At a Glance
- Tasks: Join our team to serve customers and maintain stock at BP's rest stop.
- Company: BP is transforming the UK's rest stop experience with travel essentials and delicious food.
- Benefits: Enjoy up to £440 annual bonus, 60% discounts, and enhanced benefits like sick pay and life assurance.
- Why this job: Perfect for enthusiastic individuals looking for flexible work and development opportunities.
- Qualifications: No experience needed; just bring your enthusiasm and be 18 or over for certain tasks.
- Other info: Check transport access before applying, as some locations may have limited public transport options.
£12.35 per hour
Address: Bridgwater Services, Huntworth Business Park, M5 Junction 24, Bridgwater TA6 6TS
Joining moto is easy, we’re not seeking colleagues with years of customer service experience in hospitality or retail, we’re just looking for enthusiastic people to be part of our amazing team, delivering BP’s handy range travel essentials as well as Greggs baked goods in one place and exceptional customer service, as we transform the UK’s rest stop experience.
Don’t worry about the skills, we’ll teach you everything you need to know.
What we offer our Team Members:
- Up to £440 annual bonus scheme
- Up to 60% colleague discount for you, family, and friends with brands such as Costa Coffee, Pret A Manger, M&S Simply Food, Burger King, Greggs, KFC, WHSmith and more… so nothing has to COSTA fortune at work.
- Enhanced benefits, including pension, sick pay, maternity, paternity, and life assurance
- Fabulous development opportunities including funded qualifications
- Weekly Pay
What you will be doing as a Team Member:
- Maintaining stock levels by replenishing displays and fridges
- Preparing hot food and refreshments
- Serving customers in a timely manner
- Providing exceptional customer service
- Handling customer enquiries
- Operating tills and processing orders
- Maintaining standards around product quality and store cleanliness
Due to some responsibilities within the role, applicants will need to be 18 years of age or over to perform certain tasks or work on certain shifts.
Being a motorway services area means some of our sites will have either limited or no access through public transport, so please ensure to check that you are able to access the site before applying.
Similar roles might include team member, retail assistant, general or a customer service assistant, you might even be looking for a career change as a carer, cleaner or a warehouse assistant, we’d love to hear from you!
Where our customer’s journey pauses, yours just begins.
Apply today
*Please note internally this role is called Customer Service Assistant.
*Annual bonus scheme equivalent to 1 week\’s salary based on average hours worked (define period)
INDLP
Want to know what it\’s like to work for us? Find out from our colleague Sally
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Seasonal Team Member - BP BP · Bridgwater employer: Moto
Contact Detail:
Moto Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Seasonal Team Member - BP BP · Bridgwater
✨Tip Number 1
Show your enthusiasm! When you apply for the Seasonal Team Member position, make sure to convey your excitement about working in a fast-paced environment. Employers love candidates who are eager to learn and contribute positively to the team.
✨Tip Number 2
Familiarise yourself with BP's offerings. Knowing about the range of travel essentials and food options available at the service station can help you stand out during any informal discussions or interviews. It shows that you're genuinely interested in the role.
✨Tip Number 3
Be prepared to discuss your availability. Since this role may involve various shifts, being flexible with your working hours can be a big plus. Make sure to highlight your willingness to work weekends or evenings if needed.
✨Tip Number 4
Check your transport options. As some locations may have limited public transport access, ensure you can reliably get to the Bridgwater Services. Mentioning your transport arrangements can demonstrate your commitment to the role.
We think you need these skills to ace Seasonal Team Member - BP BP · Bridgwater
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what BP is looking for in a Seasonal Team Member. Focus on the key responsibilities and the qualities they value, such as enthusiasm and a willingness to learn.
Tailor Your CV: Make sure your CV highlights any relevant experience, even if it's not directly in customer service. Emphasise your ability to work in a team, your communication skills, and any previous roles that demonstrate your reliability and enthusiasm.
Craft a Strong Cover Letter: Write a cover letter that reflects your personality and enthusiasm for the role. Mention why you want to work at BP and how you can contribute to their mission of providing exceptional customer service. Keep it concise and engaging.
Proofread Your Application: Before submitting your application, take the time to proofread everything. Check for spelling and grammatical errors, and ensure that all information is accurate. A polished application shows attention to detail and professionalism.
How to prepare for a job interview at Moto
✨Show Your Enthusiasm
Since the company is looking for enthusiastic individuals, make sure to express your excitement about the role and the opportunity to be part of their team. Share why you want to work in a customer service environment and how you can contribute positively.
✨Highlight Your Flexibility
Given that some shifts may require you to work at odd hours, emphasise your flexibility and willingness to adapt to different schedules. This shows that you're ready to meet the demands of the job.
✨Prepare for Customer Scenarios
Even though they will train you, it’s helpful to think about common customer service scenarios. Be ready to discuss how you would handle various situations, such as dealing with difficult customers or managing busy periods.
✨Ask Questions About Development Opportunities
The company offers fabulous development opportunities, so don’t hesitate to ask about them during the interview. This shows that you’re interested in growing within the company and taking advantage of what they have to offer.