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- Tasks: Join our team to deliver quality food and exceptional customer service.
- Company: M&S Simply Food at moto, transforming the UK’s rest stop experience.
- Benefits: Earn £12.40ph, enjoy up to 60% discount, and receive weekly pay.
- Why this job: Be part of a dynamic team and create memorable experiences for customers.
- Qualifications: Looking for adaptable, self-motivated individuals ready for a fast-paced environment.
- Other info: Flexible hours, fantastic development opportunities, and recognised as a top workplace.
Retail Assistant – £12.40ph
Shifts: Vary between 5am to 10pm Monday to Sunday, 21hrs per week
Address: Toddington Services, M1 J11/12, Dunstable, Bedfordshire, LU5 6HR
Are you ready to be our next M&S Simply Food Retail Assistant?
Here at moto we’re looking for enthusiastic, friendly people looking to get stuck in and join our awesome team, delivering M&S Simply Food’s handy range quality food items and exceptional customer service as we transform the UK’s rest stop experience.
What we offer our Retail Assistants:
- Up to 1 week’s discretionary bonus pay per year paid just in time for Christmas
- Up to 60% colleague discount across our franchise partner brands
- Enhanced benefits, including, sick pay, enhanced family friend benefits and life assurance
- Fantastic development opportunities including funded qualifications
- Weekly Pay
What you’ll be doing as a Retail Assistant:
- Greeting customers with a warm and friendly welcome
- Processing orders and requests in a timely and efficient manner
- Delivering our brand standards to a level our customers have come to expect
- Resolving challenges and enquiries with a customer centric mindset
- Receiving deliveries and replenishing displays to provide maximum product availability
- Ensuring your workspace and store is kept clean, tidy and welcoming
- Working with colleagues to deliver a culture of togetherness and teamwork
- Leaving our customers with a memorable experience worth coming back for
- Helping prepare the store, ready for the following days trade
What we’re looking for in you:
We’re looking for someone who can effortlessly switch gears—thriving in fast-paced, high-energy environments while staying equally focused and productive in quieter, more independent settings. This role requires a dynamic individual who brings calm to the chaos and momentum to the lulls, ensuring consistent performance no matter the pace. If you\’re adaptable, self-motivated, and ready to tackle whatever the day brings, we want to hear from you.
What we value:
We don’t just hire a person, we hire real life individuals, as a business we value equality, diversity and inclusion, welcoming applications from all backgrounds and experiences, we’re also leading the way in further developing a workplace where you can thrive, contribute and be your authentic self.
Working for moto is truly amazing, but don’t just take our word for it, we’ve been recognised in the Sunday Times Best Places to Work in 2024 and 2025!
We offer flexible working arrangements, including full or part time hours, as well as wherever we can compress or a fixed shift pattern to support your work life balance.
Disclaimers:
*Hourly rates of pay may differ for under 18’s, our night shift roles include a premium of £2ph
*Please note this role internally is known as Customer Service Assistant
*Annual bonus scheme is equivalent to work week’s salary based on average hours worked over a defined period.
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Retail Assistant - M&S Simply Food M&S Simply Food · Toddington employer: Moto
Contact Detail:
Moto Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Assistant - M&S Simply Food M&S Simply Food · Toddington
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on M&S Simply Food and moto. Understanding their values and what they stand for will help you connect with the team and show that you're genuinely interested in being part of their culture.
✨Tip Number 2
Practice your customer service skills! Since this role is all about delivering exceptional service, think of examples from your past experiences where you've gone above and beyond for a customer. Be ready to share these stories during your chat with us!
✨Tip Number 3
Dress the part! When you come in for your interview, make sure you look smart and presentable. It shows that you take the opportunity seriously and are ready to represent the brand well.
✨Tip Number 4
Apply through our website! We want to make it easy for you to join our awesome team. By applying directly, you’ll have a better chance of standing out and getting noticed by our hiring managers. So, don’t hesitate—get your application in today!
We think you need these skills to ace Retail Assistant - M&S Simply Food M&S Simply Food · Toddington
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for customer service shine through! We love seeing candidates who are genuinely excited about joining our team and making a difference in our customers' experiences.
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the Retail Assistant role. We want to see how you can thrive in fast-paced environments and contribute to our awesome team!
Be Yourself: We value authenticity, so don’t be afraid to let your personality come through in your application. Share your unique experiences and perspectives that make you a great fit for our diverse workplace.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to review your application and get you one step closer to joining our fantastic team!
How to prepare for a job interview at Moto
✨Know the Brand
Before your interview, take some time to research M&S Simply Food. Understand their values, product range, and what makes them stand out in the retail sector. This knowledge will help you answer questions confidently and show that you're genuinely interested in being part of their team.
✨Show Your Customer Service Skills
As a Retail Assistant, exceptional customer service is key. Prepare examples from your past experiences where you've gone above and beyond for customers. Think about how you can demonstrate your friendly and enthusiastic nature during the interview—this is what they’re looking for!
✨Be Ready for Fast-Paced Scenarios
Since the role requires adaptability in both busy and quieter times, be prepared to discuss how you handle pressure and maintain productivity. You might even want to think of a specific situation where you thrived in a fast-paced environment or managed to stay focused during quieter periods.
✨Emphasise Teamwork
M&S Simply Food values a culture of togetherness and teamwork. Be ready to talk about your experiences working in teams, how you contribute to a positive work environment, and any instances where you helped resolve conflicts or supported colleagues. This will show that you align with their values.