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- Tasks: Join our team to serve delicious Greggs treats and provide top-notch customer service.
- Company: Be part of BP's mission to transform the UK's rest stop experience with travel essentials.
- Benefits: Enjoy up to £440 annual bonus, 60% discounts, weekly pay, and enhanced benefits.
- Other info: Must be 18+ for certain tasks; check transport access before applying.
- Why this job: Perfect for enthusiastic individuals looking for flexible hours and great development opportunities.
- Qualifications: No experience needed; just bring your enthusiasm and a willingness to learn!
£14.35 per hour includes nightshift premium
3 Nights per week
Address: Leigh Delamere Services, M4, Chippenham, Wiltshire, SN14 6LB
Joining moto is easy, we’re not seeking colleagues with years of customer service experience in hospitality or retail, we’re just looking for enthusiastic people to be part of our amazing team, delivering BP’s handy range travel essentials as well as Greggs baked goods in one place and exceptional customer service, as we transform the UK’s rest stop experience.
Don’t worry about the skills, we’ll teach you everything you need to know.
What we offer our Team Members:
- Up to £440 annual bonus scheme
- Up to 60% colleague discount for you, family, and friends with brands such as Costa Coffee, Pret A Manger, M&S Simply Food, Burger King, Greggs, KFC, WHSmith and more… so nothing has to COSTA fortune at work.
- Enhanced benefits, including pension, sick pay, maternity, paternity, and life assurance
- Fabulous development opportunities including funded qualifications
- Weekly Pay
What you will be doing as a Team Member:
- Maintaining stock levels by replenishing displays and fridges
- Preparing hot food and refreshments
- Serving customers in a timely manner
- Providing exceptional customer service
- Handling customer enquiries
- Operating tills and processing orders
- Maintaining standards around product quality and store cleanliness
Due to some responsibilities within the role, applicants will need to be 18 years of age or over to perform certain tasks or work on certain shifts.
Being a motorway services area means some of our sites will have either limited or no access through public transport, so please ensure to check that you are able to access the site before applying.
Similar roles might include team member, retail assistant, general or a customer service assistant, you might even be looking for a career change as a carer, cleaner or a warehouse assistant, we’d love to hear from you!
Where our customer’s journey pauses, yours just begins.
Apply today
*Please note internally this role is called Customer Service Assistant.
*Annual bonus scheme equivalent to 1 week\’s salary based on average hours worked (define period)
INDLP
Want to know what it\’s like to work for us? Find out from our colleague Sally
#J-18808-Ljbffr
Team Member - BP Greggs BP · Leigh Delamere employer: Moto
Contact Detail:
Moto Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Member - BP Greggs BP · Leigh Delamere
✨Tip Number 1
Show your enthusiasm! When you apply for the Team Member position, make sure to convey your excitement about working in a dynamic environment like BP Greggs. Employers love candidates who are genuinely interested in being part of their team.
✨Tip Number 2
Familiarise yourself with BP and Greggs products. Knowing what they offer can help you stand out during any informal discussions or interviews. It shows that you're proactive and ready to engage with customers about the products you'll be serving.
✨Tip Number 3
Highlight your customer service skills, even if they're from different experiences. Whether it's volunteering, part-time jobs, or even helping friends and family, share examples of how you've provided great service or support to others.
✨Tip Number 4
Check your transport options before applying. Since some locations may have limited public transport access, ensure you can easily get to Leigh Delamere Services. This will not only save you time but also show your commitment to the role.
We think you need these skills to ace Team Member - BP Greggs BP · Leigh Delamere
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what BP Greggs is looking for in a Team Member. Focus on the key responsibilities and the qualities they value, such as enthusiasm and a willingness to learn.
Tailor Your CV: Make sure your CV highlights any relevant experience, even if it's not directly in hospitality or retail. Emphasise your customer service skills, teamwork, and any other transferable skills that align with the role.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the position. Mention why you want to work at BP Greggs and how you can contribute to their team. Keep it concise and engaging.
Check Your Application: Before submitting, double-check your application for any spelling or grammatical errors. Ensure all required documents are included and that your contact information is up to date.
How to prepare for a job interview at Moto
✨Show Your Enthusiasm
Since the company is looking for enthusiastic individuals, make sure to express your excitement about the role and the opportunity to be part of their team. Share why you want to work in a customer service environment and how you can contribute positively.
✨Highlight Your Flexibility
Given that the role involves night shifts and possibly limited transport access, emphasise your flexibility regarding working hours and your ability to commute to the location. This shows that you're committed and ready to adapt to the job's requirements.
✨Prepare for Customer Service Scenarios
Even though they will train you, it’s beneficial to think about common customer service scenarios. Be ready to discuss how you would handle difficult customers or ensure a positive experience, as this demonstrates your understanding of the role.
✨Ask Questions About Development Opportunities
The company offers fabulous development opportunities, so prepare some questions about these. This shows that you are interested in growing within the company and taking advantage of the funded qualifications they provide.