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- Tasks: Serve customers, manage stock, and provide exceptional service in a vibrant retail environment.
- Company: Join WHSmith, a leading brand transforming the UK’s rest stop experience.
- Benefits: Earn £12.40 per hour, enjoy discounts, bonuses, and weekly pay.
- Why this job: Be part of an enthusiastic team and develop your skills while having fun.
- Qualifications: No experience needed, just bring your enthusiasm and willingness to learn.
- Other info: Great career development opportunities and enhanced benefits await you!
£12.40 per hour – part time hours
Address: Toddington Services, M1 between Junction 11 and 12, Toddington, Dunstable, LU5 6HR
Joining moto is easy, we’re not seeking colleagues with years of customer service experience in hospitality or retail, we’re just looking for enthusiastic people to be part of our amazing team, delivering WHSmith’s handy range travel essentials and exceptional customer service as we transform the UK’s rest stop experience.
Don’t worry about the skills, we’ll teach you everything you need to know.
What we offer our Retail Assistants:
- Up to £440 annual bonus scheme
- Up to 60% colleague discount for you, family, and friends with brands such as Costa Coffee, Pret A Manger, M&S Simply Food, Burger King, Greggs, KFC, WHSmith and more… so nothing has to COSTA fortune at work.
- Enhanced benefits, including pension, sick pay, maternity, paternity, and life assurance
- Fabulous development opportunities including funded qualifications
- Weekly Pay
What you will be doing as a Retail Assistant:
- Serving customers in a timely manner
- Receiving deliveries and stock replenishment
- Providing exceptional customer service
- Maintaining stock levels by replenishing displays and fridges
- Handling customer enquiries
- Operating tills and handling cash
- Maintaining standards around product quality and cleanliness
Being a motorway services area means some of our sites will have either limited or no access through public transport, so please ensure to check that you are able to access the site before applying.
Similar roles might include team member, retail assistant, general or a customer service assistant, you might even be looking for a career change as a carer, cleaner or a warehouse assistant, we’d love to hear from you!
Hourly rates of pay may differ for under 18’s
*Annual bonus scheme equivalent to 1 week\\\’s salary based on average hours worked (define period)
Where our customer’s journey pauses, yours just begins.
Apply today
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Retail Assistant - WHSmith WHSmith · Toddington employer: Moto
Contact Detail:
Moto Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Assistant - WHSmith WHSmith · Toddington
✨Tip Number 1
Get to know WHSmith and their values! Before you step into that interview, do a bit of homework on the company. Understanding their mission and what they stand for will help you connect with the team and show your enthusiasm.
✨Tip Number 2
Practice your customer service skills! Even if you don’t have loads of experience, think about times when you’ve helped someone out or provided great service. Be ready to share those stories during your chat with us!
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look smart and presentable when you come in for your interview. It shows you care about the opportunity and are ready to represent WHSmith.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it’s super easy and straightforward, just like we like it!
We think you need these skills to ace Retail Assistant - WHSmith WHSmith · Toddington
Some tips for your application 🫡
Be Yourself: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for the role and what makes you tick.
Tailor Your Application: Make sure to customise your application to fit the Retail Assistant role. Highlight any relevant experiences, even if they’re not from retail, and explain how they make you a great fit for our team at WHSmith.
Keep It Clear and Concise: We appreciate straightforward applications. Stick to the point and avoid fluff. Use clear language and structure your application well so we can easily see why you’d be a fantastic addition to our team.
Apply Through Our Website: Don’t forget to apply through our website! It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it’s super simple to navigate!
How to prepare for a job interview at Moto
✨Show Your Enthusiasm
WHSmith is all about finding enthusiastic people, so make sure to express your excitement for the role during the interview. Share why you want to be part of their team and how you can contribute to delivering exceptional customer service.
✨Know the Company
Do a bit of homework on WHSmith and their offerings. Familiarise yourself with their range of travel essentials and any recent news about the company. This will show that you're genuinely interested and prepared, which can really impress the interviewers.
✨Prepare for Customer Scenarios
Since the role involves serving customers and handling enquiries, think about how you would respond to common customer scenarios. Practice answering questions like how you would deal with a difficult customer or how you would ensure a positive shopping experience.
✨Ask Questions
At the end of the interview, don’t forget to ask questions! This shows your interest in the role and helps you understand more about the team and work environment. You could ask about training opportunities or what a typical day looks like for a Retail Assistant.
