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- Tasks: Serve customers, manage stock, and provide top-notch service in a fast-paced environment.
- Company: Join M&S Simply Food, transforming the UK's rest stop experience with high-quality food.
- Benefits: Enjoy up to £440 bonus, 60% discounts, enhanced benefits, and weekly pay.
- Why this job: Be part of an enthusiastic team, learn new skills, and enjoy fabulous development opportunities.
- Qualifications: No experience needed; just bring your enthusiasm and willingness to learn!
- Other info: Check transport access before applying, as some locations may have limited public transport.
Retail Assistant – £12.90 per hour
Shifts: Full Time, 6am – 2pm/2pm -10pm
Address: Winchester Services, M3, Shroner Wood, Winchester SO21 1PP
Are you ready to be our next M&S Simply Food Retail Assistant?
Here at moto we’re looking for enthusiastic, friendly people looking to get stuck in and join our awesome team, delivering M&S Simply Food’s handy range quality food items and exceptional customer service as we transform the UK’s rest stop experience.
What we offer our Retail Assistants:
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Up to 1 week’s discretionary bonus pay per year paid just in time for Christmas
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Up to 60% colleague discount across our franchise partner brands
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Enhanced benefits, including, sick pay, enhanced family friend benefits and life assurance
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Fantastic development opportunities including funded qualifications
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Weekly Pay
What you’ll be doing as a Retail Assistant:
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Greeting customers with a warm and friendly welcome
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Processing orders and requests in a timely and efficient manner
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Delivering our brand standards to a level our customers have come to expect
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Resolving challenges and enquiries with a customer centric mindset
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Receiving deliveries and replenishing displays to provide maximum product availability
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Ensuring your workspace and store is kept clean, tidy and welcoming
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Working with colleagues to deliver a culture of togetherness and teamwork
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Leaving our customers with a memorable experience worth coming back for
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Helping prepare the store, ready for the following days trade
What we’re looking for in you:
We’re looking for someone who can effortlessly switch gears—thriving in fast-paced, high-energy environments while staying equally focused and productive in quieter, more independent settings. This role requires a dynamic individual who brings calm to the chaos and momentum to the lulls, ensuring consistent performance no matter the pace. If you\’re adaptable, self-motivated, and ready to tackle whatever the day brings, we want to hear from you.
What we value:
We don’t just hire a person, we hire real life individuals, as a business we value equality, diversity and inclusion, welcoming applications from all backgrounds and experiences, we’re also leading the way in further developing a workplace where you can thrive, contribute and be your authentic self.
Working for moto is truly amazing, but don’t just take our word for it, we’ve been recognised in the Sunday Times Best Places to Work in 2024 and 2025!
We offer flexible working arrangements, including full or part time hours, as well as wherever we can compress or a fixed shift pattern to support your work life balance.
Disclaimers:
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Hourly rates of pay may differ for under 18’s, our night shift roles include a premium of £2ph
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Please note this role internally is known as Customer Service Assistant
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Annual bonus scheme is equivalent to work week’s salary based on average hours worked over a defined period.
INDLP
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Retail Assistant - M&S Simply Food M&S Simply Food · Winchester employer: Moto
Contact Detail:
Moto Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Assistant - M&S Simply Food M&S Simply Food · Winchester
✨Tip Number 1
Show your enthusiasm! Since M&S Simply Food is looking for enthusiastic individuals rather than those with extensive experience, make sure to convey your passion for customer service and teamwork during any interactions you have with the team.
✨Tip Number 2
Familiarise yourself with M&S Simply Food's products. Having a good understanding of their range can help you stand out in conversations and demonstrate your genuine interest in the role.
✨Tip Number 3
Be prepared to discuss your availability. Since the role has specific shift patterns, being clear about when you can work will show that you're serious about the position and willing to fit into their schedule.
✨Tip Number 4
Research the location and transport options. As some sites may have limited access via public transport, knowing how you'll get to the Winchester Services will demonstrate your commitment and readiness to start the job.
We think you need these skills to ace Retail Assistant - M&S Simply Food M&S Simply Food · Winchester
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what M&S Simply Food is looking for in a Retail Assistant. Focus on the key responsibilities and required skills, even if they mention that no prior experience is necessary.
Tailor Your CV: Make sure your CV highlights any relevant experience or skills that align with the role. Even if you don't have direct retail experience, emphasise your enthusiasm and willingness to learn, as well as any customer service experience you may have.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for customer service and your eagerness to join the M&S team. Mention why you are interested in this specific role and how you can contribute to their mission of delivering exceptional service.
Proofread Your Application: Before submitting your application, take the time to proofread your CV and cover letter. Check for any spelling or grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail.
How to prepare for a job interview at Moto
✨Show Your Enthusiasm
Since the company is looking for enthusiastic individuals, make sure to express your excitement about the role and the opportunity to work with M&S Simply Food. Share why you want to be part of their team and how you can contribute positively.
✨Demonstrate Customer Service Skills
Even if you don't have extensive experience, think of examples from your past where you've provided good customer service. This could be from any job or even volunteer work. Be ready to discuss how you handled customer inquiries or resolved issues.
✨Ask Questions
Prepare a few questions to ask at the end of the interview. This shows your interest in the role and the company. You might ask about the training process, team dynamics, or what a typical day looks like for a Retail Assistant.
✨Be Punctual and Presentable
Arrive on time and dress appropriately for the interview. A neat appearance reflects your professionalism and respect for the opportunity. It’s also a good idea to check the location beforehand to avoid any last-minute issues.