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- Tasks: Join our team to serve delicious food and provide top-notch customer service.
- Company: Greggs is transforming the UK's rest stop experience with tasty treats and friendly service.
- Benefits: Enjoy up to £440 annual bonus, 60% discounts, and enhanced benefits like sick pay and life assurance.
- Why this job: Be part of a fun team, learn new skills, and enjoy flexible hours with weekly pay.
- Qualifications: No experience needed; just bring your enthusiasm and willingness to learn!
- Other info: Check transport access before applying, as some locations may have limited public transport.
£12.35 per hour – 7 Hours per week
Address: Frankley Services, M5 between Junction 3 and 4, Illey Ln, Birmingham, B32 4AR
Joining moto is easy, we’re not seeking colleagues with years of customer service experience in hospitality or retail, we’re just looking for enthusiastic people to be part of our amazing team, delivering Greggs much loved sausage rolls, baked good and exceptional customer service as we transform the UK’s rest stop experience.
Don’t worry about the skills, we’ll teach you everything you need to know.
What we offer our Team Members:
- Up to £440 annual bonus scheme
- Up to 60% colleague discount for you, family, and friends with brands such as Costa Coffee, Pret A Manger, M&S Simply Food, Burger King, Greggs, KFC, WHSmith and more… so nothing has to COSTA fortune at work.
- Enhanced benefits, including pension, sick pay, maternity, paternity, and life assurance
- Fabulous development opportunities including funded qualifications
- Weekly Pay
What you will be doing as a Team Member:
- Maintaining stock levels by replenishing displays and fridges
- Preparing a range of fresh wraps, sandwiches and baguettes ready for store opening
- Ensuring all products are of made to a high standard and kept well stocked for peak periods
- Preparing hot food and refreshment
- Serving customers in a timely manner
- Providing exceptional customer service
- Handling customer enquiries
- Operating tills and processing orders
- Maintaining standards around product quality and store cleanliness
Being a motorway services area means some of our sites will have either limited or no access through public transport, so please ensure to check that you are able to access the site before applying.
Similar roles might include crew member, team member, retail assistant or a customer service assistant, you might even be looking for a career change as a carer, cleaner or a warehouse assistant, we’d love to hear from you!
Hourly rates of pay may differ for under 18’s
Where our customer’s journey pauses, yours just begins.
Apply today
*Please note internally this role is called Customer Service Assistant.
*Annual bonus scheme equivalent to 1 week\’s salary based on average hours worked (define period)
INDLP
Want to know what it\’s like to work for us? Find out from our colleague Luca
#J-18808-Ljbffr
Team Member - Greggs Greggs · Frankley employer: Moto
Contact Detail:
Moto Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Member - Greggs Greggs · Frankley
✨Tip Number 1
Show your enthusiasm! When you apply for the Team Member position at Greggs, make sure to convey your excitement about joining their team. A positive attitude can go a long way in making a great first impression.
✨Tip Number 2
Familiarise yourself with Greggs' products. Knowing their menu and popular items like sausage rolls and sandwiches will help you engage in conversations during the interview and demonstrate your genuine interest in the role.
✨Tip Number 3
Prepare to discuss your customer service skills. Even if you don't have direct experience, think of examples from other roles or situations where you've provided excellent service or helped others, as this is key for the Team Member role.
✨Tip Number 4
Check your transport options. Since some Greggs locations may have limited public transport access, ensure you can easily get to the Frankley Services site before applying. This shows your commitment and readiness to start work.
We think you need these skills to ace Team Member - Greggs Greggs · Frankley
Some tips for your application 🫡
Show Enthusiasm: Since Greggs is looking for enthusiastic individuals, make sure to convey your passion for customer service and teamwork in your application. Use positive language that reflects your eagerness to be part of their team.
Tailor Your CV: Even if you don't have direct experience in hospitality or retail, highlight any relevant skills or experiences that demonstrate your ability to work in a team and provide excellent customer service. Focus on transferable skills.
Craft a Strong Cover Letter: Write a cover letter that explains why you want to work at Greggs specifically. Mention your excitement about their products and how you can contribute to delivering exceptional customer service.
Check Accessibility: Before applying, ensure you can access the Frankley Services location easily. Mention your transport arrangements in your application to show you’ve considered this important aspect.
How to prepare for a job interview at Moto
✨Show Your Enthusiasm
Greggs is looking for enthusiastic individuals, so make sure to express your excitement about the role. Share why you want to be part of their team and how you enjoy working with people.
✨Highlight Your Team Spirit
As a Team Member, collaboration is key. Be prepared to discuss any previous experiences where you worked well in a team, even if it was in a different context. This will show that you can contribute positively to the team dynamic.
✨Demonstrate Customer Service Skills
Even if you don't have formal experience, think of times when you've provided good service, whether in a job or in everyday situations. Be ready to share these examples to illustrate your ability to handle customer enquiries and provide exceptional service.
✨Ask Questions About Training
Since Greggs offers training for new team members, ask about the training process during your interview. This shows that you're eager to learn and grow within the company, which aligns with their values.
