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- Tasks: Serve customers, manage stock, and maintain high standards of service.
- Company: Join M&S Simply Food at Moto, transforming the UK's rest stop experience.
- Benefits: Enjoy up to 60% discount, annual bonuses, and weekly pay.
- Why this job: Be part of a vibrant team with great development opportunities and a fun work culture.
- Qualifications: No prior experience needed; we’ll provide all the training you need.
- Other info: Check transport access before applying, as some locations may have limited public transport.
£12.35 per hour
Part Time – including Weekends
Address: Doncaster Services, M18 Junction 5, Hatfield, Doncaster DN8 5GS
Join us atMoto! We’re looking for enthusiastic people to be part of our amazing team, delivering M&S Simply Food’s handy range of high-quality food and exceptional customer service as we transform the UK’s rest stop experience.
Don’t worry about the skills, we’ll teach you everything you need to know.
What we offer our Retail Assistants:
- Up to £440 annual bonus scheme
- Up to 60% colleague discount for you, family, and friends with brands such as Costa Coffee, Pret A Manger, M&S Simply Food, Burger King, Greggs, KFC, WHSmith and more… so nothing has to COSTA fortune at work.
- Enhanced benefits, including pension, sick pay, maternity, paternity, and life assurance
- Fabulous development opportunities including funded qualifications
- Weekly Pay
What you will be doing as a Retail Assistant:
- Serving customers in a timely manner
- Receiving deliveries and stock replenishment
- Providing exceptional customer service
- Maintaining stock levels by replenishing displays and fridges
- Handling customer enquiries
- Operating tills and handling cash
- Maintaining standards around product quality and cleanliness
Being a motorway services area means some of our sites will have either limited or no access through public transport, so please ensure to check that you are able to access the site before applying.
Similar roles might include team member, retail assistant, general or a customer service assistant, you might even be looking for a career change as a carer, cleaner or a warehouse assistant, we’d love to hear from you!
Hourly rates of pay may differ for under 18’s
Where our customer’s journey pauses, yours just begins.
Apply today
*Please note internally this role is called Customer Service Assistant.
*Annual bonus scheme equivalent to 1 week\’s salary based on average hours worked (define period)
INDLP
Want to know what it\’s like to work for us? Find out from our colleague Terri
#J-18808-Ljbffr
Retail Assistant - M&S Simply Food M&S Simply Food · Doncaster employer: Moto
Contact Detail:
Moto Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Assistant - M&S Simply Food M&S Simply Food · Doncaster
✨Tip Number 1
Familiarise yourself with M&S Simply Food's product range and values. Understanding their commitment to quality and customer service will help you connect better during any interviews or conversations with the team.
✨Tip Number 2
Show your enthusiasm for working in a fast-paced retail environment. Highlight any previous experience in customer service or teamwork, even if it's from different sectors, as this can demonstrate your adaptability and eagerness to learn.
✨Tip Number 3
Prepare to discuss how you would handle specific customer scenarios. Think about examples where you've provided excellent service or resolved issues, as this will showcase your problem-solving skills and customer focus.
✨Tip Number 4
Since the role is at a motorway services area, ensure you have a reliable way to commute. Mentioning your transport arrangements during your application can show your commitment and readiness to take on the role.
We think you need these skills to ace Retail Assistant - M&S Simply Food M&S Simply Food · Doncaster
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what M&S Simply Food is looking for in a Retail Assistant. Highlight key responsibilities and required skills that you can demonstrate in your application.
Tailor Your CV: Customise your CV to reflect relevant experience and skills that align with the Retail Assistant role. Emphasise any previous customer service experience or roles that involved teamwork, as these are crucial for this position.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention why you want to work at M&S Simply Food and how you can contribute to their team, focusing on your customer service skills.
Proofread Your Application: Before submitting, make sure to proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects attention to detail and professionalism, which are important in retail.
How to prepare for a job interview at Moto
✨Show Your Enthusiasm
Retail roles thrive on energy and positivity. Make sure to express your enthusiasm for the position and the company during the interview. A genuine smile and a friendly attitude can go a long way in making a great first impression.
✨Prepare for Customer Scenarios
Since the role involves serving customers, be ready to discuss how you would handle various customer service scenarios. Think of examples from past experiences or even hypothetical situations that demonstrate your problem-solving skills and ability to provide exceptional service.
✨Know the Company
Familiarise yourself with M&S Simply Food and its values. Understanding their commitment to quality and customer service will help you align your answers with what they are looking for in a candidate. It shows that you are genuinely interested in being part of their team.
✨Ask Thoughtful Questions
At the end of the interview, when given the chance, ask insightful questions about the role or the company culture. This not only shows your interest but also helps you determine if this is the right fit for you. Questions about training opportunities or team dynamics can be particularly effective.