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- Tasks: Serve delicious coffee and create memorable experiences for customers.
- Company: Join the award-winning team at Costa, transforming rest stop experiences.
- Benefits: Enjoy competitive pay, discounts, bonuses, and flexible working hours.
- Other info: Recognised as one of the Best Places to Work in 2024 and 2025.
- Why this job: Be part of a fun, dynamic team while developing your skills.
- Qualifications: Looking for friendly, adaptable individuals ready to thrive in a fast-paced environment.
The predicted salary is between 26600 - 28000 £ per year.
Shifts: Vary between 7am to 11pm, mixture of weekdays and weekends required.
Address: Thurrock Services, M25, Junction 30/31, Arterial Road, Grays RM16 3BG.
Are you ready to be our next Costa Barista? Here at moto we’re looking for enthusiastic, friendly people looking to get stuck in and join our awesome team, delivering Costa’s finest quality coffee and exceptional customer service as we transform the UK’s rest stop experience.
What we offer our Baristas:
- Up to 1 week’s discretionary bonus pay per year paid just in time for Christmas
- Up to 60% colleague discount across our franchise partner brands
- Enhanced benefits, including sick pay, enhanced family friend benefits and life assurance
- Fantastic development opportunities including funded qualifications
- Weekly Pay
What you’ll be doing as a Barista:
- Greeting customers with a warm and friendly welcome
- Processing orders and requests in a timely and efficient manner
- Producing a range of toasties and barista quality drinks throughout the day
- Delivering our brand standards to a level our customers have come to expect
- Resolving challenges and enquiries with a customer centric mindset
- Replenishing displays to provide maximum product availability
- Ensuring your workspace and store is kept clean, tidy and welcoming
- Working with colleagues to deliver a culture of togetherness and teamwork
- Leaving our customers with a memorable experience worth coming back for
- Helping prepare the store, ready for the following days trade
What we’re looking for in you:
We’re looking for someone who can effortlessly switch gears—thriving in fast-paced, high-energy environments while staying equally focused and productive in quieter, more independent settings. This role requires a dynamic individual who brings calm to the chaos and momentum to the lulls, ensuring consistent performance no matter the pace. If you're adaptable, self-motivated, and ready to tackle whatever the day brings, we want to hear from you.
What we value:
We don’t just hire a person, we hire real life individuals, as a business we value equality, diversity and inclusion, welcoming applications from all backgrounds and experiences. We’re also leading the way in further developing a workplace where you can thrive, contribute and be your authentic self. Working for moto is truly amazing, but don’t just take our word for it, we’ve been recognised in the Sunday Times Best Places to Work in 2024 and 2025!
We offer flexible working arrangements, including options to adjust your hours, work compressed schedules, or follow a fixed shift pattern to support your work–life balance.
Barista - Costa Costa · Thurrock in South Ockendon employer: Moto
Contact Detail:
Moto Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Barista - Costa Costa · Thurrock in South Ockendon
✨Tip Number 1
Get to know the Costa brand! Familiarise yourself with their coffee offerings and customer service standards. This way, when you walk in for your interview, you can show off your knowledge and passion for what they do.
✨Tip Number 2
Practice your people skills! As a barista, you'll be interacting with customers all day. Try role-playing with friends or family to get comfortable with greeting customers and handling their requests efficiently.
✨Tip Number 3
Be ready to showcase your adaptability! Think of examples from past experiences where you've thrived in fast-paced environments or handled challenges with a calm mindset. This will help you stand out as the dynamic individual they're looking for.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the awesome team at Costa!
We think you need these skills to ace Barista - Costa Costa · Thurrock in South Ockendon
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for coffee and customer service shine through! We want to see that you're excited about the role and ready to bring your friendly personality to our team.
Tailor Your CV: Make sure to customise your CV to highlight relevant experience. If you've worked in fast-paced environments or have barista skills, shout about them! We love seeing how your background fits with what we do at Costa.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to read and understand. No need for fluff—just show us what you’ve got!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at Moto
✨Know Your Coffee
Familiarise yourself with Costa's coffee offerings and their unique qualities. Being able to discuss your favourite drinks or even share a fun fact about coffee can show your passion for the role and impress the interviewers.
✨Show Off Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think about times when you turned a negative experience into a positive one, as this will demonstrate your ability to handle challenges with a customer-centric mindset.
✨Emphasise Teamwork
Since the role involves working closely with colleagues, be ready to talk about your experiences in team settings. Highlight how you contribute to a positive work environment and how you support your teammates during busy shifts.
✨Be Adaptable and Positive
The job requires someone who can thrive in both busy and quiet moments. Share stories that showcase your adaptability and how you maintain a positive attitude, even when things get hectic. This will resonate well with the company's values.