At a Glance
- Tasks: Lead your team to deliver KFC's famous chicken and exceptional service.
- Company: Join KFC at Scotch Corner, transforming the UK’s rest stop experience.
- Benefits: Earn £13.83 per hour, plus a £1,000 retention bonus and up to 60% discounts.
- Other info: Flexible working hours to support your work-life balance and excellent development opportunities.
- Why this job: Be a brand ambassador and grow your career in a fun, fast-paced environment.
- Qualifications: Previous leadership experience is a plus; passion for customer service is essential.
The predicted salary is between 28800 - 28800 € per year.
£13.83 per hour - 35 hours per week
Scotch Corner Services, Junction of A1 and A66, Middleton Tyas Lane, Richmond, DL10 6PQ
As a Supervisor you will be the strong right arm to your restaurant manager and empowered to run the unit like it’s yours. The role is simple, to be an enthusiastic leader and brand ambassador delivering KFC’s world-famous fried chicken and exceptional service as we transform the UK’s rest stop experience.
What we offer our Supervisors:
- £1,000 retention bonus*
- Up to 60% colleague discount for you, family and friends with brands such as Costa Coffee, Pret A Manger, M&S Simply Food, Burger King, Greggs, KFC, WHSmith and more
- Enhanced benefits, including pension, sick pay, maternity, paternity, and life assurance
- Fabulous development opportunities including funded qualifications, leading to the next step in the management team
What you will be doing as a Supervisor:
- Leading your teams to achieve and deliver excellent brand standards and customer service
- Maximising profit by driving sales and controlling costs
- Processing stock counts and orders
- Partnering with the leadership team in setting targets for the team to achieve
- Spending time with Team Members to provide coaching and feedback, identifying training needs where needed
- Taking ownership of customer feedback, responding appropriately in a timely manner
- Supporting the team with preparing food and refreshments
What you’ll bring to us:
- Previous experience of leading or supervising a team highly desirable
- Passion for delivering a memorable customer experience
- Great communication skills and be comfortable making decisions
- Ability to work on own initiative and make reasoned decisions under pressure
Being a motorway services area means some of our sites will have either limited or no access through public transport, so please ensure to check that you are able to access the site before applying. You may be a shift manager, team leader or duty manager who is aspiring to grow their career into management, or you may be a team member, customer service assistant or crew member looking for that next step. We want to hear from you!
We offer flexible working arrangements, including options to adjust your hours, work compressed schedules, or follow a fixed shift pattern to support your work–life balance. Where our customer’s journey pauses, yours just begins. Apply today!
*Please note internally this role is called Team Leader. *Retention bonus payable subject to completion of KFC’s Shift Leadership Programme, payment made in two 6 monthly instalments and pro‑rata based on start date on contract.
Supervisor - KFC KFC · Scotch Corner in Richmond employer: Moto
At KFC Scotch Corner, we pride ourselves on being an exceptional employer that values our team members and their growth. With a competitive salary, generous benefits including a £1,000 retention bonus and up to 60% discounts at various brands, we foster a supportive work culture that encourages development through funded qualifications and flexible working arrangements. Join us in transforming the UK’s rest stop experience while enjoying a fulfilling career in a dynamic environment.
StudySmarter Expert Advice🤫
We think this is how you could land Supervisor - KFC KFC · Scotch Corner in Richmond
✨Tip Number 1
Get to know the company culture! Before your interview, check out KFC's social media and website. This will help you understand their values and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your leadership skills! Think of examples from your past experiences where you've led a team or handled a tough situation. Be ready to share these stories during your interview to demonstrate your capability as a Supervisor.
✨Tip Number 3
Dress the part! Even though KFC is a casual environment, showing up looking smart and professional can make a great first impression. It shows you take the opportunity seriously and respect the brand.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Supervisor - KFC KFC · Scotch Corner in Richmond
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your enthusiasm for the role shine through! We want to see that you’re excited about leading a team and delivering top-notch customer service. Share any relevant experiences that highlight your passion for the food industry.
Tailor Your CV:Make sure your CV is tailored to the Supervisor role at KFC. Highlight your leadership experience and any achievements that demonstrate your ability to drive sales and manage a team. We love seeing how you can bring value to our restaurant!
Be Clear and Concise:Keep your application clear and to the point. Use bullet points where necessary to make it easy for us to read. We appreciate straightforward communication, so don’t be afraid to show us what you can do without fluff!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate, so go ahead and get that application in!
How to prepare for a job interview at Moto
✨Know the Brand Inside Out
Before your interview, make sure you’re familiar with KFC’s values and what makes their service stand out. Being able to discuss their menu, customer service philosophy, and recent initiatives will show that you’re genuinely interested in the role.
✨Showcase Your Leadership Skills
As a Supervisor, you’ll need to lead a team effectively. Prepare examples from your past experiences where you’ve successfully managed a team or resolved conflicts. Highlight your ability to motivate others and drive results.
✨Prepare for Scenario Questions
Expect questions that assess how you’d handle specific situations, like dealing with customer complaints or managing staff during busy periods. Think of relevant scenarios from your experience and how you approached them, focusing on your decision-making process.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready. This could be about the team dynamics, training opportunities, or how success is measured in the role. It shows you’re engaged and serious about contributing to the team.
