishing displays and fridges
- Preparing hot food and refreshments
- Serving customers in a timely manner
- Providing exceptional customer service
- Handling customer enquiries
- Operating tills and processing orders
- Maintaining standards around product quality and store cleanliness
Being a motorway services area means some of our sites will have either limited or no access through public transport, so please ensure to check that you are able to access the site before applying.
Similar roles might include crew member, team member, retail assistant or a customer service assistant, you might even be looking for a career change as a carer, cleaner or a warehouse assistant, we’d love to hear from you!
Hourly rates of pay may differ for under 18’s
Where our customer’s journey pauses, yours just begins.
Apply today
*Please note internally this role is called Customer Service Assistant.
*Annual bonus scheme equivalent to 1 week\’s salary based on average hours worked (define period)
INDLP
Want to know what it\’s like to work for us? Find out from our colleague Scarlett
#J-18808-Ljbffr
Team Member - Pret A Manger Pret A Manger · Birch employer: Moto
Contact Detail:
Moto Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Member - Pret A Manger Pret A Manger · Birch
✨Tip Number 1
Familiarise yourself with Pret A Manger's values and mission. Understanding their commitment to fresh food and exceptional customer service will help you align your responses during any interviews or conversations with the team.
✨Tip Number 2
Visit the Birch Services location before applying, if possible. This will give you a feel for the environment and allow you to mention specific observations about the site during your application process, showing your genuine interest.
✨Tip Number 3
Prepare to discuss your customer service experiences, even if they are from different sectors. Highlighting your ability to handle enquiries and provide excellent service will make you stand out as a candidate.
✨Tip Number 4
Be ready to demonstrate your flexibility with shift patterns. Since the role involves rotating shifts, expressing your willingness to adapt to various schedules can significantly enhance your chances of landing the job.
We think you need these skills to ace Team Member - Pret A Manger Pret A Manger · Birch
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Pret A Manger is looking for in a Team Member. Highlight your enthusiasm for customer service and any relevant experience you may have.
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the responsibilities of the role. Emphasise any previous customer service roles or teamwork experiences, even if they are from different industries.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for food service and customer interaction. Mention why you want to work at Pret A Manger specifically and how you can contribute to their team.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are key in customer service roles.
How to prepare for a job interview at Moto
✨Show Your Enthusiasm
Pret A Manger is looking for enthusiastic team members, so make sure to express your excitement about the role. Share why you want to work in a fast-paced environment and how you enjoy interacting with customers.
✨Familiarise Yourself with the Brand
Before the interview, take some time to learn about Pret A Manger's values, products, and customer service approach. Being knowledgeable about their offerings will show that you're genuinely interested in the company.
✨Prepare for Common Questions
Think about common interview questions such as 'How do you handle difficult customers?' or 'What does good customer service mean to you?'. Prepare your answers in advance to demonstrate your understanding of the role.
✨Dress Appropriately
Even though the role is in a casual setting, it's important to dress smartly for the interview. Aim for a neat and tidy appearance to make a good first impression on your potential employers.
