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- Tasks: Join our team to serve customers and maintain stock at a busy motorway service station.
- Company: Moto is dedicated to enhancing the UK’s rest stop experience with top brands and exceptional service.
- Benefits: Enjoy up to £440 annual bonus, 60% discounts, weekly pay, and enhanced benefits like sick pay and pensions.
- Other info: Must be 18+ for certain tasks; check transport access before applying.
- Why this job: This role offers flexible hours, training, and a chance to be part of a vibrant team culture.
- Qualifications: No prior experience needed; just bring your enthusiasm and a willingness to learn!
£12.40 per hour *effective 31st August
Part Time – rotating shifts, evenings and weekends
Address: Hilton Park Services, M6 between Junction 10A and 11, Essington, Wolverhampton, WV11 2AT
Join us at Moto! We’re looking for enthusiastic people to be part of our team, delivering BP’s travel essentials and Greggs baked goods, along with providing exceptional customer service as we enhance the UK’s rest stop experience.
No prior skills required, we will provide training.
What we offer our Team Members:
- Up to £440 annual bonus scheme
- Up to 60% colleague discount for you, family, and friends on brands such as Costa Coffee, Pret A Manger, M&S Simply Food, Burger King, Greggs, KFC, WHSmith, and more
- Enhanced benefits including pension, sick pay, maternity, paternity, and life assurance
- Development opportunities including funded qualifications
- Weekly Pay
Role responsibilities include:
- Replenishing stock and maintaining displays and fridges
- Preparing hot food and refreshments
- Serving customers promptly and providing excellent customer service
- Handling customer inquiries
- Operating tills and processing transactions
- Maintaining product quality and store cleanliness
Applicants must be 18 years or over to perform certain tasks or work specific shifts due to role responsibilities.
As a motorway services site, some locations may have limited or no public transport access. Please check your access before applying.
Roles similar to this include team member, retail assistant, customer service assistant, or careers in caring, cleaning, or warehousing. We welcome diverse applications!
Where your journey begins, our service continues.
Apply today
*Internally, this role is titled Customer Service Assistant.
*The annual bonus scheme is equivalent to one week\’s salary based on average hours worked (define period).
INDLP
Interested in working with us? Hear from our colleague Sally.
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Team Member - BP BP · Hilton Park employer: Moto
Contact Detail:
Moto Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Member - BP BP · Hilton Park
✨Tip Number 1
Familiarise yourself with the BP brand and Moto's services. Understanding their products, especially the food offerings from Greggs and other brands, will help you engage with customers and show your enthusiasm during the interview.
✨Tip Number 2
Highlight your customer service skills in conversations. Even if you don't have direct experience, think of times when you've helped others or worked in a team. This will demonstrate your ability to provide exceptional service, which is key for this role.
✨Tip Number 3
Be prepared to discuss your availability for rotating shifts, including evenings and weekends. Flexibility is crucial in this role, so showing that you're willing to adapt your schedule can set you apart from other candidates.
✨Tip Number 4
If possible, visit the Hilton Park Services location before your interview. This will give you a feel for the environment and allow you to mention specific observations during your conversation, demonstrating your genuine interest in the position.
We think you need these skills to ace Team Member - BP BP · Hilton Park
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements. Highlight your enthusiasm for customer service and teamwork, as these are key aspects of the role.
Tailor Your CV: Make sure your CV reflects relevant experience, even if it's not directly related. Emphasise any customer service roles or teamwork experiences you have had, and include any skills that align with the job description.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention why you want to work at Moto and how you can contribute to enhancing the UK’s rest stop experience.
Proofread Your Application: Before submitting, double-check your application for spelling and grammatical errors. A well-presented application shows attention to detail and professionalism, which is important in customer service roles.
How to prepare for a job interview at Moto
✨Show Your Enthusiasm
As a Team Member at BP, enthusiasm is key! Make sure to express your excitement about the role and the company during the interview. Share why you want to be part of the team and how you can contribute to enhancing the customer experience.
✨Highlight Customer Service Skills
Even if you don't have prior experience, think about times when you've provided excellent service, whether in a job or in everyday situations. Be ready to discuss how you handle customer inquiries and ensure satisfaction, as this is crucial for the role.
✨Prepare for Shift Work Questions
Since the position involves rotating shifts, be prepared to discuss your availability. Show that you're flexible and willing to work evenings and weekends, which will demonstrate your commitment to the role.
✨Ask Insightful Questions
At the end of the interview, take the opportunity to ask questions about the team dynamics, training opportunities, or what a typical day looks like. This shows your interest in the role and helps you gauge if it's the right fit for you.