At a Glance
- Tasks: Serve customers, manage stock, and provide exceptional service in a fast-paced environment.
- Company: Join M&S Simply Food, transforming the UK's rest stop experience with high-quality food.
- Benefits: Enjoy up to £440 annual bonus, 60% discounts, enhanced benefits, and weekly pay.
- Other info: Check transport access before applying; roles may vary from team member to customer service assistant.
- Why this job: Be part of an enthusiastic team, gain valuable skills, and enjoy fabulous development opportunities.
- Qualifications: No experience needed; just bring your enthusiasm and willingness to learn!
Address: Woolley Edge Services, M1, Wakefield WF4 4LQ
Joining moto is easy, we\'re not seeking colleagues with years of customer service experience in hospitality or retail, we\'re just looking for enthusiastic people to be part of our amazing team, delivering M&S Simply Food\'s handy range of high-quality food and exceptional customer service as we transform the UK\'s rest stop experience.
Don\'t worry about the skills, we\'ll teach you everything you need to know.
What we offer our Retail Assistants:
- Up to £440 annual bonus scheme
- Up to 60% colleague discount for you, family, and friends with brands such as Costa Coffee, Pret A Manger, M&S Simply Food, Burger King, Greggs, KFC, WHSmith and more... so nothing has to COSTA fortune at work.
- Enhanced benefits, including pension, sick pay, maternity, paternity, and life assurance
- Fabulous development opportunities including funded qualifications
- Weekly Pay
What you will be doing as a Retail Assistant:
- Serving customers in a timely manner
- Receiving deliveries and stock replenishment
- Providing exceptional customer service
- Maintaining stock levels by replenishing displays and fridges
- Handling customer enquiries
- Operating tills and handling cash
- Maintaining standards around product quality and cleanliness
Being a motorway services area means some of our sites will have either limited or no access through public transport, so please ensure to check that you are able to access the site before applying.
Similar roles might include team member, retail assistant, general or a customer service assistant, you might even be looking for a career change as a carer, cleaner or a warehouse assistant, we\'d love to hear from you!
Hourly rates of pay may differ for under 18\'s
Where our customer\'s journey pauses, yours just begins .
Apply today
*Please note internally this role is called Customer Service Assistant.
* Annual bonus scheme equivalent to 1 week\'s salary based on average hours worked (define period)
INDLP
Want to know what it\'s like to work for us? Find out from our colleague Terri
Department M&S Simply Food Role Retail Assistant Locations Woolley Edge Hourly salary £12.35 Job Type Permanent Working Hours Part-time
Retail Assistant - M&S Simply Food in Wakefield employer: Moto
At M&S Simply Food, we pride ourselves on being an excellent employer, offering a vibrant work culture where enthusiasm is valued over experience. Our team members enjoy generous benefits such as up to 60% discount across popular brands, a bonus scheme, and opportunities for personal development through funded qualifications. Located at Woolley Edge Services, we provide a unique environment that transforms the rest stop experience while ensuring our employees feel supported and appreciated.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Assistant - M&S Simply Food in Wakefield
✨Tip Number 1
Show your enthusiasm! Since M&S Simply Food is looking for enthusiastic individuals rather than those with extensive experience, make sure to convey your passion for customer service and teamwork during any interactions you have with us.
✨Tip Number 2
Familiarise yourself with M&S Simply Food's products. Having a good understanding of the range of high-quality food we offer can help you stand out as a candidate who is genuinely interested in the role and ready to provide exceptional service.
✨Tip Number 3
Prepare to discuss your availability. Since this role is part-time and located at a motorway services area, being clear about your schedule and how you can fit into our team will show that you're committed and ready to jump in.
✨Tip Number 4
Think about your customer service approach. Even if you don't have formal experience, consider examples from your life where you've provided great service or helped others, as these stories can demonstrate your potential to excel in this role.
We think you need these skills to ace Retail Assistant - M&S Simply Food in Wakefield
Some tips for your application 🫡
Understand the Role:Read the job description carefully to understand what M&S Simply Food is looking for in a Retail Assistant. Focus on the key responsibilities and the qualities they value, such as enthusiasm and a willingness to learn.
Tailor Your CV:Make sure your CV highlights any relevant experience, even if it's not directly in retail. Emphasise your customer service skills, teamwork, and any other transferable skills that align with the role.
Craft a Strong Cover Letter:Write a cover letter that showcases your enthusiasm for the position. Mention why you want to work at M&S Simply Food and how you can contribute to their team, focusing on your eagerness to learn and provide exceptional customer service.
Proofread Your Application:Before submitting your application, take the time to proofread it for any spelling or grammatical errors. A well-presented application reflects your attention to detail and professionalism.
How to prepare for a job interview at Moto
✨Show Your Enthusiasm
Since the company is looking for enthusiastic individuals, make sure to express your excitement about the role and the opportunity to work with M&S Simply Food. Share why you want to be part of their team and how you can contribute positively.
✨Highlight Transferable Skills
Even if you don't have direct experience in retail or hospitality, think about skills from other jobs or life experiences that are relevant. For example, teamwork, communication, and problem-solving skills are all valuable in a retail environment.
✨Prepare for Customer Scenarios
Be ready to discuss how you would handle various customer service situations. Think of examples where you've provided excellent service or resolved a conflict, even if it was outside of a retail context. This will show your ability to handle customer enquiries effectively.
✨Ask Questions
At the end of the interview, don’t hesitate to ask questions about the role, team dynamics, or training opportunities. This shows your interest in the position and helps you understand if it's the right fit for you.
