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- Tasks: Join our team to serve fresh food and coffee while providing top-notch customer service.
- Company: Pret A Manger is transforming the UK’s rest stop experience with delicious offerings.
- Benefits: Enjoy up to £440 annual bonus, 60% discounts, and enhanced benefits like sick pay and life assurance.
- Why this job: Be part of a fun team, learn new skills, and enjoy flexible hours with weekly pay.
- Qualifications: No experience needed; just bring your enthusiasm and willingness to learn!
- Other info: Access to some sites may be limited, so check transport options before applying.
£12.35 per hour
Address: Reading Services, M4, Burghfield, Reading RG30 3UQ
Joining Moto is easy. We’re not seeking colleagues with years of customer service experience in hospitality or retail; we’re just looking for enthusiastic people to be part of our amazing team, delivering Pret A Manger\’s freshly made food, organic coffee, and exceptional customer service as we transform the UK’s rest stop experience.
Don’t worry about the skills; we’ll teach you everything you need to know.
What we offer our Team Members:
- Up to £440 annual bonus scheme
- Up to 60% colleague discount for you, family, and friends with brands such as Costa Coffee, Pret A Manger, M&S Simply Food, Burger King, Greggs, KFC, WHSmith, and more… so nothing has to COSTA fortune at work.
- Enhanced benefits, including pension, sick pay, maternity, paternity, and life assurance
- Fabulous development opportunities including funded qualifications
- Weekly Pay
What you will be doing as a Team Member:
- Maintaining stock levels by replenishing displays and fridges
- Preparing hot food and refreshments
- Serving customers in a timely manner
- Providing exceptional customer service
- Handling customer enquiries
- Operating tills and processing orders
- Maintaining standards around product quality and store cleanliness
Being a motorway services area means some of our sites will have limited or no access through public transport, so please ensure you can access the site before applying.
Similar roles might include crew member, team member, retail assistant, or customer service assistant. You might even be looking for a career change as a carer, cleaner, or warehouse assistant. We’d love to hear from you!
Hourly rates of pay may differ for under 18s.
Where our customer’s journey pauses, yours just begins.
Apply today
*Please note internally this role is called Customer Service Assistant.
*Annual bonus scheme is equivalent to 1 week\’s salary based on average hours worked (define period).
INDLP
Want to know what it\’s like to work for us? Find out from our colleague Scarlett.
#J-18808-Ljbffr
Team Member - Pret A Manger Pret A Manger · Reading employer: Moto
Contact Detail:
Moto Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Member - Pret A Manger Pret A Manger · Reading
✨Tip Number 1
Show your enthusiasm! When you apply for the Team Member position at Pret A Manger, make sure to convey your passion for customer service and teamwork. Employers love candidates who are genuinely excited about the role and the company.
✨Tip Number 2
Familiarise yourself with Pret A Manger's values and products. Knowing their menu and what they stand for can help you stand out during any informal chats or interviews. It shows that you're proactive and genuinely interested in being part of their team.
✨Tip Number 3
Be prepared to discuss your availability. Since some locations may have limited transport access, it's important to demonstrate that you can reliably get to work. Highlighting your flexibility can make you a more attractive candidate.
✨Tip Number 4
Practice your customer service skills. Even if you don't have formal experience, think of times when you've helped others or worked in a team. Being able to share these experiences can help illustrate your potential as a great Team Member.
We think you need these skills to ace Team Member - Pret A Manger Pret A Manger · Reading
Some tips for your application 🫡
Understand the Role: Read through the job description carefully to understand what Pret A Manger is looking for in a Team Member. Highlight key responsibilities and skills that resonate with your own experiences.
Tailor Your CV: Make sure your CV reflects your enthusiasm for customer service and teamwork. Even if you lack direct experience, emphasise transferable skills from previous roles or activities that demonstrate your ability to work well with others.
Craft a Personal Cover Letter: Write a cover letter that showcases your passion for food and customer service. Mention why you want to work at Pret A Manger specifically and how you can contribute to their mission of delivering exceptional service.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are important in customer-facing roles.
How to prepare for a job interview at Moto
✨Show Your Enthusiasm
Pret A Manger is looking for enthusiastic individuals, so make sure to express your excitement about the role. Share why you want to be part of their team and how you can contribute to their mission of delivering exceptional customer service.
✨Highlight Your Team Spirit
As a Team Member, you'll be working closely with others. Be prepared to discuss your experiences in teamwork, whether in previous jobs or other activities. Emphasise your ability to collaborate and support your colleagues.
✨Demonstrate Customer Service Skills
Even if you don't have extensive experience, think of examples where you've provided good service, whether in a formal job or informal settings. Show that you understand the importance of customer satisfaction and are willing to learn.
✨Ask Questions
Prepare a few questions to ask at the end of the interview. This shows your interest in the role and the company. You might ask about training opportunities or what a typical day looks like for a Team Member at Pret A Manger.
