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- Tasks: Lead a team to deliver exceptional service and maintain brand standards.
- Company: Join M&S Simply Food, transforming the UK’s rest stop experience.
- Benefits: Enjoy up to £3,445 annual bonus and 60% discounts at popular brands.
- Other info: Ideal for aspiring managers or those looking to step up from team roles.
- Why this job: Empower your career with fantastic development opportunities and flexible working arrangements.
- Qualifications: Previous leadership experience and a passion for customer service are essential.
The predicted salary is between 27707 - 27707 £ per year.
As a Supervisor you will be the strong right arm to your store manager and empowered to run the unit like it’s yours. The role is simple, to be an enthusiastic leader and brand ambassador delivering M&S Simply Food’s handy range of high-quality food and exceptional service as we transform the UK’s rest stop experience.
What we offer our Supervisors:
- Annual bonus up to £3,445pa*
- Up to 60% colleague discount for you, family, and friends with brands such as Costa Coffee, Pret A Manger, M&S Simply Food, Burger King, Greggs, KFC, WHSmith and more
- Enhanced benefits, including pension, sick pay, maternity, paternity, and life assurance
- Fabulous development opportunities including funded qualifications, leading to the next step in the management team
What you will be doing as a Supervisor:
- Leading your teams to achieve and deliver excellent brand standards and customer service
- Maximising profit by driving sales and controlling costs
- Processing stock counts and orders
- Partnering with the Store Manager in setting targets for the team to achieve
- Spending time with Team Members to provide coaching and feedback, identifying training needs where needed
- Taking ownership of customer feedback, responding appropriately in a timely manner
What you’ll bring to us:
- Previous experience of leading or supervising a team highly desirable
- Passion for delivering a memorable customer experience
- Great communication skills and be comfortable making decisions
- Ability to work on own initiative and make reasoned decisions under pressure
Being a motorway services area means some of our sites will have either limited or no access through public transport, so please ensure to check that you are able to access the site before applying.
You may be a shift manager, team leader or duty manager who is aspiring to grow their career into management, or you may be a team member, customer service assistant or crew member looking for that next step. We want to hear from you!
We offer flexible working arrangements, including options to adjust your hours, work compressed schedules, or follow a fixed shift pattern to support your work–life balance.
Where our customer’s journey pauses, yours just begins. Apply today!
Supervisor - M&S Simply Food in Stone employer: Moto
Contact Detail:
Moto Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor - M&S Simply Food in Stone
✨Tip Number 1
Get to know the company culture! Before your interview, check out M&S Simply Food's social media and website. This will help you understand their values and how you can fit in as a Supervisor.
✨Tip Number 2
Practice your leadership skills! Think of examples from your past experiences where you've led a team or handled customer feedback. Be ready to share these stories during your interview to show you're the right fit for the role.
✨Tip Number 3
Dress the part! When you go for your interview, make sure you look smart and professional. First impressions matter, and showing that you take the opportunity seriously can set you apart from other candidates.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in the interviewer's mind. Plus, it’s a great chance to reiterate why you’d be an awesome Supervisor!
We think you need these skills to ace Supervisor - M&S Simply Food in Stone
Some tips for your application 🫡
Show Your Leadership Skills: As a Supervisor, we want to see your experience in leading teams. Highlight any past roles where you’ve taken charge, motivated others, or made decisions that improved performance. This is your chance to shine!
Emphasise Customer Experience: We’re all about delivering exceptional service. Make sure to include examples of how you’ve gone above and beyond for customers in previous jobs. It’s all about showing us your passion for creating memorable experiences!
Be Clear and Concise: When writing your application, keep it straightforward. Use clear language and avoid jargon. We appreciate a well-structured application that gets straight to the point—just like our service!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at Moto
✨Know the Brand Inside Out
Before your interview, make sure you’re familiar with M&S Simply Food’s values and products. This will not only show your enthusiasm but also help you answer questions about how you can embody their brand standards as a Supervisor.
✨Showcase Your Leadership Skills
Prepare examples from your past experiences where you successfully led a team or improved customer service. Highlighting your ability to motivate others and drive results will resonate well with the interviewers.
✨Be Ready for Scenario Questions
Expect questions that ask how you would handle specific situations, like dealing with customer complaints or managing stock levels. Practising these scenarios beforehand will help you respond confidently and demonstrate your problem-solving skills.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions that show your interest in the role and the company. Inquire about team dynamics, training opportunities, or how success is measured for Supervisors. This shows you’re serious about contributing to the team.