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- Tasks: Serve customers, manage stock, and handle cash in a fast-paced environment.
- Company: Join WHSmith, transforming the UK's rest stop experience with travel essentials.
- Benefits: Enjoy up to £440 annual bonus, 60% discounts, and enhanced benefits like sick pay and life assurance.
- Why this job: Be part of an amazing team, learn new skills, and enjoy flexible hours with weekly pay.
- Qualifications: No experience needed; just bring your enthusiasm and willingness to learn!
- Other info: Check transport access before applying, as some locations may have limited public transport.
Nights Retail Assistant – £14.35ph (includes £2ph night shift premium) – 11pm to 7am, will include weekends
Address: Hilton Park Services, M6 J10,Essington, Wolverhampton, Staffordshire WV11 2AT
Joining moto is easy, we’re not seeking colleagues with years of customer service experience in hospitality or retail, we’re just looking for enthusiastic people to be part of our amazing team, delivering WHSmith’s handy range travel essentials and exceptional customer service as we transform the UK’s rest stop experience.
Don’t worry about the skills, we’ll teach you everything you need to know.
What we offer our Retail Assistants:
- Up to £440 annual bonus scheme
- Up to 60% colleague discount for you, family, and friends with brands such as Costa Coffee, Pret A Manger, M&S Simply Food, Burger King, Greggs, KFC, WHSmith and more… so nothing has to COSTA fortune at work.
- Enhanced benefits, including pension, sick pay, maternity, paternity, and life assurance
- Fabulous development opportunities including funded qualifications
- Weekly Pay
What you will be doing as a Retail Assistant:
- Serving customers in a timely manner
- Receiving deliveries and stock replenishment
- Providing exceptional customer service
- Maintaining stock levels by replenishing displays and fridges
- Handling customer enquiries
- Operating tills and handling cash
- Maintaining standards around product quality and cleanliness
Being a motorway services area means some of our sites will have either limited or no access through public transport, so please ensure to check that you are able to access the site before applying.
Similar roles might include team member, retail assistant, general or a customer service assistant, you might even be looking for a career change as a carer, cleaner or a warehouse assistant, we’d love to hear from you!
Hourly rates of pay may differ for under 18’s
*Please note internally this role is called Customer Service Assistant.
*Annual bonus scheme equivalent to 1 week\’s salary based on average hours worked (define period)
Where our customer’s journey pauses, yours just begins.
Apply today
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Retail Assistant - WHSmith WHSmith · Hilton Park employer: Moto
Contact Detail:
Moto Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Assistant - WHSmith WHSmith · Hilton Park
✨Tip Number 1
Familiarise yourself with WHSmith's product range and services. Knowing what they offer will help you engage with customers more effectively and show your enthusiasm for the role.
✨Tip Number 2
Highlight your availability for night shifts and weekends in any conversations or interviews. This shows your commitment to the role and willingness to work during the required hours.
✨Tip Number 3
Prepare to discuss your customer service philosophy. Even if you lack experience, sharing your thoughts on providing excellent service can demonstrate your potential fit for the team.
✨Tip Number 4
If possible, visit a WHSmith location before your application. Observing how staff interact with customers can give you valuable insights and talking points during your interview.
We think you need these skills to ace Retail Assistant - WHSmith WHSmith · Hilton Park
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what WHSmith is looking for in a Retail Assistant. Focus on the key responsibilities and the qualities they value, such as enthusiasm and a willingness to learn.
Tailor Your CV: Make sure your CV highlights any relevant experience, even if it's not directly in retail. Emphasise your customer service skills, teamwork, and any roles where you've demonstrated enthusiasm and a positive attitude.
Craft a Strong Cover Letter: Write a cover letter that reflects your personality and enthusiasm for the role. Mention why you want to work at WHSmith and how you can contribute to their team, focusing on your eagerness to learn and provide exceptional customer service.
Check Your Application: Before submitting, double-check your application for any spelling or grammatical errors. Ensure all required documents are included and that your contact information is correct, so WHSmith can easily reach you.
How to prepare for a job interview at Moto
✨Show Your Enthusiasm
Since WHSmith is looking for enthusiastic individuals, make sure to express your excitement about the role. Share why you want to be part of their team and how you can contribute to enhancing the customer experience.
✨Highlight Your Flexibility
The role involves night shifts and weekends, so it's important to demonstrate your availability and willingness to work these hours. Be clear about your schedule and any commitments that might affect your availability.
✨Emphasise Teamwork Skills
As a Retail Assistant, you'll be part of a team. Share examples from your past experiences where you've successfully worked with others, whether in a job or during group activities. This will show that you're a team player.
✨Prepare Questions
Have a few questions ready to ask at the end of the interview. This shows your interest in the role and the company. You might ask about training opportunities or what a typical day looks like for a Retail Assistant at WHSmith.