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For Companies At a Glance
- Tasks: Serve customers, manage stock, and handle enquiries in a fast-paced environment.
- Company: Join WHSmith, a leading brand transforming the UK’s rest stop experience.
- Benefits: Enjoy up to £440 annual bonus, 60% discounts, and enhanced benefits like sick pay and life assurance.
- Why this job: Be part of an enthusiastic team with great development opportunities and weekly pay.
- Qualifications: No experience needed; just bring your enthusiasm and willingness to learn!
- Other info: Check transport access before applying, as some sites have limited public transport options.
Overview
Retail Assistant – £12.40 per hour
Shifts: 8 hours per week, 6pm – 10pm weekdays
Address: Bridgwater Services, Huntworth Business Park, M5 Junction 24, Bridgwater TA6 6TS
Are you ready to be our next WHSmith Retail Assistant?
Here at moto we’re looking for enthusiastic, friendly people looking to get stuck in and join our awesome team, delivering WHSmith’s handy range travel essentials and exceptional customer service as we transform the UK’s rest stop experience.
Responsibilities
- Greeting customers with a warm and friendly welcome
- Processing orders and requests in a timely and efficient manner
- Delivering our brand standards to a level our customers have come to expect
- Resolving challenges and enquiries with a customer centric mindset
- Receiving deliveries and replenishing displays to provide maximum product availability
- Ensuring your workspace and store is kept clean, tidy and welcoming
- Maintaining supervision of our adult gaming areas
- Working with colleagues to deliver a culture of togetherness and teamwork
- Leaving our customers with a memorable experience worth coming back for
- Helping prepare the store, ready for the following day’s trade
What we’re looking for
We’re looking for someone who can effortlessly switch gears—thriving in fast-paced, high-energy environments while staying equally focused and productive in quieter, more independent settings. This role requires a dynamic individual who brings calm to the chaos and momentum to the lulls, ensuring consistent performance no matter the pace. If you\\\’re adaptable, self-motivated, and ready to tackle whatever the day brings, we want to hear from you.
What we value
We don’t just hire a person, we hire real life individuals, as a business we value equality, diversity and inclusion, welcoming applications from all backgrounds and experiences, we’re also leading the way in further developing a workplace where you can thrive, contribute and be your authentic self.
Working for moto is truly amazing, but don’t just take our word for it, we’ve been recognised in the Sunday Times Best Places to Work in 2024 and 2025!
We offer flexible working arrangements, including full or part time hours, as well as wherever we can compress or a fixed shift pattern to support your work life balance.
Disclaimers
- *Hourly rates of pay may differ for under 18’s, our night shift roles include a premium of £2ph
- *Please note this role internally is known as Customer Service Assistant
- *Annual bonus scheme is equivalent to work week’s salary based on average hours worked over a defined period.
INDLP
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Retail Assistant - WHSmith WHSmith · Bridgwater employer: Moto
Contact Detail:
Moto Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Assistant - WHSmith WHSmith · Bridgwater
✨Tip Number 1
Familiarise yourself with WHSmith's product range and services. Knowing what they offer will help you engage with customers more effectively and show your enthusiasm for the role.
✨Tip Number 2
Visit the Bridgwater location if possible, and observe the store's operations. This will give you insights into the work environment and customer interactions, which you can mention during your interview.
✨Tip Number 3
Prepare to discuss your availability, especially since the role requires weekend shifts. Being flexible with your hours can make you a more attractive candidate.
✨Tip Number 4
Show your enthusiasm for customer service in your conversations. WHSmith values a positive attitude, so be ready to share examples of how you enjoy helping others.
We think you need these skills to ace Retail Assistant - WHSmith WHSmith · Bridgwater
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what WHSmith is looking for in a Retail Assistant. Focus on the key responsibilities and required skills, even if they mention that no prior experience is necessary.
Tailor Your CV: Make sure your CV highlights any relevant experience or skills, even if they are from different fields. Emphasise your enthusiasm for customer service and your ability to learn quickly.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for working in retail and your eagerness to join WHSmith. Mention why you are interested in this specific role and how you can contribute to their team.
Proofread Your Application: Before submitting your application, double-check for any spelling or grammatical errors. A well-presented application reflects your attention to detail and professionalism.
How to prepare for a job interview at Moto
✨Show Your Enthusiasm
Since WHSmith is looking for enthusiastic individuals, make sure to express your excitement about the role. Share why you want to be part of their team and how you can contribute to enhancing the customer experience.
✨Highlight Transferable Skills
Even if you don't have direct retail experience, think about skills from previous jobs or life experiences that relate to customer service. Communication, teamwork, and problem-solving are all valuable traits that can set you apart.
✨Prepare for Common Questions
Anticipate questions like 'How would you handle a difficult customer?' or 'What does good customer service mean to you?'. Practising your responses will help you feel more confident during the interview.
✨Ask Thoughtful Questions
At the end of the interview, be ready to ask questions about the team culture, training opportunities, or what a typical day looks like. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
