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- Tasks: Join us as a Team Member, serving delicious food and providing top-notch customer service.
- Company: Greggs is transforming the UK's rest stop experience with tasty baked goods and friendly service.
- Benefits: Enjoy up to £440 annual bonus, 60% discounts, enhanced benefits, and weekly pay.
- Why this job: Be part of an amazing team, learn new skills, and enjoy fabulous development opportunities.
- Qualifications: No experience needed; just bring your enthusiasm and willingness to learn!
- Other info: Check transport access before applying, as some locations may have limited public transport.
Team Member – £12.40 per hour
Shifts: Between 4am and 8pm, 21 Hours per week
Address
Cardiff Services, M4 Junction 33, Pontyclun CF72 8SA
Are you ready to be our next Greggs Team Member?
Here at moto we’re looking for enthusiastic, friendly people looking to get stuck in and join our awesome team, delivering Greggs much loved sausage rolls, baked goods and exceptional customer service as we transform the UK’s rest stop experience.
What we offer our Team Members
- Up to 1 week’s discretionary bonus pay per year paid just in time for Christmas
- Up to 60% colleague discount across our franchise partner brands
- Enhanced benefits, including, sick pay, enhanced family friend benefits and life assurance
- Fantastic development opportunities including funded qualifications
- Weekly Pay
What you’ll be doing as a Team Member
- Greeting customers with a warm and friendly welcome
- Processing orders and requests in a timely and efficient manner
- Producing a range of hot food, baked goods and beverages throughout the day
- Delivering our brand standards to a level our customers have come to expect
- Resolving challenges and enquiries with a customer centric mindset
- Replenishing displays to provide maximum product availability
- Ensuring your workspace and store is kept clean, tidy and welcoming
- Working with colleagues to deliver a culture of togetherness and teamwork
- Leaving our customers with a memorable experience worth coming back for
- Helping prepare the store and kitchen, ready for the following days trade
What we’re looking for in you
We’re looking for someone who can effortlessly switch gears—thriving in fast-paced, high-energy environments while staying equally focused and productive in quieter, more independent settings. This role requires a dynamic individual who brings calm to the chaos and momentum to the lulls, ensuring consistent performance no matter the pace. If you\’re adaptable, self-motivated, and ready to tackle whatever the day brings, we want to hear from you.
What we value
We don’t just hire a person, we hire real life individuals, as a business we value equality, diversity and inclusion, welcoming applications from all backgrounds and experiences, we’re also leading the way in further developing a workplace where you can thrive, contribute and be your authentic self.
Working for moto is truly amazing, but don’t just take our word for it, we’ve been recognised in the Sunday Times Best Places to Work in 2024 and 2025!
Flexible working arrangements
We offer flexible working arrangements, including options to adjust your hours, work compressed schedules, or follow a fixed shift pattern to support your work–life balance.
Disclaimers
- Hourly rates of pay may differ for under 18’s, our night shift roles include a premium of £2ph
- Please note this role internally is known as Customer Service Assistant
- Annual bonus scheme is equivalent to work week’s salary based on average hours worked over a defined period.
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Team Member - Greggs Greggs · Cardiff employer: Moto
Contact Detail:
Moto Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Member - Greggs Greggs · Cardiff
✨Tip Number 1
Show your enthusiasm! When you apply for the Team Member position at Greggs, make sure to convey your excitement about joining the team. Employers love candidates who are genuinely interested in the role and the company.
✨Tip Number 2
Familiarise yourself with Greggs' products. Knowing their menu and what they offer can help you stand out during the interview. It shows that you're proactive and ready to engage with customers about their favourite items.
✨Tip Number 3
Be prepared to discuss your availability. Since the role requires working between 4am and 9pm, think about your schedule and be ready to share when you can work. Flexibility can be a big plus!
✨Tip Number 4
Highlight any previous customer service experience, even if it's informal. Whether it’s helping out at family events or volunteering, showcasing your ability to interact positively with people can give you an edge.
We think you need these skills to ace Team Member - Greggs Greggs · Cardiff
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Greggs is looking for in a Team Member. Focus on the key responsibilities and the qualities they value, such as enthusiasm and a willingness to learn.
Tailor Your CV: Make sure your CV highlights any relevant experience, even if it's not directly in hospitality or retail. Emphasise your customer service skills, teamwork, and any previous roles that demonstrate your ability to work in a fast-paced environment.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and why you want to join Greggs. Mention your willingness to learn and how you can contribute to their team, especially in delivering exceptional customer service.
Check Your Application: Before submitting, double-check your application for any spelling or grammatical errors. Ensure all required documents are included and that your contact information is up to date.
How to prepare for a job interview at Moto
✨Show Your Enthusiasm
Greggs is looking for enthusiastic individuals, so make sure to express your excitement about the role. Share why you want to be part of their team and how you can contribute to delivering exceptional customer service.
✨Highlight Your Team Spirit
As a Team Member, you'll be working closely with others. Emphasise your ability to work well in a team, share examples of past experiences where you've collaborated effectively, and demonstrate that you're ready to support your colleagues.
✨Prepare for Customer Service Scenarios
Even though you may not have prior experience, think about how you would handle common customer service situations. Be ready to discuss how you would deal with difficult customers or ensure a positive experience for everyone.
✨Ask Questions About Development Opportunities
Greggs offers fabulous development opportunities, so show your interest by asking about them during the interview. Inquire about potential career paths, training programmes, and how they support employees in their growth.