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- Tasks: Serve customers with a smile and keep the store running smoothly.
- Company: Join BP at moto, transforming the UK's rest stop experience.
- Benefits: Earn £12.40 per hour, enjoy discounts, bonuses, and flexible hours.
- Why this job: Be part of a dynamic team and create memorable customer experiences.
- Qualifications: Looking for adaptable, friendly individuals ready to thrive in a fast-paced environment.
- Other info: Recognised as one of the Best Places to Work in 2024 and 2025.
The predicted salary is between 12 - 16 £ per hour.
Team Member - £12.40 per hour
Shifts: Rotating shifts including weekends
Address: Swansea Services, M4 Junction 47, Penllergaer, Swansea SA4 9GT
Are you ready to be our next BP Team Member? Here at moto we’re looking for enthusiastic, friendly people looking to get stuck in and join our awesome team, serving BP’s premium quality fuels and exceptional customer service as we transform the UK’s rest stop experience.
What we offer our Team Members:
- Up to 1 week’s discretionary bonus pay per year paid just in time for Christmas
- Up to 60% colleague discount across our franchise partner brands
- Enhanced benefits, including sick pay, enhanced family friend benefits and life assurance
- Fantastic development opportunities including funded qualifications
- Weekly Pay
Responsibilities:
- Greeting customers with a warm and friendly welcome
- Processing orders and requests in a timely and efficient manner
- Delivering our brand standards to a level our customers have come to expect
- Resolving challenges and enquiries with a customer centric mindset
- Replenishing displays to provide maximum product availability
- Ensuring your workspace, store and forecourt is kept clean, tidy and welcoming
- Working with colleagues to deliver a culture of togetherness and teamwork
- Leaving our customers with a memorable experience worth coming back for
- Helping prepare the store ready for the following days trade
What we’re looking for in you:
We’re looking for someone who can effortlessly switch gears—thriving in fast-paced, high-energy environments while staying equally focused and productive in quieter, more independent settings. This role requires a dynamic individual who brings calm to the chaos and momentum to the lulls, ensuring consistent performance no matter the pace. If you're adaptable, self-motivated, and ready to tackle whatever the day brings, we want to hear from you.
What we value:
We don’t just hire a person, we hire real life individuals. As a business, we value equality, diversity and inclusion, welcoming applications from all backgrounds and experiences. We’re also leading the way in further developing a workplace where you can thrive, contribute and be your authentic self. Working for moto is truly amazing, but don’t just take our word for it, we’ve been recognised in the Sunday Times Best Places to Work in 2024 and 2025! We offer flexible working arrangements, including full or part time hours, as well as wherever we can compress or a fixed shift pattern to support your work life balance.
Disclaimers:
- Hourly rates of pay may differ for under 18’s, our night shift roles include a premium of £2ph
- Please note this role internally is known as Customer Service Assistant
- Annual bonus scheme is equivalent to work week’s salary based on average hours worked over a defined period.
Seasonal Team Member - BP BP · Swansea employer: Moto
Contact Detail:
Moto Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Seasonal Team Member - BP BP · Swansea
✨Tip Number 1
Get to know the company culture! Before your interview, check out moto's values and what they stand for. This way, you can show them you're not just a fit for the role, but for the team too!
✨Tip Number 2
Practice your customer service skills! Since this role is all about delivering exceptional service, think of examples from your past experiences where you’ve gone above and beyond for customers. Be ready to share these during your chat!
✨Tip Number 3
Dress the part! Even if it’s a casual setting, looking smart and presentable shows you care about the opportunity. Plus, it’ll help you feel more confident when you walk in!
✨Tip Number 4
Don’t forget to follow up! After your interview, shoot a quick thank-you email to express your appreciation for the opportunity. It keeps you fresh in their minds and shows your enthusiasm for the role!
We think you need these skills to ace Seasonal Team Member - BP BP · Swansea
Some tips for your application 🫡
Be Yourself: When you're filling out your application, let your personality shine through! We want to get to know the real you, so don’t be afraid to show us what makes you unique.
Tailor Your Application: Make sure to read the job description carefully and highlight your relevant experience. Show us how your skills match what we're looking for in a Team Member at BP!
Keep It Clear and Concise: We appreciate a straightforward application. Stick to the point and avoid fluff—this helps us see your qualifications quickly and easily.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. This way, we can process your application smoothly and keep you updated on your progress!
How to prepare for a job interview at Moto
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Team Member at BP entails. Familiarise yourself with the responsibilities like greeting customers, processing orders, and maintaining a clean workspace. This will help you demonstrate your enthusiasm and readiness to jump in.
✨Show Off Your People Skills
Since this role is all about customer service, be prepared to share examples of how you've provided excellent service in the past. Think of situations where you resolved challenges or left customers with a memorable experience. This will show that you can thrive in a fast-paced environment.
✨Emphasise Your Adaptability
The job requires someone who can switch gears easily. Be ready to discuss times when you've successfully adapted to changing situations or worked well under pressure. Highlighting your ability to stay calm and productive will resonate well with the interviewers.
✨Be Yourself and Embrace Diversity
Moto values authenticity and diversity, so don’t hesitate to let your personality shine through during the interview. Share your unique experiences and perspectives, as this will show that you align with their inclusive culture and are ready to contribute to a positive team environment.
