At a Glance
- Tasks: Lead your team and deliver exceptional service in a vibrant coffee shop environment.
- Company: Join the UK's favourite coffee brand and be part of an exciting transformation.
- Benefits: Enjoy a competitive salary, annual bonus, and generous discounts for you and your loved ones.
- Other info: Dynamic work environment with opportunities for growth and development.
- Why this job: Be a key player in enhancing the rest stop experience while developing your leadership skills.
- Qualifications: Enthusiastic leadership skills and a passion for customer service.
The predicted salary is between 27700 - 28000 £ per year.
Salary: £27,700 - £28,000 - 40 hours per week
Location: Severn View Services, M48, Junction 1, Bristol BS35 4BH
As a Supervisor you will be the strong right arm to your store manager and empowered to run the unit like it’s yours. The role is simple, to be an enthusiastic leader and brand ambassador to work within the nation’s favourite coffee shop, serving coffee, tea and specialty beverages whilst delivering exceptional service as we transform the UK’s rest stop experience.
What we offer our Supervisors:
- Annual bonus up to £3,445pa*
- Up to 60% colleague discount for you, family, and friends with brands such as Costa Coffee, Pret A Manger
Supervisor - Costa Costa · Severn View employer: Moto
At Costa Coffee, we pride ourselves on being an excellent employer, offering a vibrant work culture where our Supervisors are empowered to lead and make a real impact. With competitive salaries, annual bonuses, and generous colleague discounts, we ensure our team members feel valued and supported in their professional growth. Located at Severn View, you will be part of a dynamic environment that prioritises exceptional service and employee satisfaction, making it a rewarding place to build your career.
StudySmarter Expert Advice🤫
We think this is how you could land Supervisor - Costa Costa · Severn View
✨Tip Number 1
Network like a pro! Chat with friends, family, or even baristas at your local coffee shop. You never know who might have a lead on a Supervisor role or can put in a good word for you.
✨Tip Number 2
Show up in person! If you're eyeing a specific Costa location, pop in and ask to speak with the manager. A friendly face can make a lasting impression and show your enthusiasm for the role.
✨Tip Number 3
Prepare for the interview by knowing your stuff! Research Costa Coffee’s values and think about how you can embody them as a Supervisor. We want to see your passion for exceptional service!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Supervisor - Costa Costa · Severn View
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through. We want to see that you’re excited about being a Supervisor at Costa and how you can bring that energy to the team.
Tailor Your CV:Make sure your CV is tailored to the Supervisor position. Highlight any relevant experience in leadership or customer service, as we’re looking for someone who can be a strong right arm to our store manager.
Be Clear and Concise:Keep your application clear and to the point. We appreciate straightforward communication, so make sure your skills and experiences are easy to read and understand.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Moto
✨Know Your Coffee
As a Supervisor at Costa, you'll need to be passionate about coffee and beverages. Brush up on your knowledge of different types of coffee, tea, and specialty drinks. This will not only impress your interviewers but also show that you're genuinely interested in the role.
✨Show Your Leadership Skills
Since you'll be acting as a strong right arm to the store manager, it's crucial to demonstrate your leadership abilities. Prepare examples from your past experiences where you've successfully led a team or handled a challenging situation. This will highlight your capability to manage and inspire others.
✨Emphasise Customer Service
Exceptional service is key in this role. Be ready to discuss how you would handle customer complaints or ensure a positive experience for every visitor. Share specific instances where you've gone above and beyond for customers in previous jobs.
✨Understand the Brand
Costa Coffee is all about creating a welcoming atmosphere. Familiarise yourself with their values and mission. During the interview, express how you align with these principles and how you can contribute to enhancing the customer experience at Severn View.
