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- Tasks: Join our team to serve delicious food and provide top-notch customer service.
- Company: Greggs is transforming the UK's rest stop experience with tasty treats and friendly service.
- Benefits: Enjoy up to £440 annual bonus, 60% discounts, weekly pay, and enhanced benefits.
- Why this job: Be part of a fun team, learn new skills, and make customers smile every day.
- Qualifications: No experience needed, just bring your enthusiasm and willingness to learn!
- Other info: Check transport options as some locations may have limited access.
Team Member – £12.35ph
Shifts start at 4am and include a mixture of weekday and weekend shifts
Address: Swansea Services,M4 Junction 47, Penllergaer, Swansea SA4 9GT
Joining moto is easy, we’re not seeking colleagues with years of customer service experience in hospitality or retail, we’re just looking for enthusiastic people to be part of our amazing team, delivering Greggs much loved sausage rolls, baked good and exceptional customer service as we transform the UK’s rest stop experience.
Don’t worry about the skills, we’ll teach you everything you need to know.
What we offer our Team Members:
- Up to £440 annual bonus scheme
- Up to 60% colleague discount for you, family, and friends with brands such as Costa Coffee, Pret A Manger, M&S Simply Food, Burger King, Greggs, KFC, WHSmith and more… so nothing has to COSTA fortune at work.
- Enhanced benefits, including pension, sick pay, maternity, paternity, and life assurance
- Fabulous development opportunities including funded qualifications
- Weekly Pay
What you will be doing as a Team Member:
- Maintaining stock levels by replenishing displays and fridges
- Preparing a range of fresh wraps, sandwiches and baguettes ready for store opening
- Ensuring all products are of made to a high standard and kept well stocked for peak periods
- Preparing hot food and refreshment
- Serving customers in a timely manner
- Providing exceptional customer service
- Handling customer enquiries
- Operating tills and processing orders
- Maintaining standards around product quality and store cleanliness
Being a motorway services area means some of our sites will have either limited or no access through public transport, so please ensure to check that you are able to access the site before applying.
Similar roles might include crew member, team member, retail assistant or a customer service assistant, you might even be looking for a career change as a carer, cleaner or a warehouse assistant, we’d love to hear from you!
Hourly rates of pay may differ for under 18’s
Where our customer’s journey pauses, yours just begins.
Apply today
*Please note internally this role is called Customer Service Assistant.
*Annual bonus scheme equivalent to 1 week\’s salary based on average hours worked (define period)
Want to know what it\’s like to work for us? Find out from our colleague Luca
#J-18808-Ljbffr
Team Member - Greggs Greggs · Swansea employer: Moto
Contact Detail:
Moto Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Member - Greggs Greggs · Swansea
✨Tip Number 1
Show your enthusiasm! When you apply for the Team Member position at Greggs, make sure to convey your excitement about working in a fast-paced environment. Employers love candidates who are genuinely interested in being part of their team.
✨Tip Number 2
Familiarise yourself with Greggs' products. Knowing their menu and popular items like sausage rolls and sandwiches can help you stand out during any informal chats or interviews. It shows that you're proactive and ready to engage with customers.
✨Tip Number 3
Be prepared to discuss your availability. Since shifts start early and include weekends, be clear about when you can work. Flexibility can be a big plus, so if you can accommodate various shifts, let them know!
✨Tip Number 4
Highlight your customer service skills, even if they come from different experiences. Whether it's from previous jobs or volunteer work, any experience where you've interacted with people positively can be relevant. Share those stories!
We think you need these skills to ace Team Member - Greggs Greggs · Swansea
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Greggs is looking for in a Team Member. Focus on the key responsibilities and the qualities they value, such as enthusiasm and a willingness to learn.
Tailor Your CV: Make sure your CV highlights any relevant experience, even if it's not directly in hospitality or retail. Emphasise your customer service skills, teamwork, and any previous roles that demonstrate your ability to work in a fast-paced environment.
Craft a Strong Cover Letter: Write a cover letter that reflects your enthusiasm for the role and the company. Mention why you want to work at Greggs and how you can contribute to their team. Keep it concise and engaging.
Check Your Application: Before submitting, double-check your application for any spelling or grammatical errors. Ensure all required documents are included and that your contact information is up to date.
How to prepare for a job interview at Moto
✨Show Your Enthusiasm
Greggs is looking for enthusiastic individuals, so make sure to express your excitement about the role. Share why you want to be part of their team and how you can contribute to delivering exceptional customer service.
✨Highlight Your Team Spirit
As a Team Member, you'll be working closely with others. Emphasise your ability to work well in a team, share examples of past experiences where you've collaborated effectively, and demonstrate that you're ready to support your colleagues.
✨Prepare for Customer Service Scenarios
Even though Greggs will teach you everything you need to know, it's helpful to prepare for common customer service scenarios. Think about how you would handle difficult customers or busy periods, and be ready to discuss these during the interview.
✨Ask Questions About the Role
Show your interest by asking thoughtful questions about the role and the company. Inquire about the training process, opportunities for development, or what a typical day looks like. This demonstrates your eagerness to learn and grow within the team.
