At a Glance
- Tasks: Deliver exceptional customer service and maintain store standards in a fast-paced environment.
- Company: Join the award-winning team at M&S Simply Food, transforming rest stop experiences.
- Benefits: Enjoy competitive pay, up to 60% discount, and fantastic development opportunities.
- Other info: Flexible working arrangements to support your work-life balance.
- Why this job: Be part of a dynamic team and create memorable experiences for customers.
- Qualifications: Looking for adaptable, self-motivated individuals who thrive in diverse environments.
The predicted salary is between 26700 - 26700 £ per year.
Retail Assistant - £12.83
Shifts: 21 Hours per week, shifts between 5am and 10:30pm
Address: Scotch Corner Services, Junction of A1 and A66, Middleton Tyas Lane, Richmond, DL10 6PQ
Are you ready to be our next M&S Simply Food Retail Assistant? Here at moto we’re looking for enthusiastic, friendly people looking to get stuck in and join our awesome team, delivering M&S Simply Food’s handy range quality food items and exceptional customer service as we transform the UK’s rest stop experience.
What we offer our Retail Assistants:
- Up to 1 week’s discretionary bonus pay per year paid just in time for Christmas
- Up to 60% colleague discount across our franchise partner brands
- Enhanced benefits, including sick pay, enhanced family friend benefits and life assurance
- Fantastic development opportunities including funded qualifications
- Weekly Pay
What you’ll be doing as a Retail Assistant:
- Greeting customers with a warm and friendly welcome
- Processing orders and requests in a timely and efficient manner
- Delivering our brand standards to a level our customers have come to expect
- Resolving challenges and enquiries with a customer centric mindset
- Receiving deliveries and replenishing displays to provide maximum product availability
- Ensuring your workspace and store is kept clean, tidy and welcoming
- Working with colleagues to deliver a culture of togetherness and teamwork
- Leaving our customers with a memorable experience worth coming back for
- Helping prepare the store, ready for the following days trade
What we’re looking for in you:
We’re looking for someone who can effortlessly switch gears—thriving in fast-paced, high-energy environments while staying equally focused and productive in quieter, more independent settings. This role requires a dynamic individual who brings calm to the chaos and momentum to the lulls, ensuring consistent performance no matter the pace. If you're adaptable, self-motivated, and ready to tackle whatever the day brings, we want to hear from you.
What we value:
We don’t just hire a person, we hire real life individuals, as a business we value equality, diversity and inclusion, welcoming applications from all backgrounds and experiences. We’re also leading the way in further developing a workplace where you can thrive, contribute and be your authentic self.
Working for moto is truly amazing, but don’t just take our word for it, we’ve been recognised in the Sunday Times Best Places to Work in 2024 and 2025! We offer flexible working arrangements, including options to adjust your hours, work compressed schedules, or follow a fixed shift pattern to support your work–life balance.
Retail Assistant - M&S Simply Food in Richmond employer: Moto
At moto, we pride ourselves on being an exceptional employer, offering our Retail Assistants a vibrant work culture that values teamwork, diversity, and personal growth. With benefits like up to 60% colleague discount, enhanced family-friendly policies, and fantastic development opportunities, we ensure our team members feel valued and supported in their roles. Located at the Scotch Corner Services, our dynamic environment allows for flexible working arrangements, making it easier for you to achieve a healthy work-life balance while delivering outstanding customer service.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Assistant - M&S Simply Food in Richmond
✨Tip Number 1
Get to know the company culture! Before your interview, check out M&S Simply Food's values and what they stand for. This way, you can show how you fit right in with their vibe and make a great impression.
✨Tip Number 2
Practice your customer service skills! Think of examples from your past experiences where you’ve gone above and beyond for customers. Being able to share these stories will help you shine during the interview.
✨Tip Number 3
Dress the part! When you show up for your interview, make sure you look smart and presentable. It shows that you care about the role and are ready to represent M&S Simply Food well.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Retail Assistant - M&S Simply Food in Richmond
Some tips for your application 🫡
Show Your Enthusiasm:When writing your application, let your passion for customer service shine through! We want to see that you're excited about the role and ready to bring a friendly vibe to our team.
Tailor Your Application:Make sure to customise your application to highlight how your skills match what we're looking for. Mention any experience in fast-paced environments or teamwork, as these are key for us at M&S Simply Food.
Be Yourself:We value authenticity, so don’t be afraid to let your personality come through in your writing. Share a bit about who you are and what makes you unique—this helps us get to know the real you!
Apply Through Our Website:For the best chance of joining our awesome team, make sure to apply directly through our website. It’s super easy and ensures your application gets to us without any hiccups!
How to prepare for a job interview at Moto
✨Know the Brand
Before your interview, take some time to research M&S Simply Food. Understand their values, product range, and what sets them apart in the retail sector. This knowledge will help you answer questions confidently and show your genuine interest in the role.
✨Show Your Customer Service Skills
As a Retail Assistant, exceptional customer service is key. Prepare examples from your past experiences where you've gone above and beyond for customers. Think about how you resolved issues or created memorable experiences, as this will demonstrate your suitability for the role.
✨Demonstrate Adaptability
This role requires someone who can thrive in both busy and quieter times. Be ready to discuss situations where you've had to adapt quickly to changing circumstances. Highlight your ability to stay calm under pressure and maintain productivity, as this aligns perfectly with what they’re looking for.
✨Ask Thoughtful Questions
At the end of your interview, don’t forget to ask questions! Inquire about team dynamics, training opportunities, or how they support work-life balance. This shows that you’re not only interested in the job but also in how you can grow within the company.
