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- Tasks: Join our team to serve delicious KFC and provide top-notch customer service.
- Company: KFC at Moto is transforming the UK's rest stop experience with world-famous fried chicken.
- Benefits: Enjoy a £1,000 retention bonus, up to 60% discounts, and weekly pay.
- Why this job: Be part of an amazing team with fantastic development opportunities and a fun work culture.
- Qualifications: No experience needed; just bring your enthusiasm and willingness to learn!
- Other info: Check transport access before applying, as some locations may have limited public transport.
£12.30 per hour
21 hours a week
Address: Lymm Services, M6 Junction 20 and M56 Junction 9, Lymm, Cheshire, WA13 0SP
Joining Moto is easy, we’re not seeking colleagues with years of customer service experience in hospitality or retail, we’re just looking for enthusiastic people to be part of our amazing team, delivering KFC’s world-famous fried chicken and exceptional customer service as we transform the UK’s rest stop experience. Don’t worry about the skills, we’ll teach you everything you need to know.
What we offer our Team Members:
- £1,000 retention bonus*
- Up to £440 annual bonus scheme
- Up to 60% colleague discount for you, family, and friends with brands such as Costa Coffee, Pret A Manger, M&S Simply Food, Burger King, Greggs, KFC, WHSmith and more
- Enhanced benefits, including pension, sick pay, maternity, paternity, and life assurance
- Fabulous development opportunities including funded qualifications
- Weekly Pay
What you will be doing as a Team Member:
- Serving customers in a timely manner
- Preparing food and refreshments
- Providing exceptional customer service
- Handling customer enquiries
- Operating tills and processing orders
- Maintaining standards around product quality and store cleanliness
Being a motorway services area means some of our sites will have either limited or no access through public transport, so please ensure to check that you are able to access the site before applying.
Similar roles might include crew member, team member, retail assistant or a customer service assistant, you might even be looking for a career change as a carer, cleaner or a warehouse assistant, we’d love to hear from you!
Hourly rates of pay may differ for under 18’s.
Where our customer’s journey pauses, yours just begins. Apply today.
*Retention bonus payable subject to completion of KFC’s Shift Leadership Programme, payment made in two 6 monthly instalments and pro-rata based on start date on contract.
*Please note internally this role is called Customer Service Assistant.
*Annual bonus scheme equivalent to 1 week's salary based on average hours worked (define period).
Team Member - KFC KFC · Lymm employer: Moto
Contact Detail:
Moto Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Member - KFC KFC · Lymm
✨Tip Number 1
Show your enthusiasm! When you apply for the Team Member position at KFC, make sure to convey your excitement about working in a fast-paced environment. Employers love candidates who are genuinely interested in being part of their team.
✨Tip Number 2
Familiarise yourself with KFC's menu and values. Knowing the products and what the brand stands for can help you stand out during any informal discussions or interviews. It shows that you're proactive and ready to engage with customers.
✨Tip Number 3
Be prepared to discuss your availability. Since this role is at a motorway services area, flexibility in your working hours can be a big plus. Make sure to highlight when you can work, especially during peak times.
✨Tip Number 4
Network with current employees if possible. If you know anyone who works at KFC or Moto, ask them about their experiences. They might provide insights that could help you during the application process and give you an edge over other candidates.
We think you need these skills to ace Team Member - KFC KFC · Lymm
Some tips for your application 🫡
Understand the Role: Read through the job description carefully to understand what KFC is looking for in a Team Member. Focus on the key responsibilities and skills mentioned, such as customer service and food preparation.
Tailor Your CV: Make sure your CV highlights any relevant experience, even if it's not directly related to hospitality or retail. Emphasise your enthusiasm and willingness to learn, as these are key traits they are looking for.
Craft a Strong Cover Letter: Write a cover letter that showcases your personality and enthusiasm for the role. Mention why you want to work at KFC and how you can contribute to their team, focusing on your customer service skills.
Check Your Application: Before submitting, double-check your application for any spelling or grammatical errors. Ensure all required documents are included and that your contact information is up to date.
How to prepare for a job interview at Moto
✨Show Your Enthusiasm
KFC is looking for enthusiastic individuals to join their team. Make sure to express your excitement about the role and the opportunity to work in a fast-paced environment. A positive attitude can go a long way!
✨Highlight Teamwork Skills
As a Team Member, you'll be part of a larger team. Be prepared to discuss any previous experiences where you worked collaboratively with others, even if it's from school or volunteer work. This shows that you can contribute to a supportive team atmosphere.
✨Prepare for Customer Service Scenarios
Even though KFC will train you, it's helpful to think about how you would handle customer interactions. Prepare examples of how you've dealt with customers in the past or how you would approach common situations, like handling complaints or ensuring customer satisfaction.
✨Ask Questions About the Role
Demonstrate your interest by asking thoughtful questions about the position and the company. Inquire about training opportunities, team dynamics, or what a typical day looks like. This shows that you're serious about the role and eager to learn more.