At a Glance
- Tasks: Lead a team to deliver exceptional customer service and maintain brand standards.
- Company: Join Burger King, a global leader in fast food with a vibrant culture.
- Benefits: Enjoy competitive salary, annual bonuses, and up to 60% discounts at popular brands.
- Why this job: Be a key player in transforming the UK’s rest stop experience while developing your career.
- Qualifications: Previous leadership experience is a plus; passion for customer service is essential.
- Other info: Flexible working hours available to support your work-life balance.
The predicted salary is between 30000 - 30500 £ per year.
As a supervisor you will be the strong right arm to your store manager and empowered to run the unit like it’s yours. The role is simple, to be an enthusiastic leader and brand ambassador delivering Burger King’s world-famous flame grilled menu and exceptional customer service as we transform the UK’s rest stop experience.
What we offer our supervisors:
- Annual bonus up to £3,445pa*
- Up to 60% colleague discount for you, family, and friends with brands such as Costa Coffee, Pret A Manger, M&S Simply Food, Burger King, Greggs, KFC, WHSmith and more
- Enhanced benefits, including pension, sick pay, maternity, paternity, and life assurance
- Fabulous development opportunities including funded qualifications, leading to the next step in the management team
What you will be doing as a supervisor:
- Leading your teams to achieve and deliver excellent brand standards and customer service
- Maximising profit by driving sales and controlling costs
- Processing stock counts and orders
- Partnering with the Store Manager in setting targets for the team to achieve
- Spending time with Team Members to provide coaching and feedback, identifying training needs where needed
- Taking ownership of customer feedback, responding appropriately in a timely manner
- Supporting the team with preparing food and refreshments
What you’ll bring to us:
- Previous experience of leading or supervising a team highly desirable
- Passion for delivering a memorable customer experience
- Great communication skills and be comfortable making decisions
- Ability to work on own initiative and make reasoned decisions under pressure
You may be a shift manager, team leader or duty manager who is aspiring to grow their career into management, or you may be a team member, customer service assistant or crew member looking for that next step. We want to hear from you!
Being a motorway services area means some of our sites will have either limited or no access through public transport, so please ensure to check that you are able to access the site before applying.
We offer flexible working arrangements, including full or part time hours, as well as wherever we can compress or a fixed shift pattern to support your work life balance.
Where our customer’s journey pauses, yours just begins. Apply today!
Supervisor - Burger King Burger King · Winchester employer: Moto
Contact Detail:
Moto Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor - Burger King Burger King · Winchester
✨Tip Number 1
Get to know the company culture! Before your interview, check out Burger King's social media and website. This will help you understand their values and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your leadership stories! Think of times when you've successfully led a team or handled a tough situation. Be ready to share these examples during your interview to demonstrate your skills and experience.
✨Tip Number 3
Dress the part! When you show up for your interview, make sure you look smart and professional. It shows respect for the role and the company, and it helps you feel more confident too!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the position and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Supervisor - Burger King Burger King · Winchester
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for customer service and leadership shine through. We want to see that you’re excited about the role and ready to be a brand ambassador for Burger King!
Tailor Your CV: Make sure your CV highlights relevant experience, especially any supervisory roles or customer service positions. We love seeing how your past experiences can contribute to our team!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language to describe your skills and experiences, so we can easily see why you’d be a great fit for the supervisor role.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Moto
✨Know the Brand Inside Out
Before your interview, make sure you’re familiar with Burger King's menu and values. Being able to discuss their flame-grilled offerings and what makes them stand out will show your enthusiasm and commitment to the brand.
✨Showcase Your Leadership Skills
As a supervisor, you'll need to lead a team effectively. Prepare examples from your past experiences where you've successfully managed or motivated a team. Highlight your ability to provide feedback and support, as this is crucial for the role.
✨Demonstrate Customer Service Excellence
Be ready to talk about how you handle customer feedback and ensure a memorable experience. Share specific instances where you went above and beyond for a customer, as this aligns perfectly with the expectations of the role.
✨Prepare for Situational Questions
Expect questions that assess your decision-making skills under pressure. Think of scenarios where you had to make quick decisions or resolve conflicts, and be prepared to explain your thought process and the outcomes.