At a Glance
- Tasks: Join our team to serve customers and maintain stock at BP's Wetherby Services.
- Company: Be part of BP, transforming the UK's rest stop experience with travel essentials and tasty treats.
- Benefits: Enjoy up to Β£440 annual bonus, 60% discounts, weekly pay, and enhanced benefits.
- Why this job: Great opportunity for growth, fun team culture, and making a real impact on customer experiences.
- Qualifications: No experience needed; just bring your enthusiasm and be 18 or over for certain tasks.
- Other info: Check transport access before applying, as some locations may have limited public transport options.
£12.35 per hour
Address: Wetherby Services, A1(M) Junction 46, Wetherby LS22 5GT
Joining moto is easy, we’re not seeking colleagues with years of customer service experience in hospitality or retail, we’re just looking for enthusiastic people to be part of our amazing team, delivering BP’s handy range travel essentials as well as Greggs baked goods in one place and exceptional customer service, as we transform the UK’s rest stop experience.
Don’t worry about the skills, we’ll teach you everything you need to know.
What we offer our Team Members:
- Up to £440 annual bonus scheme
- Up to 60% colleague discount for you, family, and friends with brands such as Costa Coffee, Pret A Manger, M&S Simply Food, Burger King, Greggs, KFC, WHSmith and more… so nothing has to COSTA fortune at work.
- Enhanced benefits, including pension, sick pay, maternity, paternity, and life assurance
- Fabulous development opportunities including funded qualifications
- Weekly Pay
What you will be doing as a Team Member:
- Maintaining stock levels by replenishing displays and fridges
- Preparing hot food and refreshments
- Serving customers in a timely manner
- Providing exceptional customer service
- Handling customer enquiries
- Operating tills and processing orders
- Maintaining standards around product quality and store cleanliness
Due to some responsibilities within the role, applicants will need to be 18 years of age or over to perform certain tasks or work on certain shifts.
Being a motorway services area means some of our sites will have either limited or no access through public transport, so please ensure to check that you are able to access the site before applying.
Similar roles might include team member, retail assistant, general or a customer service assistant, you might even be looking for a career change as a carer, cleaner or a warehouse assistant, we’d love to hear from you!
Where our customer’s journey pauses, yours just begins.
Apply today
*Please note internally this role is called Customer Service Assistant.
*Annual bonus scheme equivalent to 1 week\’s salary based on average hours worked (define period)
INDLP
Want to know what it\’s like to work for us? Find out from our colleague Sally
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Team Member - BP BP · Wetherby employer: Moto
Contact Detail:
Moto Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Team Member - BP BP · Wetherby
β¨Tip Number 1
Show your enthusiasm! When you apply for the Team Member position, make sure to convey your excitement about working in a fast-paced environment. Employers love candidates who are genuinely interested in being part of their team.
β¨Tip Number 2
Familiarise yourself with BP and Greggs products. Knowing what they offer can help you stand out during any informal discussions or interviews. It shows that you're proactive and ready to engage with customers about the products you'll be serving.
β¨Tip Number 3
Be prepared to discuss your availability. Since some shifts may require flexibility, think about your schedule and be ready to share when you can work. This will demonstrate your commitment to fitting into the teamβs needs.
β¨Tip Number 4
Research the location. Since access might be limited, knowing how to get to Wetherby Services will show that you're serious about the role. It also helps you plan your commute, which is a plus for both you and the employer.
We think you need these skills to ace Team Member - BP BP · Wetherby
Some tips for your application π«‘
Understand the Role: Read the job description carefully to understand what the Team Member position entails. Highlight your enthusiasm for customer service and willingness to learn, as these are key traits they are looking for.
Tailor Your CV: Make sure your CV reflects any relevant experience, even if it's not in hospitality or retail. Emphasise skills like teamwork, communication, and a positive attitude, which are essential for this role.
Craft a Personal Statement: Write a brief personal statement that showcases your enthusiasm for the position. Mention why you want to work at BP and how you can contribute to their team, focusing on your eagerness to provide exceptional customer service.
Check Your Application: Before submitting, double-check your application for any spelling or grammatical errors. Ensure all required documents are included and that your contact information is up to date.
How to prepare for a job interview at Moto
β¨Show Your Enthusiasm
Since the company is looking for enthusiastic individuals, make sure to express your excitement about the role and the opportunity to be part of their team. Share why you want to work in a customer service environment and how you enjoy helping others.
β¨Highlight Your Flexibility
Given that some roles may require working at odd hours or shifts, emphasise your flexibility and willingness to adapt to different schedules. This shows that you're ready to meet the demands of the job.
β¨Demonstrate Team Spirit
As a Team Member, collaboration is key. Be prepared to discuss examples of how you've worked well in a team before, even if it's from previous jobs or group projects. This will show that you can contribute positively to the workplace culture.
β¨Ask About Training Opportunities
Since the company offers training for new skills, ask about the specific training programmes available. This not only shows your eagerness to learn but also aligns with their commitment to employee development.