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- Tasks: Serve customers, manage stock, and provide exceptional service in a fast-paced environment.
- Company: Join M&S Simply Food, transforming the UK's rest stop experience with high-quality food.
- Benefits: Enjoy up to £440 annual bonus, 60% discounts, enhanced benefits, and weekly pay.
- Why this job: Be part of an amazing team, learn new skills, and enjoy fabulous development opportunities.
- Qualifications: No experience needed; just bring your enthusiasm and willingness to learn!
- Other info: Check transport access before applying, as some sites have limited public transport options.
£12.40 per hour – 14 Hours per week
Address: Kinross Services, M90, Kinross KY13 0NQ
Joining moto is easy, we’re not seeking colleagues with years of customer service experience in hospitality or retail, we’re just looking for enthusiastic people to be part of our amazing team, delivering M&S Simply Food’s handy range of high-quality food and exceptional customer service as we transform the UK’s rest stop experience.
Don’t worry about the skills, we’ll teach you everything you need to know.
What we offer our Retail Assistants:
- Up to £440 annual bonus scheme
- Up to 60% colleague discount for you, family, and friends with brands such as Costa Coffee, Pret A Manger, M&S Simply Food, Burger King, Greggs, KFC, WHSmith and more… so nothing has to COSTA fortune at work.
- Enhanced benefits, including pension, sick pay, maternity, paternity, and life assurance
- Fabulous development opportunities including funded qualifications
- Weekly Pay
What you will be doing as a Retail Assistant:
- Serving customers in a timely manner
- Receiving deliveries and stock replenishment
- Providing exceptional customer service
- Maintaining stock levels by replenishing displays and fridges
- Handling customer enquiries
- Operating tills and handling cash
- Maintaining standards around product quality and cleanliness
Being a motorway services area means some of our sites will have either limited or no access through public transport, so please ensure to check that you are able to access the site before applying.
Similar roles might include team member, retail assistant, general or a customer service assistant, you might even be looking for a career change as a carer, cleaner or a warehouse assistant, we’d love to hear from you!
Hourly rates of pay may differ for under 18’s
Where our customer’s journey pauses, yours just begins.
Apply today
*Please note internally this role is called Customer Service Assistant.
*Annual bonus scheme equivalent to 1 week\’s salary based on average hours worked (define period)
INDLP
Want to know what it\’s like to work for us? Find out from our colleague Terri
#J-18808-Ljbffr
Retail Assistant - M&S Simply Food M&S Simply Food · Kinross employer: Moto
Contact Detail:
Moto Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Assistant - M&S Simply Food M&S Simply Food · Kinross
✨Tip Number 1
Show your enthusiasm! Since M&S Simply Food is looking for enthusiastic individuals rather than those with extensive experience, make sure to convey your passion for customer service and teamwork during any interactions you have with us.
✨Tip Number 2
Familiarise yourself with M&S Simply Food's products. Having a good understanding of the high-quality food we offer can help you stand out as a candidate who is genuinely interested in the role and ready to engage with customers.
✨Tip Number 3
Prepare to discuss your availability and transport options. Since some locations may have limited public transport access, being clear about how you plan to get to work can demonstrate your commitment and reliability.
✨Tip Number 4
Think about examples from your past experiences that showcase your ability to work in a team or handle customer interactions. Even if they are not from retail, these stories can highlight your transferable skills and make a positive impression.
We think you need these skills to ace Retail Assistant - M&S Simply Food M&S Simply Food · Kinross
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what M&S Simply Food is looking for in a Retail Assistant. Focus on the key responsibilities and skills mentioned, such as customer service and stock management.
Tailor Your CV: Make sure your CV highlights any relevant experience or skills that align with the role. Even if you don't have direct retail experience, emphasise your enthusiasm and willingness to learn, as these are key traits they are looking for.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for customer service and your eagerness to join the team. Mention why you want to work at M&S Simply Food specifically and how you can contribute to their mission of delivering exceptional service.
Proofread Your Application: Before submitting your application, take the time to proofread it for any spelling or grammatical errors. A well-presented application reflects your attention to detail and professionalism.
How to prepare for a job interview at Moto
✨Show Your Enthusiasm
Since the company is looking for enthusiastic individuals, make sure to express your excitement about the role and the opportunity to work with M&S Simply Food. Share why you want to be part of their team and how you can contribute positively.
✨Highlight Your Customer Service Skills
Even if you don't have direct experience in retail, think about any past experiences where you've provided excellent customer service. Be ready to share examples that demonstrate your ability to handle enquiries and maintain a positive attitude.
✨Ask Questions About Training
The company mentions that they will teach you everything you need to know. Prepare some questions about the training process and what support you can expect as a new Retail Assistant. This shows your willingness to learn and adapt.
✨Check Your Transport Options
As the job is located at a motorway services area, ensure you have a reliable way to get to the site. Mentioning your transport arrangements during the interview can demonstrate your commitment and reliability.