At a Glance
- Tasks: Join our team to serve delicious Asian food and provide top-notch customer service.
- Company: Chow Asian Kitchen is transforming the UK's rest stop experience with amazing food.
- Benefits: Enjoy up to £440 annual bonus, 60% discounts, and enhanced benefits like sick pay and life assurance.
- Why this job: Be part of a fun team, learn new skills, and enjoy flexible hours while making an impact.
- Qualifications: No experience needed; just bring your enthusiasm and willingness to learn!
- Other info: Check transport access before applying, as some locations may have limited public transport options.
£12.35 per hour
Address: Leigh Delamere Services, M4, Chippenham, Wiltshire, SN14 6LB
Joining moto is easy, we’re not seeking colleagues with years of customer service experience in hospitality or retail, we’re just looking for enthusiastic people to be part of our amazing team, delivering Chow\’s excellent range of Asian Food and exceptional Customer service as we transform the UK’s rest stop experience.
Don’t worry about the skills, we’ll teach you everything you need to know.
What we offer our Team Members:
- Up to £440 annual bonus scheme
- Up to 60% colleague discount for you, family, and friends with brands such as Costa Coffee, Pret A Manger, M&S Simply Food, Burger King, Greggs, KFC, WHSmith and more… so nothing has to COSTA fortune at work.
- Enhanced benefits, including pension, sick pay, maternity, paternity, and life assurance
- Fabulous development opportunities including funded qualifications
- Weekly Pay
What you will be doing as a Team Member:
- Serving customers in a timely manner
- Preparing food and refreshments
- Providing exceptional customer service
- Handling customer enquiries
- Operating tills and processing orders
- Maintaining standards around product quality and store cleanliness
Being a motorway services area means some of our sites will have either limited or no access through public transport, so please ensure to check that you are able to access the site before applying.
Similar roles might include crew member, team member, retail assistant or a customer service assistant, you might even be looking for a career change as a carer, cleaner or a warehouse assistant, we’d love to hear from you!
Hourly rates of pay may differ for under 18’s
Where our customer’s journey pauses, yours just begins.
Apply today
*Please note internally this role is called Customer Service Assistant.
*Annual bonus scheme equivalent to 1 week\’s salary based on average hours worked (define period)
INDLP
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Team Member - Chow Asian Kitchen Chow Asian Kitchen/Chozen · Leigh Delamere employer: Moto
Contact Detail:
Moto Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Member - Chow Asian Kitchen Chow Asian Kitchen/Chozen · Leigh Delamere
✨Tip Number 1
Show your enthusiasm! When you apply for the Team Member position at Chow Asian Kitchen, make sure to convey your excitement about working in a fast-paced environment. Employers love candidates who are genuinely interested in the role and the company.
✨Tip Number 2
Familiarise yourself with Chow's menu and values. Understanding the range of Asian food they offer and their commitment to exceptional customer service will help you stand out during any informal discussions or interviews.
✨Tip Number 3
Be prepared to discuss your availability. Since the role is at a motorway services area, flexibility in your working hours can be a big plus. Make sure to highlight your willingness to work various shifts when you get the chance.
✨Tip Number 4
Network with current employees if possible. If you know anyone who works at Chow Asian Kitchen or similar establishments, reach out to them for insights about the team culture and what they look for in new hires. This can give you an edge in your application.
We think you need these skills to ace Team Member - Chow Asian Kitchen Chow Asian Kitchen/Chozen · Leigh Delamere
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Chow Asian Kitchen is looking for in a Team Member. Focus on the key responsibilities and the qualities they value, such as enthusiasm and a willingness to learn.
Tailor Your CV: Make sure your CV highlights any relevant experience, even if it's not directly related to hospitality or retail. Emphasise your customer service skills, teamwork, and any previous roles where you demonstrated enthusiasm and a positive attitude.
Craft a Strong Cover Letter: Write a cover letter that reflects your passion for the role and the company. Mention why you want to work at Chow Asian Kitchen and how you can contribute to their team. Keep it concise and engaging.
Proofread Your Application: Before submitting your application, double-check for any spelling or grammatical errors. A well-presented application shows attention to detail and professionalism, which are important in customer service roles.
How to prepare for a job interview at Moto
✨Show Your Enthusiasm
Since the company is looking for enthusiastic individuals, make sure to express your excitement about the role and the opportunity to work with Chow Asian Kitchen. Share why you’re passionate about customer service and how you enjoy working in a team.
✨Highlight Transferable Skills
Even if you don’t have direct experience in hospitality or retail, think about skills from previous jobs or experiences that could be relevant. For example, teamwork, communication, and problem-solving skills are all valuable in this role.
✨Ask Questions
Prepare a few questions to ask during the interview. This shows your interest in the role and helps you understand more about the company culture and expectations. You might ask about training opportunities or what a typical day looks like for a Team Member.
✨Be Ready to Discuss Availability
Since the job is at a motorway services area, be prepared to discuss your availability. Make sure you can confirm that you can access the site easily and are flexible with your working hours, as this is often crucial in such roles.