Site Operations Manager Operations Team · Frankley
Site Operations Manager Operations Team · Frankley

Site Operations Manager Operations Team · Frankley

Birmingham Full-Time 47000 - 63000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a team of 150+ to enhance customer satisfaction and operational excellence.
  • Company: Join a dynamic team transforming the UK’s rest stop experience.
  • Benefits: Enjoy up to 25% bonus, exclusive discounts, and inclusive benefits.
  • Why this job: Make a real impact while developing your leadership skills in a supportive environment.
  • Qualifications: Proven leadership in retail or catering, strong financial acumen, and excellent interpersonal skills.
  • Other info: Great opportunity for aspiring leaders to take on their next challenge.

The predicted salary is between 47000 - 63000 £ per year.

Overview

Site Operations Manager – £55,000 – £60,000

Location: Frankley Services, M5 between Junction 3 and 4, Illey Ln, Birmingham, B32 4AR

Join us in transforming the UK’s rest stop experience as a Site Operations Manager. You’ll lead and inspire a team of over 150 colleagues, ensuring customer satisfaction and operational excellence while fostering an inclusive and supportive environment.

What we offer our Site Operations Managers

Bonus: Annually up to 25%

Exclusive discounts: Up to 60% off for you, your partner, and loved ones

Inclusive benefits: Enhanced maternity, paternity, pension, sick pay & life assurance

What you will be doing as a Site Operations Manager

  • Leading and coaching Department Managers to deliver exceptional service
  • Recruiting, empowering, and recognizing the success of your teams
  • Ensuring compliance with company and brand standards
  • Driving profitability through financial analysis and cost control

What Skills & Knowledge you’ll need

  • Proven leadership in multi-site high-volume retail or catering environments
  • Strong financial acumen, including budgeting and P&L management
  • Excellent interpersonal skills for building positive stakeholder relationships
  • Experience inspiring team performance and developing talent

If you’re an operations manager, area manager, multi-unit manager or an aspiring leader wanting to take on your next challenge. We want to hear from you!

Where our customer’s journey pauses, yours just begins.

Apply today!

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Site Operations Manager Operations Team · Frankley employer: Moto

As a Site Operations Manager at our Frankley location, you will be part of a dynamic team dedicated to revolutionising the UK's rest stop experience. We pride ourselves on fostering an inclusive and supportive work culture, offering generous benefits such as up to 25% annual bonus, exclusive discounts for you and your loved ones, and comprehensive employee growth opportunities. Join us to lead a passionate team of over 150 colleagues in a role that not only values your leadership but also empowers you to make a meaningful impact.
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Contact Detail:

Moto Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Site Operations Manager Operations Team · Frankley

Tip Number 1

Network like a pro! Reach out to current or former employees at Frankley on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.

Tip Number 2

Prepare for the interview by researching the company culture and values. We want to see how you align with our mission of transforming the UK’s rest stop experience, so be ready to share your vision!

Tip Number 3

Show off your leadership skills during the interview! Share specific examples of how you've inspired teams in the past. We love hearing about your successes and how you’ve driven performance.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team!

We think you need these skills to ace Site Operations Manager Operations Team · Frankley

Leadership
Coaching
Recruitment
Team Empowerment
Customer Service
Compliance Management
Financial Analysis
Cost Control
Budgeting
P&L Management
Interpersonal Skills
Stakeholder Relationship Building
Team Performance Management
Talent Development

Some tips for your application 🫡

Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Site Operations Manager role. Highlight your leadership experience and any relevant achievements in multi-site management to catch our eye!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about transforming the rest stop experience and how your background makes you the perfect fit for our team.

Showcase Your Financial Acumen: Since financial analysis and cost control are key parts of the role, don’t forget to mention any relevant experience you have with budgeting or P&L management. We love numbers as much as we love great service!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Let’s get started on this journey together!

How to prepare for a job interview at Moto

Know Your Numbers

As a Site Operations Manager, you'll need to demonstrate strong financial acumen. Brush up on your budgeting and P&L management skills before the interview. Be ready to discuss how you've driven profitability in past roles and share specific examples of financial analysis you've conducted.

Showcase Your Leadership Style

This role involves leading a large team, so it's crucial to convey your leadership style. Prepare anecdotes that highlight how you've inspired and developed talent in previous positions. Think about how you can illustrate your ability to empower others and foster an inclusive environment.

Understand the Brand

Familiarise yourself with the company's values and brand standards. During the interview, be prepared to discuss how you would ensure compliance with these standards while also driving exceptional customer service. Showing that you align with their mission will set you apart.

Prepare Questions

Interviews are a two-way street! Prepare thoughtful questions that show your interest in the role and the company. Ask about their approach to team development or how they measure success in this position. This not only demonstrates your enthusiasm but also helps you gauge if the company is the right fit for you.

Site Operations Manager Operations Team · Frankley
Moto

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  • Site Operations Manager Operations Team · Frankley

    Birmingham
    Full-Time
    47000 - 63000 £ / year (est.)

    Application deadline: 2027-09-17

  • M

    Moto

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