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- Tasks: Join our team to serve delicious KFC meals and provide top-notch customer service.
- Company: KFC is transforming the UK’s rest stop experience with world-famous fried chicken.
- Benefits: Enjoy a £1,000 retention bonus, up to 60% discounts, and weekly pay.
- Why this job: Be part of an amazing team with fantastic development opportunities and a fun work culture.
- Qualifications: No experience needed; just bring your enthusiasm and willingness to learn!
- Other info: Check transport access before applying, as some locations may have limited public transport.
Overview
Team Member, acting up as Shift Manager – KFC
£12.40 to £13.40ph
Shifts: Vary between 11am and 11pm, 21hrs per week, mixture of weekdays and weekends
Grantham Services, A1 Gonerby Moor, Grantham, Lincolnshire, NG32 2AB
Are you ready to be our next KFC Team Member?
Here at moto we’re looking for enthusiastic, friendly people looking to get stuck in and join our awesome team, delivering KFC’s world famous, finger lickin’ chicken and exceptional customer service as we transform the UK’s rest stop experience.
What we offer our Team Members:
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Up to 1 week’s discretionary bonus pay per year paid just in time for Christmas
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Up to 60% colleague discount across our franchise partner brands
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Enhanced benefits, including, sick pay, enhanced family friend benefits and life assurance
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Fantastic development opportunities including funded qualifications
What you’ll be doing as a Team Member:
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Greeting customers with a warm and friendly welcome
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Processing orders and requests in a timely and efficient manner
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Assembling a range of KFC products to order with speed and accuracy to perfection
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Delivering our brand standards to a level our customers have come to expect
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Resolving challenges and enquiries with a customer centric mindset
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Working with colleagues to deliver a culture of togetherness and teamwork
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Leaving our customers with a memorable experience worth coming back for
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Helping prepare the store and kitchen, ready for the following days trade
What we’re looking for in you:
We’re looking for someone who can effortlessly switch gears—thriving in fast-paced, high-energy environments while staying equally focused and productive in quieter, more independent settings. This role requires a dynamic individual who brings calm to the chaos and momentum to the lulls, ensuring consistent performance no matter the pace. If you\’re adaptable, self-motivated, and ready to tackle whatever the day brings, we want to hear from you.
What we value:
We don’t just hire a person, we hire real life individuals, as a business we value equality, diversity and inclusion, welcoming applications from all backgrounds and experiences, we’re also leading the way in further developing a workplace where you can thrive, contribute and be your authentic self.
Working for moto is truly amazing, but don’t just take our word for it, we’ve been recognised in the Sunday Times Best Places to Work in 2024 and 2025!
We offer flexible working arrangements, including full or part time hours, as well as wherever we can compress or a fixed shift pattern to support your work life balance.
Disclaimers:
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*Hourly rates of pay may differ for under 18’s, our night shift roles include a premium of £2ph
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*Please note this role internally is known as Customer Service Assistant
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*Annual bonus scheme is equivalent to work week’s salary based on average hours worked over a defined period.
INDLP
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Team Member - KFC KFC · Grantham employer: Moto
Contact Detail:
Moto Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Member - KFC KFC · Grantham
✨Tip Number 1
Show your enthusiasm! When you apply for the Team Member position at KFC, make sure to convey your excitement about joining the team. Employers love candidates who are genuinely interested in the role and the company.
✨Tip Number 2
Familiarise yourself with KFC's values and customer service approach. Understanding what makes KFC unique will help you stand out during any interviews or discussions, showing that you're aligned with their mission.
✨Tip Number 3
Be prepared to discuss your availability. Since this role is at a motorway services area, flexibility in your working hours can be a big plus. Make sure to highlight when you can work during your conversations.
✨Tip Number 4
Think about your previous experiences, even if they aren't directly related to hospitality. Skills from other jobs, like teamwork and communication, can be very relevant. Be ready to share these examples when you chat with us!
We think you need these skills to ace Team Member - KFC KFC · Grantham
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what KFC is looking for in a Team Member. Focus on the key responsibilities and skills mentioned, such as customer service and food preparation.
Show Enthusiasm: Since KFC values enthusiasm over experience, make sure to convey your passion for customer service and teamwork in your application. Use positive language that reflects your eagerness to join their team.
Tailor Your CV: Highlight any relevant experience, even if it's not directly related to hospitality or retail. Emphasise transferable skills like communication, teamwork, and problem-solving that would make you a great fit for the role.
Craft a Strong Cover Letter: Write a brief cover letter that introduces yourself and explains why you want to work at KFC. Mention your willingness to learn and adapt, as well as your excitement about the benefits and development opportunities they offer.
How to prepare for a job interview at Moto
✨Show Your Enthusiasm
KFC is looking for enthusiastic individuals, so make sure to express your excitement about the role. Share why you want to be part of their team and how you can contribute to delivering exceptional customer service.
✨Prepare for Common Questions
While they don’t require extensive experience, be ready to answer questions about your previous roles or experiences. Think about times when you provided great customer service or worked in a team, even if it was in a different context.
✨Demonstrate Team Spirit
As a Team Member, collaboration is key. Be prepared to discuss how you work well with others and support your colleagues. Share examples of teamwork from past experiences, whether in work or other activities.
✨Ask Thoughtful Questions
At the end of the interview, show your interest by asking questions about the team culture, training opportunities, or what a typical day looks like. This not only shows your enthusiasm but also helps you gauge if it's the right fit for you.
