At a Glance
- Tasks: Serve customers, manage stock, and maintain high standards of service.
- Company: Join M&S Simply Food and help transform the UK's rest stop experience.
- Benefits: Enjoy up to 60% discount, weekly pay, and an annual bonus scheme.
- Other info: Check transport access before applying; roles may vary for under 18s.
- Why this job: Be part of a fun team, learn new skills, and enjoy flexible shifts.
- Qualifications: No experience needed; just bring your enthusiasm and willingness to learn.
Shifts start from 5.15am, late shift finishes 10.30pm, the role will include both weekday and weekend shifts.
Address; Medway Services, M2 Junction 4/5, Rainham, Gillingham ME8 8PQ
Joining moto is easy, we\'re not seeking colleagues with years of customer service experience in hospitality or retail, we\'re just looking for enthusiastic people to be part of our amazing team, delivering M&S Simply Food\'s handy range of high-quality food and exceptional customer service as we transform the UK\'s rest stop experience.
Don\'t worry about the skills, we\'ll teach you everything you need to know.
What we offer our Retail Assistants:
- Up to £440 annual bonus scheme
- Up to 60% colleague discount for you, family, and friends with brands such as Costa Coffee, Pret A Manger, M&S Simply Food, Burger King, Greggs, KFC, WHSmith and more... so nothing has to COSTA fortune at work.
- Enhanced benefits, including pension, sick pay, maternity, paternity, and life assurance
- Fabulous development opportunities including funded qualifications
- Weekly Pay
What you will be doing as a Retail Assistant:
- Serving customers in a timely manner
- Receiving deliveries and stock replenishment
- Providing exceptional customer service
- Maintaining stock levels by replenishing displays and fridges
- Handling customer enquiries
- Operating tills and handling cash
- Maintaining standards around product quality and cleanliness
Being a motorway services area means some of our sites will have either limited or no access through public transport, so please ensure to check that you are able to access the site before applying.
Similar roles might include team member, retail assistant, general or a customer service assistant, you might even be looking for a career change as a carer, cleaner or a warehouse assistant, we\'d love to hear from you!
Hourly rates of pay may differ for under 18\'s
Where our customer\'s journey pauses, yours just begins .
Apply today
*Please note internally this role is called Customer Service Assistant.
* Annual bonus scheme equivalent to 1 week\'s salary based on average hours worked (define period)
Want to know what it\'s like to work for us? Find out from our colleague Terri
Department M&S Simply Food Role Retail Assistant Locations Medway Hourly salary £12.35 Job Type Permanent Working Hours Part-time
Retail Assistant - M&S Simply Food in Gillingham employer: Moto
At M&S Simply Food, we pride ourselves on being an excellent employer, offering a vibrant work culture where enthusiasm is valued over experience. Our Retail Assistants enjoy competitive pay, generous discounts, and a supportive environment that fosters personal growth through funded qualifications and development opportunities. Located at Medway Services, our team members benefit from a unique setting that transforms the rest stop experience while enjoying enhanced benefits like weekly pay and an annual bonus scheme.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Assistant - M&S Simply Food in Gillingham
✨Tip Number 1
Familiarise yourself with M&S Simply Food's product range and values. This will not only help you during the interview but also show your enthusiasm for the brand and its commitment to quality.
✨Tip Number 2
Be prepared to discuss your availability, especially since the shifts start early and can finish late. Highlighting your flexibility can make you a more attractive candidate.
✨Tip Number 3
Showcase your customer service skills by sharing relevant experiences, even if they are from different sectors. Emphasising your ability to engage with customers positively can set you apart.
✨Tip Number 4
Research the location of the Medway Services and ensure you have a reliable way to get there. Being able to demonstrate your understanding of the site’s accessibility can be a plus.
We think you need these skills to ace Retail Assistant - M&S Simply Food in Gillingham
Some tips for your application 🫡
Understand the Role:Read the job description carefully to understand what M&S Simply Food is looking for in a Retail Assistant. Focus on the key responsibilities and the qualities they value, such as enthusiasm and a willingness to learn.
Tailor Your CV:Make sure your CV highlights any relevant experience, even if it's not directly in retail. Emphasise your customer service skills, teamwork, and any roles where you've demonstrated enthusiasm and a positive attitude.
Craft a Strong Cover Letter:Write a cover letter that reflects your personality and enthusiasm for the role. Mention why you want to work at M&S Simply Food and how you can contribute to their team, focusing on your willingness to learn and provide exceptional customer service.
Check Your Application:Before submitting, double-check your application for any spelling or grammatical errors. Ensure all required documents are included and that your contact information is correct, so M&S Simply Food can reach you easily.
How to prepare for a job interview at Moto
✨Show Your Enthusiasm
Since the company is looking for enthusiastic individuals, make sure to express your excitement about the role and the opportunity to work with M&S Simply Food. Share why you want to be part of their team and how you can contribute positively.
✨Demonstrate Customer Service Skills
Even if you don't have extensive experience, think of examples from your past where you've provided good customer service. This could be from any job or even volunteer work. Highlight your ability to handle enquiries and maintain a positive attitude.
✨Be Prepared for Shift Work
Understand that the role involves early morning and late shifts. Be ready to discuss your availability and how you can manage these hours. Showing flexibility can be a big plus in your favour.
✨Ask Questions
Prepare a few questions to ask at the end of the interview. This shows your interest in the role and the company. You might ask about training opportunities or what a typical day looks like for a Retail Assistant.
