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- Tasks: Lead a team to deliver exceptional service and delicious baked goods.
- Company: Join Greggs, a beloved brand transforming the UK’s rest stop experience.
- Benefits: Enjoy up to 60% discount, annual bonuses, and enhanced benefits.
- Why this job: Be a key player in a fun environment with real career growth opportunities.
- Qualifications: Previous leadership experience and a passion for customer service are ideal.
- Other info: Flexible working hours to support your work-life balance.
The predicted salary is between 23600 - 31900 £ per year.
As a supervisor you will be the strong right arm to your store manager and empowered to run the unit like it’s yours. The role is simple, to be an enthusiastic leader and brand ambassador delivering Greggs much loved sausage rolls, baked goods and exceptional service as we transform the UK’s rest stop experience.
What we offer our supervisors:
- Annual bonus up to £3,445pa*
- Up to 60% colleague discount for you, family, and friends with brands such as Costa, M&S, Burger King, Greggs, KFC, WHSmith and more
- Enhanced benefits, including pension, sick pay, maternity, paternity, and life assurance
- Fabulous development opportunities including funded qualifications, leading to the next step in the management team
What you will be doing as a supervisor:
- Leading your teams to achieve and deliver excellent brand standards and customer service
- Maximising profit by driving sales and controlling costs
- Processing stock counts and orders
- Partnering with the Store Manager in setting targets for the team to achieve
- Spending time with Team Members to provide coaching and feedback, identifying training needs where needed
- Taking ownership of customer feedback, responding appropriately in a timely manner
- Supporting the team with preparing food and refreshments
What you’ll bring to us:
- Previous experience of leading or supervising a team highly desirable
- Passion for delivering a memorable customer experience
- Great communication skills and be comfortable making decisions
- Ability to work on own initiative and make reasoned decisions under pressure
Being a motorway services area means some of our sites will have either limited or no access through public transport, so please ensure to check that you are able to access the site before applying. You may be a shift manager, team leader or duty manager who is aspiring to grow their career into management, or you may be a team member, customer service assistant or crew member looking for that next step. We want to hear from you!
We offer flexible working arrangements, including full or part time hours, as well as wherever we can compress or a fixed shift pattern to support your work life balance.
Where our customer’s journey pauses, yours just begins. Apply today!
*Please note internally this role is called Team Leader
Supervisor - Greggs Greggs · Lymm employer: Moto
Contact Detail:
Moto Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor - Greggs Greggs · Lymm
✨Tip Number 1
Get to know the company culture! Before your interview, check out Greggs' social media and website. This will help you understand their values and how you can fit in as a supervisor.
✨Tip Number 2
Practice your leadership stories! Think of examples where you've led a team or handled customer feedback. Being able to share these experiences will show you're ready to take on the supervisor role.
✨Tip Number 3
Dress the part! When you go for your interview, make sure you look smart and professional. It shows you’re serious about the role and respect the brand.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank you email. It’s a nice touch and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Supervisor - Greggs Greggs · Lymm
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see your passion for delivering exceptional customer service and how you can be a fantastic brand ambassador for Greggs.
Tailor Your CV: Make sure to customise your CV to highlight relevant experience that matches the job description. We love seeing how your previous roles have prepared you for being a supervisor with us!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to read and understand. No need for fluff!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Moto
✨Know Your Stuff
Before the interview, make sure you’re familiar with Greggs' products and values. Brush up on their menu, especially the popular items like sausage rolls, and understand what makes their customer service stand out. This will show your enthusiasm and commitment to the brand.
✨Show Your Leadership Skills
As a supervisor, you'll need to demonstrate your ability to lead a team. Prepare examples from your past experiences where you've successfully managed a team or handled a challenging situation. Highlight your communication skills and how you motivate others to achieve targets.
✨Be Customer-Focused
Greggs prides itself on exceptional customer service, so be ready to discuss how you would handle customer feedback and ensure a memorable experience. Think of specific instances where you’ve gone above and beyond for a customer, as this will resonate well with the interviewers.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions about the role and the company culture. Inquire about the training opportunities available for supervisors or how success is measured in the team. This shows your genuine interest in growing with Greggs.
