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- Tasks: Join our team to serve delicious KFC and provide top-notch customer service.
- Company: Be part of moto, transforming the UK’s rest stop experience with KFC.
- Benefits: Enjoy a £1,000 retention bonus, up to 60% discounts, and weekly pay.
- Why this job: Great opportunity for growth, fun culture, and making customers smile.
- Qualifications: No experience needed; just bring your enthusiasm and willingness to learn.
- Other info: Check transport access before applying, as some sites have limited public transport.
£12.35 per hour – Full Time
Address: Trowell Services, M1 between Junction 25 and 26, Trowell, Nottingham, NG9 3PL
Join us at moto! We’re not seeking colleagues with years of customer service experience in hospitality or retail, we’re just looking for enthusiastic people to be part of our amazing team, delivering KFC’s world-famous fried chicken and exceptional customer service as we transform the UK’s rest stop experience.
Don’t worry about the skills, we’ll teach you everything you need to know.
What we offer our Team Members:
- £1,000 retention bonus*
- Up to £440 annual bonus scheme
- Up to 60% colleague discount for you, family, and friends with brands such as Costa Coffee, Pret A Manger, M&S Simply Food, Burger King, Greggs, KFC, WHSmith and more… so nothing has to COSTA fortune at work.
- Enhanced benefits, including pension, sick pay, maternity, paternity, and life assurance
- Fabulous development opportunities including funded qualifications
- Weekly Pay
What you will be doing as a Team Member:
- Serving customers in a timely manner
- Preparing food and refreshments
- Providing exceptional customer service
- Handling customer enquiries
- Operating tills and processing orders
- Maintaining standards around product quality and store cleanliness
Being a motorway services area means some of our sites will have either limited or no access through public transport, so please ensure to check that you are able to access the site before applying.
Similar roles might include crew member, team member, retail assistant or a customer service assistant, you might even be looking for a career change as a carer, cleaner or a warehouse assistant, we’d love to hear from you!
Hourly rates of pay may differ for under 18’s
Where our customer’s journey pauses, yours just begins.
Apply today
*Retention bonus payable subject to completion of KFC’s Shift Leadership Programme, payment made in two 6 monthly instalments and pro-rata based on start date on contract.
*Please note internally this role is called Customer Service Assistant
*Annual bonus scheme equivalent to 1 week\’s salary based on average hours worked (define period)
INDLP
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Team Member - KFC employer: Moto
Contact Detail:
Moto Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Member - KFC
✨Tip Number 1
Show your enthusiasm! When you apply for the Team Member position at KFC, make sure to convey your excitement about working in a fast-paced environment. Employers love candidates who are genuinely interested in being part of their team.
✨Tip Number 2
Familiarise yourself with KFC's menu and values. Understanding what makes KFC special will help you stand out during any interviews or discussions. It shows that you're proactive and ready to contribute to the team.
✨Tip Number 3
Be prepared to discuss your availability. Since this role may require flexibility, think about your schedule and be ready to share when you can work. This will demonstrate your commitment to the job.
✨Tip Number 4
Highlight any previous customer service experience, even if it's informal. Whether it's helping friends or family, or volunteering, sharing these experiences can show your ability to interact positively with customers.
We think you need these skills to ace Team Member - KFC
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what KFC is looking for in a Team Member. Focus on the key responsibilities and skills mentioned, such as customer service and food preparation.
Tailor Your CV: Make sure your CV highlights any relevant experience, even if it's not directly related to hospitality or retail. Emphasise your enthusiasm and willingness to learn, as these are key traits for this role.
Craft a Strong Cover Letter: Write a cover letter that showcases your personality and eagerness to join the team. Mention why you want to work at KFC and how you can contribute to their mission of delivering exceptional customer service.
Check Your Application: Before submitting, double-check your application for any spelling or grammatical errors. Ensure all required information is included and that your contact details are up to date.
How to prepare for a job interview at Moto
✨Show Your Enthusiasm
KFC is looking for enthusiastic individuals, so make sure to express your excitement about the role. Share why you want to be part of their team and how you can contribute to delivering exceptional customer service.
✨Prepare for Common Questions
While they don’t require extensive experience, be ready to answer questions about your previous roles or experiences. Think about times when you provided great customer service or worked in a team, even if it was in a different context.
✨Demonstrate Team Spirit
As a Team Member, collaboration is key. Be prepared to discuss how you work well with others and support your colleagues. Share examples of teamwork from past experiences, whether in work or other activities.
✨Ask Thoughtful Questions
At the end of the interview, show your interest by asking questions about the team culture, training opportunities, or what a typical day looks like. This not only shows your enthusiasm but also helps you gauge if the role is right for you.
