At a Glance
- Tasks: Serve customers, manage stock, and provide top-notch service in a vibrant environment.
- Company: Join M&S Simply Food, transforming the UK's rest stop experience with quality food.
- Benefits: Enjoy up to £440 bonus, 60% discounts, enhanced benefits, and weekly pay.
- Why this job: Be part of an enthusiastic team, learn new skills, and enjoy fantastic development opportunities.
- Qualifications: No experience needed; just bring your enthusiasm and willingness to learn!
- Other info: Check transport access before applying, as some locations may have limited public transport.
Retail Assistant – £12.40 per hour
Shifts: Various between 5:30 and 22:15, 14 Hours per week
Address: Kinross Services, M90, Kinross KY13 0NQ
What we offer our Retail Assistants:
- Up to 1 week’s discretionary bonus pay per year paid just in time for Christmas
- Up to 60% colleague discount across our franchise partner brands
- Enhanced benefits, including sick pay, enhanced family friend benefits and life assurance
- Fantastic development opportunities including funded qualifications
- Weekly Pay
What you’ll be doing as a Retail Assistant:
- Greeting customers with a warm and friendly welcome
- Processing orders and requests in a timely and efficient manner
- Delivering our brand standards to a level our customers have come to expect
- Resolving challenges and enquiries with a customer centric mindset
- Receiving deliveries and replenishing displays to provide maximum product availability
- Ensuring your workspace and store is kept clean, tidy and welcoming
- Working with colleagues to deliver a culture of togetherness and teamwork
- Leaving our customers with a memorable experience worth coming back for
- Helping prepare the store, ready for the following days trade
What we’re looking for in you:
We’re looking for someone who can effortlessly switch gears—thriving in fast‑paced, high‑energy environments while staying equally focused and productive in quieter, more independent settings. This role requires a dynamic individual who brings calm to the chaos and momentum to the lulls, ensuring consistent performance no matter the pace. If you’re adaptable, self‑motivated, and ready to tackle whatever the day brings, we want to hear from you.
What we value:
We don’t just hire a person, we hire real life individuals. As a business we value equality, diversity and inclusion, welcoming applications from all backgrounds and experiences, and we’re also leading the way in further developing a workplace where you can thrive, contribute and be your authentic self.
Working for moto is truly amazing, but don’t just take our word for it, we’ve been recognised in the Sunday Times Best Places to Work in 2024 and 2025!
Flexible working arrangements:
We offer flexible working arrangements, including full or part time hours, as well as wherever we can compress or a fixed shift pattern to support your work life balance.
Disclaimers:
- Hourly rates of pay may differ for under 18’s, our night shift roles include a premium of £2ph
- Please note this role internally is known as Customer Service Assistant
- Annual bonus scheme is equivalent to work week’s salary based on average hours worked over a defined period.
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Retail Assistant - M&S Simply Food M&S Simply Food · Kinross employer: Moto
Contact Detail:
Moto Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Assistant - M&S Simply Food M&S Simply Food · Kinross
✨Tip Number 1
Show your enthusiasm! Since M&S Simply Food is looking for enthusiastic individuals rather than those with extensive experience, make sure to convey your passion for customer service and teamwork during any interactions you have with the team.
✨Tip Number 2
Familiarise yourself with M&S Simply Food's products. Having a good understanding of their range will not only help you in conversations but also demonstrate your genuine interest in the role and the brand.
✨Tip Number 3
Be prepared to discuss your availability and transport options. Since some locations may have limited public transport access, being upfront about how you plan to get to work can show your commitment and reliability.
✨Tip Number 4
Engage with current employees if possible. If you know anyone working at M&S Simply Food, ask them about their experiences and any tips they might have. This insider knowledge can give you an edge during the application process.
We think you need these skills to ace Retail Assistant - M&S Simply Food M&S Simply Food · Kinross
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what M&S Simply Food is looking for in a Retail Assistant. Focus on the key responsibilities and skills mentioned, such as customer service and stock management.
Tailor Your CV: Make sure your CV highlights any relevant experience or skills that align with the role. Even if you don't have direct retail experience, emphasise your enthusiasm and willingness to learn, as these are key traits they are looking for.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for customer service and your eagerness to join the team. Mention why you want to work at M&S Simply Food specifically and how you can contribute to their mission of delivering exceptional service.
Proofread Your Application: Before submitting your application, take the time to proofread it for any spelling or grammatical errors. A well-presented application reflects your attention to detail and professionalism.
How to prepare for a job interview at Moto
✨Show Your Enthusiasm
Since the company is looking for enthusiastic individuals, make sure to express your excitement about the role and the opportunity to work with M&S Simply Food. Share why you want to be part of their team and how you can contribute positively.
✨Highlight Your Customer Service Skills
Even if you don't have direct experience in retail, think about any past experiences where you've provided excellent customer service. Be ready to share examples that demonstrate your ability to handle enquiries and maintain a positive attitude.
✨Ask Questions About Training
The company mentions that they will teach you everything you need to know. Prepare some questions about the training process and what support you can expect as a new Retail Assistant. This shows your willingness to learn and adapt.
✨Check Your Accessibility
Since some sites may have limited public transport access, ensure you can easily get to the location. Mention your transport arrangements during the interview to show that you are reliable and committed to the role.