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- Tasks: Serve customers, manage stock, and provide top-notch service in a vibrant retail environment.
- Company: Join M&S Simply Food, transforming the UK's rest stop experience with high-quality food.
- Benefits: Enjoy up to £440 bonus, 60% discounts, enhanced benefits, and weekly pay.
- Why this job: Be part of an amazing team, learn new skills, and enjoy fabulous development opportunities.
- Qualifications: No experience needed; just bring your enthusiasm and willingness to learn!
- Other info: Check transport access before applying, as some sites may have limited public transport options.
Retail Assistant – £12.40ph
Shifts: 4am to 12 noon, 1 day in 7 per week
Address: Pease Pottage Services, M23 Junction 11, Brighton Road, Pease Pottage, Crawley, RH11 9YA
Are you ready to be our next M&S Simply Food Retail Assistant?
Here at moto we’re looking for enthusiastic, friendly people looking to get stuck in and join our awesome team, delivering M&S Simply Food’s handy range quality food items and exceptional customer service as we transform the UK’s rest stop experience.
What we offer our Retail Assistants:
- Up to 1 week’s discretionary bonus pay per year paid just in time for Christmas
- Up to 60% colleague discount across our franchise partner brands
- Enhanced benefits, including, sick pay, enhanced family friend benefits and life assurance
- Fantastic development opportunities including funded qualifications
- Weekly Pay
What you’ll be doing as a Retail Assistant:
- Greeting customers with a warm and friendly welcome
- Processing orders and requests in a timely and efficient manner
- Delivering our brand standards to a level our customers have come to expect
- Resolving challenges and enquiries with a customer centric mindset
- Receiving deliveries and replenishing displays to provide maximum product availability
- Ensuring your workspace and store is kept clean, tidy and welcoming
- Working with colleagues to deliver a culture of togetherness and teamwork
- Leaving our customers with a memorable experience worth coming back for
- Helping prepare the store, ready for the following days trade
What we’re looking for in you:
We’re looking for someone who can effortlessly switch gears—thriving in fast-paced, high-energy environments while staying equally focused and productive in quieter, more independent settings. This role requires a dynamic individual who brings calm to the chaos and momentum to the lulls, ensuring consistent performance no matter the pace. If you\’re adaptable, self-motivated, and ready to tackle whatever the day brings, we want to hear from you.
What we value:
We don’t just hire a person, we hire real life individuals, as a business we value equality, diversity and inclusion, welcoming applications from all backgrounds and experiences, we’re also leading the way in further developing a workplace where you can thrive, contribute and be your authentic self.
Working for moto is truly amazing, but don’t just take our word for it, we’ve been recognised in the Sunday Times Best Places to Work in 2024 and 2025!
We offer flexible working arrangements, including full or part time hours, as well as wherever we can compress or a fixed shift pattern to support your work life balance.
Disclaimers:
- Hourly rates of pay may differ for under 18’s, our night shift roles include a premium of £2ph
- Please note this role internally is known as Customer Service Assistant
- Annual bonus scheme is equivalent to work week’s salary based on average hours worked over a defined period.
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Retail Assistant - M&S Simply Food M&S Simply Food · Pease Pottage employer: Moto
Contact Detail:
Moto Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Assistant - M&S Simply Food M&S Simply Food · Pease Pottage
✨Tip Number 1
Show your enthusiasm! When you apply for the Retail Assistant position, make sure to convey your excitement about working in a customer-focused environment. Employers love candidates who are genuinely interested in providing great service.
✨Tip Number 2
Familiarise yourself with M&S Simply Food's products and values. Understanding what they offer and their commitment to quality will help you stand out during any interviews or discussions.
✨Tip Number 3
Be prepared to discuss your availability. Since some locations may have limited public transport access, showing flexibility in your working hours can make you a more attractive candidate.
✨Tip Number 4
Network with current employees if possible. Engaging with those already working at M&S Simply Food can provide you with insider tips and potentially even a referral, which can significantly boost your chances of landing the job.
We think you need these skills to ace Retail Assistant - M&S Simply Food M&S Simply Food · Pease Pottage
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what M&S Simply Food is looking for in a Retail Assistant. Focus on the key responsibilities and the qualities they value, such as enthusiasm and a willingness to learn.
Tailor Your CV: Make sure your CV highlights any relevant experience, even if it's not directly in retail. Emphasise your customer service skills, teamwork, and any other transferable skills that align with the role.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the position. Mention why you want to work at M&S Simply Food and how you can contribute to their team, focusing on your eagerness to learn and provide excellent customer service.
Proofread Your Application: Before submitting your application, take the time to proofread it for any spelling or grammatical errors. A well-presented application reflects your attention to detail and professionalism.
How to prepare for a job interview at Moto
✨Show Your Enthusiasm
Since the company is looking for enthusiastic individuals, make sure to express your excitement about the role and the opportunity to work with M&S Simply Food. Share why you want to be part of their team and how you can contribute positively.
✨Demonstrate Customer Service Skills
Even if you don't have extensive experience, think of examples from your past where you've provided good customer service. This could be from any job or even volunteer work. Highlight your ability to communicate effectively and handle enquiries.
✨Ask Questions
Prepare a few questions to ask during the interview. This shows your interest in the role and the company. You might ask about the training process, team dynamics, or what a typical day looks like for a Retail Assistant.
✨Be Ready to Discuss Flexibility
Given that some locations may have limited transport access, be prepared to discuss your availability and how you plan to commute. Showing that you're flexible and willing to adapt will make a positive impression.
