At a Glance
- Tasks: Lead your team to deliver KFC's famous chicken and exceptional service.
- Company: Join a dynamic team at KFC, transforming the rest stop experience.
- Benefits: Enjoy a £1,000 retention bonus, up to 60% discounts, and enhanced benefits.
- Other info: Flexible working hours to support your work-life balance.
- Why this job: Grow your career in management while making customers smile every day.
- Qualifications: Previous leadership experience is a plus; passion for customer service is essential.
The predicted salary is between 27000 - 29000 € per year.
As a Supervisor you will be the strong right arm to your restaurant manager and empowered to run the unit like it’s yours. The role is simple, to be an enthusiastic leader and brand ambassador delivering KFC’s world-famous fried chicken and exceptional service as we transform the UK’s rest stop experience.
What we offer our Supervisors:
- £1,000 retention bonus*
- Up to 60% colleague discount for you, family, and friends with brands such as Costa Coffee, Pret A Manger, M&S Simply Food, Burger King, Greggs, KFC, WHSmith and more
- Enhanced benefits, including pension, sick pay, maternity, paternity, and life assurance
- Fabulous development opportunities including funded qualifications, leading to the next step in the management team
What you will be doing as a Supervisor:
- Leading your teams to achieve and deliver excellent brand standards and customer service
- Maximising profit by driving sales and controlling costs
- Processing stock counts and orders
- Partnering with the leadership team in setting targets for the team to achieve
- Spending time with Team Members to provide coaching and feedback, identifying training needs where needed
- Taking ownership of customer feedback, responding appropriately in a timely manner
- Supporting the team with preparing food and refreshments
What you’ll bring to us:
- Previous experience of leading or supervising a team highly desirable
- Passion for delivering a memorable customer experience
- Great communication skills and be comfortable making decisions
- Ability to work on own initiative and make reasoned decisions under pressure
Being a motorway services area means some of our sites will have either limited or no access through public transport, so please ensure to check that you are able to access the site before applying.
You may be a shift manager, team leader or duty manager who is aspiring to grow their career into management, or you may be a team member, customer service assistant or crew member looking for that next step. We want to hear from you!
We offer flexible working arrangements, including options to adjust your hours, work compressed schedules, or follow a fixed shift pattern to support your work–life balance.
Where our customer’s journey pauses, yours just begins. Apply today!
*Please note internally this role is called Team Leader*
Retention bonus payable subject to completion of KFC’s Shift Leadership Programme, payment made in two 6 monthly instalments and pro-rata based on start date on contract.
Supervisor - KFC in Richmond employer: Moto
At KFC, we pride ourselves on being an excellent employer, offering our Supervisors a vibrant work culture where leadership and teamwork thrive. With competitive pay, a generous retention bonus, and up to 60% discounts across various brands, we ensure our team members feel valued and supported. Our commitment to employee growth is evident through funded qualifications and flexible working arrangements, making it an ideal place for those looking to advance their careers while enjoying a fulfilling work-life balance.
StudySmarter Expert Advice🤫
We think this is how you could land Supervisor - KFC in Richmond
✨Tip Number 1
Get to know the company culture! Before your interview, check out KFC's social media and website. This will help you understand their values and how you can fit in as a Supervisor.
✨Tip Number 2
Practice your leadership skills! Think of examples from your past experiences where you've led a team or handled customer feedback. Be ready to share these stories during your interview to show you're the right fit.
✨Tip Number 3
Dress the part! When you show up for your interview, make sure you look professional yet approachable. It’s all about making a great first impression as a future brand ambassador.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows enthusiasm and keeps you on their radar!
We think you need these skills to ace Supervisor - KFC in Richmond
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through! We want to see your passion for delivering exceptional customer service and leading a team. Use examples from your past experiences to highlight how you embody these qualities.
Tailor Your CV:Make sure your CV is tailored specifically for the Supervisor role at KFC. Highlight relevant experience, especially any leadership roles or customer service positions. We love seeing how your skills align with what we’re looking for!
Be Clear and Concise:Keep your application clear and to the point. We appreciate straightforward communication, so avoid fluff and focus on what makes you a great fit for the role. Use bullet points if it helps to make your achievements stand out!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate, so go ahead and get that application in!
How to prepare for a job interview at Moto
✨Know the KFC Brand Inside Out
Before your interview, make sure you’re familiar with KFC’s history, values, and menu. Being able to discuss their famous fried chicken and what makes it special will show your enthusiasm and commitment to the brand.
✨Showcase Your Leadership Skills
As a Supervisor, you'll need to lead a team effectively. Prepare examples from your past experiences where you've successfully managed a team or resolved conflicts. This will demonstrate your capability to take charge and inspire others.
✨Prepare for Customer Service Scenarios
Expect questions about handling customer feedback and providing exceptional service. Think of specific situations where you’ve gone above and beyond for a customer, as this will highlight your dedication to delivering a memorable experience.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how success is measured in the role. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.
