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For Companies At a Glance
- Tasks: Serve customers, manage stock, and provide top-notch service in a vibrant environment.
- Company: Join M&S Simply Food, transforming the UK's rest stop experience with quality food.
- Benefits: Enjoy up to 60% discounts, weekly pay, and an annual bonus scheme.
- Why this job: Be part of a supportive team with fantastic development opportunities and a fun work culture.
- Qualifications: No experience needed; just bring your enthusiasm and willingness to learn!
- Other info: Check transport access before applying, as some locations may have limited public transport.
Retail Assistant – £12.83 per hour
Shifts: 14 Hours per week, shifts 5am-2pm/2pm-10pm
Address: Southwaite Services, M6, Broadfield Road, Carlisle CA4 0NT
What we offer our Retail Assistants:
- Up to 1 week’s discretionary bonus pay per year paid just in time for Christmas
- Up to 60% colleague discount across our franchise partner brands
- Enhanced benefits, including sick pay, enhanced family friend benefits and life assurance
- Fantastic development opportunities including funded qualifications
- Weekly Pay
What you’ll be doing as a Retail Assistant:
- Greeting customers with a warm and friendly welcome
- Processing orders and requests in a timely and efficient manner
- Delivering our brand standards to a level our customers have come to expect
- Resolving challenges and enquiries with a customer centric mindset
- Receiving deliveries and replenishing displays to provide maximum product availability
- Ensuring your workspace and store is kept clean, tidy and welcoming
- Working with colleagues to deliver a culture of togetherness and teamwork
- Leaving our customers with a memorable experience worth coming back for
- Helping prepare the store, ready for the following day\’s trade
What we’re looking for in you:
We’re looking for someone who can effortlessly switch gears—thriving in fast‑paced, high‑energy environments while staying equally focused and productive in quieter, more independent settings. This role requires a dynamic individual who brings calm to the chaos and momentum to the lulls, ensuring consistent performance no matter the pace. If you\’re adaptable, self‑motivated, and ready to tackle whatever the day brings, we want to hear from you.
What we value:
We don’t just hire a person, we hire real‑life individuals; as a business we value equality, diversity and inclusion, welcoming applications from all backgrounds and experiences. We’re also leading the way in further developing a workplace where you can thrive, contribute and be your authentic self.
We offer flexible working arrangements, including options to adjust your hours, work compressed schedules, or follow a fixed shift pattern to support your work–life balance.
Disclaimers:
- Hourly rates of pay may differ for under 18’s.
- Please note this role internally is known as Customer Service Assistant.
- Annual bonus scheme is equivalent to work week’s salary based on average hours worked over a defined period.
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Retail Assistant - M&S Simply Food employer: Moto
Contact Detail:
Moto Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Assistant - M&S Simply Food
✨Tip Number 1
Familiarise yourself with M&S Simply Food's product range and values. This will not only help you during the interview but also show your genuine interest in the brand and its commitment to quality.
✨Tip Number 2
Practice your customer service skills by engaging with friends or family. Role-playing different scenarios can help you feel more confident when interacting with customers, which is key for this role.
✨Tip Number 3
Research the location of Southwaite Services and plan your route. Being able to demonstrate your understanding of the site and how you will get there can impress the hiring team.
✨Tip Number 4
Show enthusiasm during your interactions with us. Whether it's in person or over the phone, a positive attitude can make a significant difference and highlight your eagerness to join our team.
We think you need these skills to ace Retail Assistant - M&S Simply Food
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what M&S Simply Food is looking for in a Retail Assistant. Focus on the key responsibilities and the qualities they value, such as enthusiasm and a willingness to learn.
Tailor Your CV: Make sure your CV highlights any relevant experience, even if it's not directly in retail. Emphasise your customer service skills, teamwork, and any other transferable skills that align with the role.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the position. Mention why you want to work at M&S Simply Food and how you can contribute to their team, even if you lack direct experience.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Moto
✨Show Your Enthusiasm
Since the company is looking for enthusiastic individuals, make sure to express your excitement about the role and the opportunity to work with M&S Simply Food. Share why you want to be part of their team and how you can contribute positively.
✨Prepare for Customer Service Scenarios
Even if you don't have extensive experience, think about times when you've provided good customer service, whether in a previous job or in everyday situations. Be ready to discuss these examples during the interview to demonstrate your potential.
✨Familiarise Yourself with the Brand
Take some time to learn about M&S Simply Food and its values. Understanding their product range and commitment to quality will help you answer questions more effectively and show that you're genuinely interested in the company.
✨Ask Thoughtful Questions
Prepare a few questions to ask at the end of the interview. This could be about the team culture, training opportunities, or what a typical day looks like. It shows that you're engaged and eager to learn more about the role.