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For Companies At a Glance
- Tasks: Lead a team to deliver exceptional customer service and maintain brand standards.
- Company: Join Pret A Manger, transforming the UK’s rest stop experience.
- Benefits: Enjoy an annual bonus, up to 60% discount, and enhanced benefits.
- Why this job: Be a key player in a vibrant team and grow your career in management.
- Qualifications: Previous leadership experience and a passion for customer service.
- Other info: Flexible working hours to support your work-life balance.
The predicted salary is between 22707 - 31889 £ per year.
As a supervisor you will be the strong right arm to your store manager and empowered to run the unit like it’s yours. The role is simple, to be an enthusiastic leader and brand ambassador delivering Pret A Manger's freshly made food, organic coffee and exceptional customer service as we transform the UK’s rest stop experience.
What we offer our supervisors:
- Annual bonus up to £3,455pa*
- Up to 60% colleague discount for you, family, and friends with brands such as Costa Coffee, Pret A Manger, M&S Simply Food, Burger King, Greggs, KFC, WHSmith and more
- Enhanced benefits, including pension, sick pay, maternity, paternity, and life assurance
- Fabulous development opportunities including funded qualifications, leading to the next step in the management team
What you will be doing as a supervisor:
- Leading your teams to achieve and deliver excellent brand standards and customer service
- Maximising profit by driving sales and controlling costs
- Processing stock counts and orders
- Partnering with the Store Manager in setting targets for the team to achieve
- Spending time with Team Members to provide coaching and feedback, identifying training needs where needed
- Taking ownership of customer feedback, responding appropriately in a timely manner
- Supporting the team with preparing food and refreshments
What you’ll bring to us:
- Previous experience of leading or supervising a team highly desirable
- Passion for delivering a memorable customer experience
- Great communication skills and be comfortable making decisions
- Ability to work on own initiative and make reasoned decisions under pressure
You may be a shift manager, team leader or duty manager who is aspiring to grow their career into management, or you may be a team member, customer service assistant or crew member looking for that next step. We want to hear from you!
Being a motorway services area means some of our sites will have either limited or no access through public transport, so please ensure to check that you are able to access the site before applying. We offer flexible working arrangements, including full or part time hours, as well as wherever we can compress or a fixed shift pattern to support your work life balance. Where our customer’s journey pauses, yours just begins. Apply today.
Supervisor - Pret A Manger Pret A Manger · Stafford employer: Moto
Contact Detail:
Moto Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor - Pret A Manger Pret A Manger · Stafford
✨Tip Number 1
Get to know the company culture! Before your interview, check out Pret A Manger's social media and website. This will help you understand their values and how you can fit in as a supervisor.
✨Tip Number 2
Practice your leadership stories! Think of examples where you've led a team or handled customer feedback. Being able to share these experiences will show you're ready to take on the supervisor role.
✨Tip Number 3
Dress the part! When you go for your interview, make sure you look smart and professional. It shows you care about the role and are serious about joining the team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on being part of the Pret A Manger family right from the start.
We think you need these skills to ace Supervisor - Pret A Manger Pret A Manger · Stafford
Some tips for your application 🫡
Show Your Passion: Let us see your enthusiasm for delivering exceptional customer service. Share examples of how you've gone above and beyond in previous roles to create memorable experiences for customers.
Tailor Your Application: Make sure to customise your CV and cover letter to highlight relevant experience that matches the supervisor role. We want to know how your skills align with what we’re looking for at Pret A Manger.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon, so we can easily understand your experience and what you bring to the table.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role as quickly as possible!
How to prepare for a job interview at Moto
✨Know Your Stuff
Before the interview, make sure you’re familiar with Pret A Manger’s values and what they stand for. Brush up on their menu and any recent news about the company. This shows your enthusiasm and that you’re genuinely interested in being part of the team.
✨Showcase Your Leadership Skills
As a supervisor, you’ll need to lead a team effectively. Prepare examples from your past experiences where you’ve successfully led a team or handled a challenging situation. Highlight your ability to motivate others and deliver excellent customer service.
✨Practice Makes Perfect
Rehearse common interview questions related to leadership, customer service, and decision-making. You might be asked how you would handle specific scenarios, so think through your responses and practice them out loud to build confidence.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how success is measured in the role. This not only shows your interest but also helps you determine if it’s the right fit for you.
