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- Tasks: Join our team to serve delicious KFC meals and provide top-notch customer service.
- Company: KFC is transforming the UK’s rest stop experience with world-famous fried chicken.
- Benefits: Enjoy a £1,000 retention bonus, up to 60% discounts, and weekly pay.
- Why this job: Be part of a fun team, learn new skills, and enjoy great perks.
- Qualifications: No experience needed; just bring your enthusiasm and willingness to learn.
- Other info: Check transport access before applying, as some locations may have limited public transport.
Team Member – £12.35ph
Address: Southwaite Services, M6 Junction41/42, Carlisle CA4 0NT
Joining moto is easy, we’re not seeking colleagues with years of customer service experience in hospitality or retail, we’re just looking for enthusiastic people to be part of our amazing team, delivering KFC’s world-famous fried chicken and exceptional customer service as we transform the UK’s rest stop experience.
Don’t worry about the skills, we’ll teach you everything you need to know.
What we offer our Team Members:
- £1,000 retention bonus*
- Up to £440 annual bonus scheme
- Up to 60% colleague discount for you, family, and friends with brands such as Costa Coffee, Pret A Manger, M&S Simply Food, Burger King, Greggs, KFC, WHSmith and more… so nothing has to COSTA fortune at work.
- Enhanced benefits, including pension, sick pay, maternity, paternity, and life assurance
- Fabulous development opportunities including funded qualifications
- Weekly Pay
What you will be doing as a Team Member:
- Serving customers in a timely manner
- Preparing food and refreshments
- Providing exceptional customer service
- Handling customer enquiries
- Operating tills and processing orders
- Maintaining standards around product quality and store cleanliness
Being a motorway services area means some of our sites will have either limited or no access through public transport, so please ensure to check that you are able to access the site before applying.
Similar roles might include crew member, team member, retail assistant or a customer service assistant, you might even be looking for a career change as a carer, cleaner or a warehouse assistant, we’d love to hear from you!
Hourly rates of pay may differ for under 18’s
Where our customer’s journey pauses, yours just begins.
Apply today
*Retention bonus payable subject to completion of KFC’s Shift Leadership Programme, payment made in two 6 monthly instalments and pro-rata based on start date on contract.
*Please note internally this role is called Customer Service Assistant
*Annual bonus scheme equivalent to 1 week\’s salary based on average hours worked (define period)
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Team Member - KFC KFC · Southwaite employer: Moto
Contact Detail:
Moto Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Member - KFC KFC · Southwaite
✨Tip Number 1
Show your enthusiasm! When you apply for the Team Member position at KFC, make sure to convey your excitement about joining the team. A positive attitude can go a long way in making a great first impression.
✨Tip Number 2
Familiarise yourself with KFC's values and customer service standards. Understanding what makes KFC unique will help you demonstrate that you're a good fit for their culture during any interviews or discussions.
✨Tip Number 3
Be prepared to discuss your availability. Since some locations may have limited transport access, being flexible with your working hours can make you a more attractive candidate.
✨Tip Number 4
Highlight any previous experience in customer service, even if it's informal. Whether it's helping out at family events or volunteering, showcasing your ability to interact positively with people can set you apart.
We think you need these skills to ace Team Member - KFC KFC · Southwaite
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what KFC is looking for in a Team Member. Focus on the key responsibilities and skills mentioned, such as customer service and food preparation.
Show Enthusiasm: Since KFC values enthusiasm over experience, make sure to convey your passion for working in a team and providing excellent customer service in your application. Use positive language that reflects your eagerness to learn.
Tailor Your CV: Highlight any relevant experience, even if it's not directly related to hospitality or retail. Emphasise transferable skills like teamwork, communication, and problem-solving that would make you a great fit for the role.
Craft a Strong Cover Letter: Write a brief cover letter that introduces yourself and explains why you want to work at KFC. Mention your willingness to learn and how you can contribute to the team, making sure to keep it concise and engaging.
How to prepare for a job interview at Moto
✨Show Your Enthusiasm
KFC is looking for enthusiastic individuals, so make sure to express your excitement about the role. Share why you want to be part of their team and how you enjoy working with people.
✨Highlight Your Team Spirit
As a Team Member, you'll be working closely with others. Talk about your experiences in teamwork, whether in previous jobs, school projects, or even sports. This will show that you're a good fit for their collaborative environment.
✨Prepare for Customer Service Scenarios
Even though KFC will train you, it's helpful to think about how you would handle customer interactions. Prepare examples of how you've dealt with customers in the past or how you'd approach common situations, like handling complaints or ensuring customer satisfaction.
✨Ask Questions About the Role
Demonstrate your interest by asking thoughtful questions about the position and the company culture. Inquire about training opportunities, team dynamics, or what a typical day looks like. This shows that you're serious about the job and eager to learn more.
