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- Tasks: Join our team to serve KFC's famous chicken and provide top-notch customer service.
- Company: Moto is transforming the UK's rest stop experience with great food and service.
- Benefits: Enjoy a £1,000 retention bonus, up to 60% discounts, and weekly pay.
- Other info: Check transport access before applying, as some locations may have limited public transport.
- Why this job: Be part of a fun team with fantastic development opportunities and a vibrant work culture.
- Qualifications: No experience needed; we’ll teach you everything you need to know!
£12.35 per hour
Part Time – hours between 9am and midnight
Address: Hilton Park Services, M6 between Junction 10A and 11, Essington, Wolverhampton, WV11 2AT
Join us at Moto!We\’re looking for enthusiastic people to be part of our amazing team, delivering KFC’s world-famous fried chicken and exceptional customer service as we transform the UK’s rest stop experience.
Don’t worry about the skills, we’ll teach you everything you need to know.
What we offer our Team Members:
- £1,000 retention bonus*
- Up to £440 annual bonus scheme
- Up to 60% colleague discount for you, family, and friends with brands such as Costa Coffee, Pret A Manger, M&S Simply Food, Burger King, Greggs, KFC, WHSmith and more… so nothing has to COSTA fortune at work.
- Enhanced benefits, including pension, sick pay, maternity, paternity, and life assurance
- Fabulous development opportunities including funded qualifications
- Weekly Pay
What you will be doing as a Team Member:
- Serving customers in a timely manner
- Preparing food and refreshments
- Providing exceptional customer service
- Handling customer enquiries
- Operating tills and processing orders
- Maintaining standards around product quality and store cleanliness
Being a motorway services area means some of our sites will have either limited or no access through public transport, so please ensure to check that you are able to access the site before applying.
Similar roles might include crew member, team member, retail assistant or a customer service assistant, you might even be looking for a career change as a carer, cleaner or a warehouse assistant, we’d love to hear from you!
Hourly rates of pay may differ for under 18’s
Where our customer’s journey pauses, yours just begins.
Apply today
*Retention bonus payable subject to completion of KFC’s Shift Leadership Programme, payment made in two 6 monthly instalments and pro-rata based on start date on contract.
*Please note internally this role is called Customer Service Assistant
*Annual bonus scheme equivalent to 1 week\’s salary based on average hours worked (define period)
INDLP
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Team Member - KFC KFC · Hilton Park employer: Moto
Contact Detail:
Moto Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Member - KFC KFC · Hilton Park
✨Tip Number 1
Familiarise yourself with KFC's menu and values. Understanding their offerings and what makes them unique will help you engage better during the interview and show your enthusiasm for the role.
✨Tip Number 2
Visit the Hilton Park Services location if possible. This will give you a feel for the environment and allow you to mention specific observations during your conversation, demonstrating your genuine interest in the position.
✨Tip Number 3
Prepare to discuss your customer service experience, even if it's informal. Think of examples where you've provided excellent service or handled difficult situations, as this is key for a role focused on customer interaction.
✨Tip Number 4
Be ready to showcase your teamwork skills. Since you'll be part of a team, think of instances where you've worked well with others, and be prepared to share these stories to highlight your collaborative spirit.
We think you need these skills to ace Team Member - KFC KFC · Hilton Park
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what KFC is looking for in a Team Member. Highlight your enthusiasm for customer service and any relevant experience you may have.
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the responsibilities of the role. Emphasise any previous customer service roles or teamwork experiences.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for working at KFC and your ability to deliver exceptional customer service. Mention why you want to join their team specifically.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism.
How to prepare for a job interview at Moto
✨Show Your Enthusiasm
KFC is looking for enthusiastic team members, so make sure to express your excitement about the role. Share why you want to work at KFC and how you enjoy providing great customer service.
✨Familiarise Yourself with the Menu
Before the interview, take some time to learn about KFC's menu and their famous offerings. This will show that you're genuinely interested in the brand and ready to engage with customers about their choices.
✨Highlight Teamwork Skills
As a team member, you'll be working closely with others. Be prepared to discuss your previous experiences in teamwork, whether in a job or other activities, and how you contribute positively to a group dynamic.
✨Prepare Questions
Interviews are a two-way street. Prepare thoughtful questions about the role, the team, and the company culture. This shows that you're serious about the position and eager to learn more about your potential workplace.