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- Tasks: Join our team to serve delicious KFC meals and provide top-notch customer service.
- Company: KFC is transforming the UK’s rest stop experience with world-famous fried chicken.
- Benefits: Enjoy a £1,000 retention bonus, up to 60% discounts, and weekly pay.
- Why this job: Be part of a fun team, learn new skills, and enjoy great perks.
- Qualifications: No experience needed; just bring your enthusiasm and willingness to learn.
- Other info: Check transport access before applying, as some locations may have limited public transport.
Team Member – £12.40 per hour
Shifts: Various shifts between 10am and 11:30pm, Full Time and Part Time available
Address: Southwaite Services, M6, Broadfield Road, Carlisle CA4 0NT
Are you ready to be our next KFC Team Member?
Here at moto we’re looking for enthusiastic, friendly people looking to get stuck in and join our awesome team, delivering KFC’s world famous, finger lickin’ chicken and exceptional customer service as we transform the UK’s rest stop experience.
What we offer our Team Members:
- Up to 1 week’s discretionary bonus pay per year paid just in time for Christmas
- Up to 60% colleague discount across our franchise partner brands
- Enhanced benefits, including, sick pay, enhanced family friend benefits and life assurance
- Fantastic development opportunities including funded qualifications
What you’ll be doing as a Team Member:
- Greeting customers with a warm and friendly welcome
- Processing orders and requests in a timely and efficient manner
- Assembling a range of KFC products to order with speed and accuracy to perfection
- Delivering our brand standards to a level our customers have come to expect
- Resolving challenges and enquiries with a customer centric mindset
- Working with colleagues to deliver a culture of togetherness and teamwork
- Leaving our customers with a memorable experience worth coming back for
- Helping prepare the store and kitchen, ready for the following days trade
What we’re looking for in you:
We’re looking for someone who can effortlessly switch gears—thriving in fast-paced, high-energy environments while staying equally focused and productive in quieter, more independent settings. This role requires a dynamic individual who brings calm to the chaos and momentum to the lulls, ensuring consistent performance no matter the pace. If you\’re adaptable, self-motivated, and ready to tackle whatever the day brings, we want to hear from you.
What we value:
We don’t just hire a person, we hire real life individuals, as a business we value equality, diversity and inclusion, welcoming applications from all backgrounds and experiences, we’re also leading the way in further developing a workplace where you can thrive, contribute and be your authentic self.
Working for moto is truly amazing, but don’t just take our word for it, we’ve been recognised in the Sunday Times Best Places to Work in 2024 and 2025!
We offer flexible working arrangements, including full or part time hours, as well as wherever we can compress or a fixed shift pattern to support your work life balance.
Disclaimers:
*Hourly rates of pay may differ for under 18’s, our night shift roles include a premium of £2ph
*Please note this role internally is known as Customer Service Assistant
*Annual bonus scheme is equivalent to work week’s salary based on average hours worked over a defined period.
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Team Member - KFC KFC · Southwaite employer: Moto
Contact Detail:
Moto Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Member - KFC KFC · Southwaite
✨Tip Number 1
Show your enthusiasm! When you apply for the Team Member position at KFC, make sure to convey your excitement about joining the team. A positive attitude can go a long way in making a great first impression.
✨Tip Number 2
Familiarise yourself with KFC's values and customer service standards. Understanding what makes KFC unique will help you demonstrate that you're a good fit for their culture during any interviews or discussions.
✨Tip Number 3
Be prepared to discuss your availability. Since some locations may have limited transport access, being flexible with your working hours can make you a more attractive candidate.
✨Tip Number 4
Highlight any previous experience in customer service, even if it's informal. Whether it's helping out at family events or volunteering, showcasing your ability to interact positively with people can set you apart.
We think you need these skills to ace Team Member - KFC KFC · Southwaite
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what KFC is looking for in a Team Member. Focus on the key responsibilities and skills mentioned, such as customer service and food preparation.
Show Enthusiasm: Since KFC values enthusiasm over experience, make sure to convey your passion for working in a team and providing excellent customer service in your application. Use positive language that reflects your eagerness to learn.
Tailor Your CV: Highlight any relevant experience, even if it's not directly related to hospitality or retail. Emphasise transferable skills like teamwork, communication, and problem-solving that would make you a great fit for the role.
Craft a Strong Cover Letter: Write a brief cover letter that introduces yourself and explains why you want to work at KFC. Mention your willingness to learn and how you can contribute to the team, making sure to keep it concise and engaging.
How to prepare for a job interview at Moto
✨Show Your Enthusiasm
KFC is looking for enthusiastic individuals, so make sure to express your excitement about the role. Share why you want to be part of their team and how you enjoy working with people.
✨Highlight Your Team Spirit
As a Team Member, you'll be working closely with others. Talk about your experiences in teamwork, whether in previous jobs, school projects, or even sports. This will show that you're a good fit for their collaborative environment.
✨Prepare for Customer Service Scenarios
Even though KFC will train you, it's helpful to think about how you would handle customer interactions. Prepare examples of how you've dealt with customers in the past or how you'd approach common situations, like handling complaints or ensuring customer satisfaction.
✨Ask Questions About the Role
Demonstrate your interest by asking thoughtful questions about the position and the company culture. Inquire about training opportunities, team dynamics, or what a typical day looks like. This shows that you're serious about the job and eager to learn more.
