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- Tasks: Join our team to serve delicious Greggs products and provide top-notch customer service.
- Company: Moto is transforming the UK's rest stop experience with great food and service.
- Benefits: Enjoy up to £440 annual bonus, 60% discounts, and enhanced benefits like sick pay and life assurance.
- Why this job: Be part of a fun team, learn new skills, and enjoy flexible hours while making customers smile.
- Qualifications: No experience needed; just bring your enthusiasm and willingness to learn!
- Other info: Access to some sites may be limited; ensure you can reach us before applying.
£12.35 per hour
Address: Kinross Services, M90, Kinross KY13 0NQ
Joining Moto is easy. We’re not seeking colleagues with years of customer service experience in hospitality or retail; we’re just looking for enthusiastic people to be part of our amazing team, delivering Greggs’ much-loved sausage rolls, baked goods, and exceptional customer service as we transform the UK’s rest stop experience.
Don’t worry about the skills; we’ll teach you everything you need to know.
What we offer our Team Members:
- Up to £440 annual bonus scheme
- Up to 60% colleague discount for you, family, and friends with brands such as Costa Coffee, Pret A Manger, M&S Simply Food, Burger King, Greggs, KFC, WHSmith, and more… so nothing has to COSTA fortune at work.
- Enhanced benefits, including pension, sick pay, maternity, paternity, and life assurance
- Fabulous development opportunities, including funded qualifications
- Weekly Pay
What you will be doing as a Team Member:
- Maintaining stock levels by replenishing displays and fridges
- Preparing a range of fresh wraps, sandwiches, and baguettes ready for store opening
- Ensuring all products are of a high standard and kept well stocked for peak periods
- Preparing hot food and refreshments
- Serving customers in a timely manner
- Providing exceptional customer service
- Handling customer enquiries
- Operating tills and processing orders
- Maintaining standards around product quality and store cleanliness
Being a motorway services area means some of our sites will have limited or no access through public transport. Please ensure you can access the site before applying.
Similar roles might include crew member, team member, retail assistant, or customer service assistant. You might even be looking for a career change as a carer, cleaner, or warehouse assistant. We’d love to hear from you!
Hourly rates of pay may differ for under 18s.
Where our customer’s journey pauses, yours just begins.
Apply today
*Please note internally, this role is called Customer Service Assistant.
*Annual bonus scheme is equivalent to 1 week\’s salary based on average hours worked (define period).
INDLP
Want to know what it\’s like to work for us? Find out from our colleague Luca.
#J-18808-Ljbffr
Team Member - Greggs Greggs · Kinross employer: Moto
Contact Detail:
Moto Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Member - Greggs Greggs · Kinross
✨Tip Number 1
Show your enthusiasm! When you apply for the Team Member position at Greggs, make sure to convey your excitement about working in a fast-paced environment. Employers love candidates who are genuinely interested in the role and the company.
✨Tip Number 2
Familiarise yourself with Greggs' products. Knowing their menu and popular items like sausage rolls and sandwiches can help you stand out during any interviews or discussions. It shows that you're proactive and ready to engage with customers.
✨Tip Number 3
Highlight your teamwork skills. Since this role involves working closely with others, be prepared to discuss your experiences in team settings. Share examples of how you've collaborated effectively in previous roles or activities.
✨Tip Number 4
Be ready to demonstrate your customer service mindset. Think of scenarios where you've provided excellent service or resolved issues for customers. This will help you illustrate your ability to handle customer enquiries and maintain high standards.
We think you need these skills to ace Team Member - Greggs Greggs · Kinross
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Greggs is looking for in a Team Member. Focus on the key responsibilities and skills mentioned, such as customer service and food preparation.
Tailor Your CV: Make sure your CV highlights any relevant experience, even if it's not directly in hospitality or retail. Emphasise your enthusiasm and willingness to learn, as these are key traits they are looking for.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for customer service and your eagerness to join the team at Greggs. Mention why you want to work there and how you can contribute to their mission of delivering exceptional service.
Proofread Your Application: Before submitting your application, double-check for any spelling or grammatical errors. A well-presented application reflects your attention to detail and professionalism.
How to prepare for a job interview at Moto
✨Show Your Enthusiasm
Since Greggs is looking for enthusiastic individuals, make sure to express your excitement about the role. Share why you want to be part of their team and how you enjoy working with people.
✨Highlight Your Team Spirit
Emphasise your ability to work well in a team. Mention any previous experiences where you collaborated with others, even if it was in a different context, as this will show that you can contribute positively to the team dynamic.
✨Prepare for Customer Service Scenarios
Think about common customer service situations and how you would handle them. Be ready to discuss how you would deal with difficult customers or ensure a positive experience, as exceptional customer service is key for this role.
✨Ask Questions About Development Opportunities
Show your interest in growth by asking about the development opportunities available. Inquire about funded qualifications or career progression within the company, which demonstrates your commitment to long-term success.
