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- Tasks: Join our team to serve delicious KFC and create memorable customer experiences.
- Company: KFC at Trowell Services, part of a dynamic and inclusive workplace.
- Benefits: Enjoy competitive pay, discounts, bonuses, and flexible working hours.
- Why this job: Be part of a fun team and make a real impact on customers' day.
- Qualifications: Looking for adaptable, friendly individuals ready to thrive in a fast-paced environment.
- Other info: Recognised as one of the Best Places to Work in 2024 and 2025.
Team Member – £12.83ph as of 29th March 2026
Shifts: Vary between 8am to 11pm, 21hrs per week, mixture of weekdays and weekends required
Address: Trowell Services, M1 between Junction 25 and 26, Trowell, Nottingham, NG9 3PL
Are you ready to be our next KFC Team Member?
Here at moto we’re looking for enthusiastic, friendly people looking to get stuck in and join our awesome team, delivering KFC’s world famous, finger lickin’ chicken and exceptional customer service as we transform the UK’s rest stop experience.
What we offer our Team Members:
- Up to 1 week’s discretionary bonus pay per year paid just in time for Christmas
- Up to 60% colleague discount across our franchise partner brands
- Enhanced benefits, including, sick pay, enhanced family friend benefits and life assurance
- Fantastic development opportunities including funded qualifications
What you’ll be doing as a Team Member:
- Greeting customers with a warm and friendly welcome
- Processing orders and requests in a timely and efficient manner
- Assembling a range of KFC products to order with speed and accuracy to perfection
- Delivering our brand standards to a level our customers have come to expect
- Resolving challenges and enquiries with a customer centric mindset
- Working with colleagues to deliver a culture of togetherness and teamwork
- Leaving our customers with a memorable experience worth coming back for
- Helping prepare the store and kitchen, ready for the following days trade
What we’re looking for in you:
We’re looking for someone who can effortlessly switch gears—thriving in fast‑paced, high‑energy environments while staying equally focused and productive in quieter, more independent settings. This role requires a dynamic individual who brings calm to the chaos and momentum to the lulls, ensuring consistent performance no matter the pace. If you\’re adaptable, self‑motivated, and ready to tackle whatever the day brings, we want to hear from you.
What we value:
We don’t just hire a person, we hire real life individuals, as a business we value equality, diversity and inclusion, welcoming applications from all backgrounds and experiences, we’re also leading the way in further developing a workplace where you can thrive, contribute and be your authentic self.
Working for moto is truly amazing, but don’t just take our word for it, we’ve been recognised in the Sunday Times Best Places to Work in 2024 and 2025!
We offer flexible working arrangements, including options to adjust your hours, work compressed schedules, or follow a fixed shift pattern to support your work‑life balance.
Disclaimers:
- Hourly rates of pay may differ for under 18’s, our night shift roles include a premium of £2ph
- Please note this role internally is known as Customer Service Assistant
- Annual bonus scheme is equivalent to work week’s salary based on average hours worked over a defined period.
INDLP
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Team Member - KFC KFC · Trowell employer: Moto
Contact Detail:
Moto Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Member - KFC KFC · Trowell
✨Tip Number 1
Get to know the company culture! Before your interview, check out KFC's social media and website. This will help you understand their vibe and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your customer service skills! Think about how you'd greet customers or handle tricky situations. Role-playing with a friend can help you feel more confident when it’s your turn to shine.
✨Tip Number 3
Dress the part! Even if it's a casual setting, looking smart and presentable shows that you care. Plus, it sets a positive tone for your interview!
✨Tip Number 4
Apply through our website! It’s super easy and ensures your application gets to the right people. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Team Member - KFC KFC · Trowell
Some tips for your application 🫡
Be Yourself: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your enthusiasm and friendliness. Remember, we’re looking for team members who can bring a positive vibe to our KFC family.
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences match what we're looking for. If you've got experience in fast-paced environments or customer service, shout about it! We love seeing how you can fit into our team.
Keep It Clear and Concise: While we love a good story, keep your application straightforward and to the point. Use clear language and avoid jargon. This helps us quickly see why you’d be a great fit for the role and makes it easier for us to get to know you.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our awesome company culture right there.
How to prepare for a job interview at Moto
✨Know the KFC Vibe
Before your interview, get familiar with KFC's brand and values. Understand their commitment to customer service and teamwork. This will help you align your answers with what they’re looking for in a Team Member.
✨Show Your Enthusiasm
KFC is all about friendly faces and great service. During the interview, let your personality shine through! Share examples of how you've provided excellent customer service or worked well in a team. They want to see your passion!
✨Prepare for Fast-Paced Scenarios
Since the role involves working in a dynamic environment, be ready to discuss how you handle busy situations. Think of times when you’ve thrived under pressure and how you maintained quality service during peak hours.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about team culture, training opportunities, or what a typical day looks like. This shows your interest in the role and helps you gauge if it’s the right fit for you.