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- Tasks: Serve customers, manage stock, and handle enquiries in a fast-paced environment.
- Company: Join Moto, transforming the UK’s rest stop experience with M&S Simply Food.
- Benefits: Enjoy up to 60% discount, weekly pay, and an annual bonus scheme.
- Why this job: Be part of a supportive team with great development opportunities and flexible hours.
- Qualifications: No experience needed; just bring your enthusiasm and willingness to learn.
- Other info: Check transport access before applying, as some locations may have limited public transport.
£12.25 per hour Part Time - 28 hours a week
Address: Lymm Services, M6 Junction 20 and M56 Junction 9, Lymm, Cheshire, WA13 0SP
Joining Moto is easy; we’re not seeking colleagues with years of customer service experience in hospitality or retail, we’re just looking for enthusiastic people to be part of our amazing team, delivering M&S Simply Food’s handy range of high-quality food and exceptional customer service as we transform the UK’s rest stop experience. Don’t worry about the skills; we’ll teach you everything you need to know.
What we offer our Retail Assistants:
- Up to £440 annual bonus scheme
- Up to 60% colleague discount for you, family, and friends with brands such as Costa Coffee, Pret A Manger, M&S Simply Food, Burger King, Greggs, KFC, WHSmith, and more
- Enhanced benefits, including pension, sick pay, maternity, paternity, and life assurance
- Fabulous development opportunities including funded qualifications
- Weekly Pay
What you will be doing as a Retail Assistant:
- Serving customers in a timely manner
- Receiving deliveries and stock replenishment
- Providing exceptional customer service
- Maintaining stock levels by replenishing displays and fridges
- Handling customer enquiries
- Operating tills and handling cash
- Maintaining standards around product quality and cleanliness
Being a motorway services area means some of our sites will have either limited or no access through public transport, so please ensure to check that you are able to access the site before applying. Where our customer’s journey pauses, yours just begins. Apply today!
*Please note internally this role is called Customer Service Assistant.*
* Annual bonus scheme equivalent to 1 week's salary based on average hours worked (define period)
Retail Assistant - M&S Simply Food employer: Moto
Contact Detail:
Moto Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Assistant - M&S Simply Food
✨Tip Number 1
Show your enthusiasm! Since M&S Simply Food is looking for enthusiastic individuals rather than those with extensive experience, make sure to convey your passion for customer service and teamwork during any interactions you have with the team.
✨Tip Number 2
Familiarise yourself with M&S Simply Food products. Having a good understanding of their range can help you stand out during interviews or conversations with hiring managers, as it shows your genuine interest in the brand.
✨Tip Number 3
Prepare to discuss your availability. Since this role is part-time and involves specific hours, be ready to talk about your schedule and how you can fit into their needs, especially considering the location's transport limitations.
✨Tip Number 4
Network with current employees if possible. Engaging with people who already work at Moto can provide you with insider tips and insights about the company culture, which can be beneficial during your application process.
We think you need these skills to ace Retail Assistant - M&S Simply Food
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what M&S Simply Food is looking for in a Retail Assistant. Focus on the key responsibilities and required skills, even if they mention that no prior experience is necessary.
Tailor Your CV: Make sure your CV highlights any relevant experience or skills, even if they are not directly related to retail. Emphasise your enthusiasm for customer service and your ability to learn quickly.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for working in a team and delivering excellent customer service. Mention why you want to work at M&S Simply Food and how you can contribute to their mission of transforming the UK’s rest stop experience.
Proofread Your Application: Before submitting your application, double-check for any spelling or grammatical errors. A well-presented application reflects your attention to detail and professionalism.
How to prepare for a job interview at Moto
✨Show Your Enthusiasm
Since the company is looking for enthusiastic individuals, make sure to express your excitement about the role and the opportunity to work with M&S Simply Food. Share why you’re passionate about customer service and how you enjoy helping others.
✨Demonstrate Team Spirit
Highlight your ability to work well in a team. Retail environments thrive on collaboration, so mention any previous experiences where you successfully worked with others to achieve a common goal, even if it was in a different setting.
✨Prepare for Customer Scenarios
Think of potential customer service scenarios you might encounter as a Retail Assistant. Be ready to discuss how you would handle various situations, such as dealing with difficult customers or managing stock levels during busy periods.
✨Ask Questions About Development Opportunities
Since the role offers fabulous development opportunities, prepare some questions about the training and qualifications available. This shows your interest in growing within the company and your commitment to providing exceptional service.
