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- Tasks: Serve delicious coffee and create memorable experiences for customers.
- Company: Join the award-winning team at Costa, transforming rest stop experiences.
- Benefits: Enjoy competitive pay, discounts, and fantastic development opportunities.
- Why this job: Be part of a dynamic team in a fast-paced, fun environment.
- Qualifications: Looking for adaptable, friendly individuals ready to thrive in any situation.
- Other info: Flexible hours available, with a focus on work-life balance.
The predicted salary is between 12 - 16 £ per hour.
£12.40ph
Shifts: Vary between 7am to 11pm, mixture of weekdays and weekends required
Address: Stafford Services, M6 Junction 14/15, Stone, Staffordshire, ST15 0EU
Are you ready to be our next Costa Barista? Here at moto we’re looking for enthusiastic, friendly people looking to get stuck in and join our awesome team, delivering Costa’s finest quality coffee and exceptional customer service as we transform the UK’s rest stop experience.
What we offer our Baristas:
- Up to 1 week’s discretionary bonus pay per year paid just in time for Christmas
- Up to 60% colleague discount across our franchise partner brands
- Enhanced benefits, including sick pay, enhanced family friend benefits and life assurance
- Fantastic development opportunities including funded qualifications
- Weekly Pay
What you’ll be doing as a Barista:
- Greeting customers with a warm and friendly welcome
- Processing orders and requests in a timely and efficient manner
- Producing a range of toasties and barista quality drinks throughout the day
- Delivering our brand standards to a level our customers have come to expect
- Resolving challenges and enquiries with a customer centric mindset
- Replenishing displays to provide maximum product availability
- Ensuring your workspace and store is kept clean, tidy and welcoming
- Working with colleagues to deliver a culture of togetherness and teamwork
- Leaving our customers with a memorable experience worth coming back for
- Helping prepare the store, ready for the following days trade
What we’re looking for in you:
We’re looking for someone who can effortlessly switch gears—thriving in fast‑paced, high‑energy environments while staying equally focused and productive in quieter, more independent settings. This role requires a dynamic individual who brings calm to the chaos and momentum to the lulls, ensuring consistent performance no matter the pace. If you're adaptable, self‑motivated, and ready to tackle whatever the day brings, we want to hear from you.
What we value:
We don’t just hire a person, we hire real life individuals. As a business, we value equality, diversity and inclusion, welcoming applications from all backgrounds and experiences. We’re also leading the way in further developing a workplace where you can thrive, contribute and be your authentic self. Working for moto is truly amazing, but don’t just take our word for it, we’ve been recognised in the Sunday Times Best Places to Work in 2024 and 2025!
We offer flexible working arrangements, including full or part time hours, as well as wherever we can compress or a fixed shift pattern to support your work life balance.
Disclaimers:
- Hourly rates of pay may differ for under 18’s, our night shift roles include a premium of £2ph
- Please note this role internally is known as Customer Service Assistant
- Annual bonus scheme is equivalent to work week’s salary based on average hours worked over a defined period.
Barista - Costa in Stone employer: Moto
Contact Detail:
Moto Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Barista - Costa in Stone
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Costa and moto. Understand their values and what makes them tick. This way, you can show off your enthusiasm and how you fit into their culture.
✨Tip Number 2
Practice your customer service skills! As a Barista, you'll be interacting with customers all day. Think about how you would greet someone or handle a tricky situation. Role-play with a friend to get comfortable!
✨Tip Number 3
Dress the part! When you show up for your interview, make sure you look smart and presentable. It shows that you care about the role and are ready to represent the brand well.
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It’s the best way to ensure it gets noticed, and you’ll be one step closer to joining our awesome team at Costa!
We think you need these skills to ace Barista - Costa in Stone
Some tips for your application 🫡
Show Your Passion for Coffee: When you're writing your application, let us know why you love coffee and what makes you excited about being a Barista. We want to see your enthusiasm shine through!
Highlight Your Customer Service Skills: Make sure to mention any experience you have in customer service. We’re all about delivering exceptional experiences, so share examples of how you've gone above and beyond for customers in the past.
Be Yourself: We value authenticity, so don’t be afraid to show your personality in your application. Let us see the real you and how you can contribute to our awesome team culture!
Apply Through Our Website: To make things easier for us both, apply directly through our website. It’s quick and straightforward, and we’ll get your application in front of the right people in no time!
How to prepare for a job interview at Moto
✨Know Your Coffee
Brush up on your coffee knowledge before the interview. Familiarise yourself with different types of coffee drinks, brewing methods, and Costa's menu. This will show your passion for the role and help you connect with the interviewers.
✨Show Off Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think about times when you resolved a customer's issue or went above and beyond to make someone’s day better. This is key for a Barista role!
✨Demonstrate Adaptability
Since the job requires switching between busy and quieter periods, be ready to discuss how you handle fast-paced environments. Share specific instances where you thrived under pressure or adapted to changing situations.
✨Emphasise Teamwork
Costa values a culture of togetherness, so highlight your ability to work well in a team. Talk about experiences where you collaborated with colleagues to achieve a common goal or create a positive atmosphere.
