At a Glance
- Tasks: Deliver exceptional customer service and maintain store standards in a fast-paced environment.
- Company: Join M&S Simply Food at moto, a top-rated workplace for 2024 and 2025.
- Benefits: Enjoy competitive pay, up to 60% discount, and fantastic development opportunities.
- Why this job: Be part of a dynamic team transforming the UK’s rest stop experience.
- Qualifications: Looking for adaptable, self-motivated individuals ready to thrive in any situation.
- Other info: Flexible working hours available to support your work-life balance.
The predicted salary is between 12 - 16 £ per hour.
Overview
Retail Assistant - £12.40ph
Shifts: Vary between 5am to 11pm, mixture of weekdays and weekends required
Address: Cobham Services, M25 Junction 9/10, Cobham, Surrey, KT11 3DB
Are you ready to be our next M&S Simply Food Retail Assistant? Here at moto we’re looking for enthusiastic, friendly people looking to get stuck in and join our awesome team, delivering M&S Simply Food’s handy range quality food items and exceptional customer service as we transform the UK’s rest stop experience.
What we offer our Retail Assistants:
- Up to 1 week’s discretionary bonus pay per year paid just in time for Christmas
- Up to 60% colleague discount across our franchise partner brands
- Enhanced benefits, including sick pay, enhanced family friendly benefits and life assurance
- Fantastic development opportunities including funded qualifications
- Weekly Pay
What you’ll be doing as a Retail Assistant:
- Greeting customers with a warm and friendly welcome
- Processing orders and requests in a timely and efficient manner
- Delivering our brand standards to a level our customers have come to expect
- Resolving challenges and enquiries with a customer centric mindset
- Receiving deliveries and replenishing displays to provide maximum product availability
- Ensuring your workspace and store is kept clean, tidy and welcoming
- Working with colleagues to deliver a culture of togetherness and teamwork
- Leaving our customers with a memorable experience worth coming back for
- Helping prepare the store, ready for the following day’s trade
What we’re looking for in you:
We’re looking for someone who can effortlessly switch gears—thriving in fast-paced, high-energy environments while staying equally focused and productive in quieter, more independent settings. This role requires a dynamic individual who brings calm to the chaos and momentum to the lulls, ensuring consistent performance no matter the pace. If you're adaptable, self-motivated, and ready to tackle whatever the day brings, we want to hear from you.
What we value:
We don’t just hire a person, we hire real life individuals. As a business we value equality, diversity and inclusion, welcoming applications from all backgrounds and experiences. We’re also leading the way in developing a workplace where you can thrive, contribute and be your authentic self. Working for moto is truly amazing, but don’t just take our word for it, we’ve been recognised in the Sunday Times Best Places to Work in 2024 and 2025! We offer flexible working arrangements, including full or part time hours, as well as wherever we can compress or a fixed shift pattern to support your work life balance.
Seasonal Retail Assistant - M&S Simply Food M&S Simply Food · Cobham employer: Moto
Contact Detail:
Moto Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Seasonal Retail Assistant - M&S Simply Food M&S Simply Food · Cobham
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on M&S Simply Food and moto. Understanding their values and what they stand for will help you connect with the team and show that you're genuinely interested in being part of their awesome culture.
✨Tip Number 2
Practice your customer service skills! Since this role is all about delivering exceptional service, think of examples from your past experiences where you've gone above and beyond for customers. Be ready to share these stories during your chat with us!
✨Tip Number 3
Dress the part! When you come in for your interview, make sure you look smart and presentable. It shows that you respect the opportunity and are ready to represent the brand well. Plus, it gives a great first impression!
✨Tip Number 4
Apply through our website! We love seeing applications directly from our site. It not only makes the process smoother but also shows your enthusiasm for joining our team. So, don’t hesitate—get your application in today!
We think you need these skills to ace Seasonal Retail Assistant - M&S Simply Food M&S Simply Food · Cobham
Some tips for your application 🫡
Be Yourself: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your enthusiasm and friendliness. Remember, we’re looking for individuals who can bring a warm welcome to our customers.
Tailor Your Application: Make sure to tailor your application to the Retail Assistant role. Highlight any relevant experience you have in customer service or fast-paced environments. We love seeing how your skills match what we’re looking for, so don’t hold back!
Show Your Flexibility: Since the shifts can vary, it’s a good idea to mention your availability in your application. Let us know if you’re open to working early mornings, late evenings, or weekends. We appreciate candidates who are adaptable and ready to tackle whatever the day brings!
Apply Through Our Website: We encourage you to apply directly through our website. It’s super easy and ensures your application gets to us quickly. Plus, you’ll find all the info you need about the role and our amazing team!
How to prepare for a job interview at Moto
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Retail Assistant at M&S Simply Food entails. Familiarise yourself with their products and services, and think about how you can contribute to delivering exceptional customer service. This will show your enthusiasm and readiness to jump in.
✨Show Your Customer Service Skills
Prepare examples from your past experiences where you've provided excellent customer service. Whether it’s resolving a complaint or going the extra mile for a customer, having specific stories ready will demonstrate your ability to thrive in a fast-paced environment and handle challenges with a positive attitude.
✨Emphasise Adaptability
This role requires someone who can switch gears easily. Be ready to discuss times when you've successfully adapted to changing situations or worked well under pressure. Highlighting your flexibility will resonate with the interviewers, as they’re looking for someone who can maintain performance regardless of the pace.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about team dynamics, training opportunities, or what a typical day looks like. This shows your genuine interest in the role and helps you assess if the company culture aligns with your values.