At a Glance
- Tasks: Lead a team to deliver KFC's famous chicken and exceptional service.
- Company: Join KFC at Scotch Corner, transforming the UK's rest stop experience.
- Benefits: Enjoy a £1,000 retention bonus, up to 60% discounts, and enhanced benefits.
- Other info: Flexible working arrangements to support your work-life balance.
- Why this job: Be a brand ambassador and grow your career in a fun environment.
- Qualifications: Previous leadership experience and a passion for customer service are ideal.
The predicted salary is between 28800 - 28800 € per year.
As a Supervisor you will be the strong right arm to your restaurant manager and empowered to run the unit like it's yours. The role is simple, to be an enthusiastic leader and brand ambassador delivering KFC's world-famous fried chicken and exceptional service as we transform the UK's rest stop experience.
What we offer our Supervisors:
- £1,000 retention bonus*
- Up to 60% colleague discount for you, family and friends with brands such as Costa Coffee, Pret A Manger, M&S Simply Food, Burger King, Greggs, KFC, WHSmith and more
- Enhanced benefits, including pension, sick pay, maternity, paternity, and life assurance
- Fabulous development opportunities including funded qualifications, leading to the next step in the management team
What you will be doing as a Supervisor:
- Leading your teams to achieve and deliver excellent brand standards and customer service
- Maximising profit by driving sales and controlling costs
- Processing stock counts and orders
- Partnering with the leadership team in setting targets for the team to achieve
- Spending time with Team Members to provide coaching and feedback, identifying training needs where needed
- Taking ownership of customer feedback, responding appropriately in a timely manner
- Supporting the team with preparing food and refreshments
What you'll bring to us:
- Previous experience of leading or supervising a team highly desirable
- Passion for delivering a memorable customer experience
- Great communication skills and be comfortable making decisions
- Ability to work on own initiative and make reasoned decisions under pressure
Being a motorway services area means some of our sites will have either limited or no access through public transport, so please ensure to check that you are able to access the site before applying.
You may be a shift manager, team leader or duty manager who is aspiring to grow their career into management, or you may be a team member, customer service assistant or crew member looking for that next step. We want to hear from you!
We offer flexible working arrangements, including options to adjust your hours, work compressed schedules, or follow a fixed shift pattern to support your work–life balance.
Where our customer's journey pauses, yours just begins. Apply today!
*Please note internally this role is called Team Leader. Retention bonus payable subject to completion of KFC's Shift Leadership Programme, payment made in two 6 monthly instalments and pro‐rata based on start date on contract.
Supervisor - KFC KFC · Scotch Corner employer: Moto
At KFC Scotch Corner, we pride ourselves on being an excellent employer, offering a vibrant work culture where you can thrive as a Supervisor. With competitive pay, a generous retention bonus, and up to 60% discounts at various brands, we ensure our team members feel valued and supported. Our commitment to employee growth is evident through fabulous development opportunities, including funded qualifications that pave the way for your advancement in management.
StudySmarter Expert Advice🤫
We think this is how you could land Supervisor - KFC KFC · Scotch Corner
✨Tip Number 1
Get to know the company culture! Before your interview, check out KFC's social media and website. This will help you understand their values and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your leadership stories! Think of times when you've led a team or handled a tough situation. Be ready to share these experiences during your interview to demonstrate your skills and passion for customer service.
✨Tip Number 3
Dress the part! Even though it's a casual environment, looking smart and professional can make a great first impression. It shows that you respect the opportunity and are serious about the role.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can set you apart from other candidates. It shows your enthusiasm for the position and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Supervisor - KFC KFC · Scotch Corner
Some tips for your application 🫡
Show Your Passion:Let us see your enthusiasm for the role! Mention your love for delivering great customer experiences and how you can bring that energy to our team. A little personality goes a long way!
Tailor Your Application:Make sure to customise your application to highlight your relevant experience. If you've led a team before or have a knack for customer service, shout about it! We want to know why you're the perfect fit.
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your skills and experience.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at Moto
✨Know the Brand Inside Out
Before your interview, make sure you’re familiar with KFC’s history, values, and menu. Being able to discuss their famous fried chicken and what makes their service stand out will show your enthusiasm and commitment to the role.
✨Showcase Your Leadership Skills
As a Supervisor, you'll need to lead a team effectively. Prepare examples from your past experiences where you've successfully managed a team or resolved conflicts. This will demonstrate your capability to take charge and inspire others.
✨Prepare for Customer Service Scenarios
Expect questions about handling customer feedback and ensuring a memorable experience. Think of specific situations where you’ve gone above and beyond for a customer, as this will highlight your dedication to exceptional service.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how success is measured in the role. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.
